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Hi I bought a telescope on line on 22/09/15 for USD 119.99, using my Citibank Visa card. They said it will be delivered in 7 working days. The product is not delivered & vendor cannot be contacted by email or phone. I checked the company's Facebook. Many complaints about not receiving product and poor customer service and those who received it say its made in China and they feel that they have been scammed. Company's details: Metem International B.V. Kabelweg 43 1014 BA Amsterdam, Netherlands, +[protected] Web Site: https://goo.gl/p534UT 1. Does this Company exists? Or is someone dead? Company's Claim: Metem Technology is an Amsterdam based technology producer serving high quality everyday use products to the entire world. Metem Technology Face Book: There are several complaints and loss of money. - They say its a scam. If they exist I would like my money back. James Das
The complaint has been investigated and resolved to the customer's satisfaction.
Ordered and paid for their special they have on Facebook on the Heider telescope X1 and phone attachment. Paid and more than 2 month no product. No response. See many people on FB having same issue.
was shipped the wrong item (we cannot find information to call and speak to anyone to resolve this problem. today date is Sept 28th 2016