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MiWay Insurance

MiWay Insurance review: This company is a joke

N
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2:07 pm EST
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Good day,

This company is a joke. Such a big company without customer service.

It's been a month since I have not gotten a response to my matter, C1752990.

The legal advisor left the company, and now my claim has been handed to a new legal advisor.

It's 6 November, and I still have not gotten my car fixed. We are heading into the festive season, and all workshops are closing, but they don't care.

I had a phone call from the new legal advisor, and her attitude stinks. She tells me over a call that my claim was handed to her this morning because the other lady left, and now I must wait for feedback until Friday and I must call in to follow up. How is this my problem that people leave the company and there is no control over third-party claims? I won't stop posting bad reviews until I can get proper feedback. Why must I call in and ask for feedback? My car was hit by a MiWay client; why is this my problem now? My time is wasted just to get told there's no feedback. The person that hit my car, his car was fixed within a week, but it was his fault my car looks like this. I want feedback!

Jan 04, 2024 2:06 am EST
MiWay Insurance customer support contacts
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8 Sterling Road, Samrand Business Park, Kosmosdal Ext 12, Centurion, 0157, SO

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It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. Please send us an email on Complaints@miway.co.za with your claim number as the reference and one of our agents will be in touch with you.

Best regards,

The MiWay Team
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This complaint has been resolved automatically due to user's inactivity.

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  1. MiWay Insurance Contacts

  2. MiWay Insurance phone numbers
    +27 860 076 764
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    26%
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    67%
    Confidence score
    International
  3. MiWay Insurance emails
  4. MiWay Insurance address
    8 Sterling Road, Samrand Business Park, Kosmosdal Ext 12, Centurion, 0157, Somalia
  5. MiWay Insurance social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024