Menu
For Business Write a review File a complaint
CB Retail Stores Michaels Stores Customer service/singer hd6700c sewing machine
Michaels Stores

Michaels Stores review: Customer service/singer hd6700c sewing machine

R
Author of the review
3:47 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I know I have been trying to return a single HD 6700C sewing machine since Saturday May 25 2024 and the store manager told me she would have to get permission/investigate from her supervisor to return my so called high priced item of $300.00. I originally told her I didn't have the original receipt just a printed picture of the receipt. She told me that they needed the original receipt. By the time I left the store and got to my truck my wife found the original receipt and so I tried one more time but she would not do it. My other problem is that she told me to use the protection plan via email to get my money back, but I still this day I have not received the protection plan via email. I decided to call corporate and try getting my refund that way I told the associates my story and they have not emailed or even called me back since saturday may 25 2024. I am now sitting on my hands with no refund and a sewing machined that doesn't work

Claimed loss: $315

Desired outcome: refund

Confidential Information Hidden: This section contains confidential information visible to verified Michaels Stores representatives only. If you are affiliated with Michaels Stores, please claim your business to access these details.

View 0 more photos
0 comments
Add a comment
  1. Michaels Stores Contacts

  2. Michaels Stores phone numbers
    +1 (800) 642-4235
    +1 (800) 642-4235
    Click up if you have successfully reached Michaels Stores by calling +1 (800) 642-4235 phone number 0 0 users reported that they have successfully reached Michaels Stores by calling +1 (800) 642-4235 phone number Click down if you have unsuccessfully reached Michaels Stores by calling +1 (800) 642-4235 phone number 2 2 users reported that they have UNsuccessfully reached Michaels Stores by calling +1 (800) 642-4235 phone number
    USA and Canada
    +1 (972) 409-5244
    +1 (972) 409-5244
    Click up if you have successfully reached Michaels Stores by calling +1 (972) 409-5244 phone number 0 0 users reported that they have successfully reached Michaels Stores by calling +1 (972) 409-5244 phone number Click down if you have unsuccessfully reached Michaels Stores by calling +1 (972) 409-5244 phone number 0 0 users reported that they have UNsuccessfully reached Michaels Stores by calling +1 (972) 409-5244 phone number
    Pr Manager
    +1 (972) 409-7404
    +1 (972) 409-7404
    Click up if you have successfully reached Michaels Stores by calling +1 (972) 409-7404 phone number 0 0 users reported that they have successfully reached Michaels Stores by calling +1 (972) 409-7404 phone number Click down if you have unsuccessfully reached Michaels Stores by calling +1 (972) 409-7404 phone number 0 0 users reported that they have UNsuccessfully reached Michaels Stores by calling +1 (972) 409-7404 phone number
    Media Contact
    1-800-MICHAELS
    1-800-MICHAELS
    Click up if you have successfully reached Michaels Stores by calling 1-800-MICHAELS phone number 0 0 users reported that they have successfully reached Michaels Stores by calling 1-800-MICHAELS phone number Click down if you have unsuccessfully reached Michaels Stores by calling 1-800-MICHAELS phone number 0 0 users reported that they have UNsuccessfully reached Michaels Stores by calling 1-800-MICHAELS phone number
    Customer Care
    1-833-MIKEPRO
    1-833-MIKEPRO
    Click up if you have successfully reached Michaels Stores by calling 1-833-MIKEPRO phone number 0 0 users reported that they have successfully reached Michaels Stores by calling 1-833-MIKEPRO phone number Click down if you have unsuccessfully reached Michaels Stores by calling 1-833-MIKEPRO phone number 0 0 users reported that they have UNsuccessfully reached Michaels Stores by calling 1-833-MIKEPRO phone number
    Dedicated support line for MichaelsPro orders
    More phone numbers
  3. Michaels Stores emails
  4. Michaels Stores address
    8000 Bent Branch Drive, Irving, Texas, 75063, United States
  5. Michaels Stores social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 12, 2024
Michaels Stores Category
Michaels Stores is ranked 6 among 124 companies in the Retail Stores category