Menards review: Shipping and customer service

I'm trying to buy 1 package of Jolly tile, $4 and 1 lb. They want $2081.89 to ship it 400 mi.

Which delivery providers does Menards® use?

Menards® provides convenient and cost-efficient delivery methods. We work with several delivery providers, including the U.S. Postal Service, FedEx, UPS, and Spee-Dee Delivery Service. We offer multiple options to ensure that your purchases will arrive safely and quickly to your home or business. For large package orders these LTL carriers will be used FedEx Freight and ABF.
Ten e-mails later:

Alyssa S. (Menards.com Customer Service)

May 9, 2026, 3:37 PM CDT
Bruce,

The shipping charges are high due the item coming from a store that i farther away from your location we are not able to ship from one store to another. the item is discontinued and we will not be getting more in if you wish to either pick up at the store item is located at you may or you will need to pay the fees to have the item shipped directly to you sorry for the inconvenience and Have a great!

Best Regards,

Alyssa S.
Customer Service Representative