CB Insurance Services Momentum Insure with momentum at your own risk

Momentum review: Insure with momentum at your own risk

Nigel Price of US

Oct 25, 2023 5:06 am EDT

Verified customer

Featured review

WHY I BELIEVE YOU IF YOU INSURE WITH MOMENTUM

DO SO AT YOUR OWN RISK!

MT**********2

I alerted Denise Petzer a Senior Claims Adviser as to a possible outcome of product failure that would potentially lead to Product Liability Claims against Momentum.

I was assured by her that I had Product Liability cover to the value of 5 million and I was doing the right thing by advising them as to the potential claims and not to send out the products.

After filling in lengthy requested documentation they sent out a loss adjusters who was not able to confirm if my concerns were correct.

It was the opposite, they gave the product rave reviews!

BUT THEN IT CHANGED!

Once they had done that, Momentum threw the book at me and used every clause they could copy and paste to advise me that if I sent out the product I would be held responsible for any claims!

WARNING WARNING WARNING - MOMENTUM IN MY OPINION WILL MISLEAD YOU INTO BELIEVING YOU HAVE DONE THE RIGHT THING AND THEY WILL THEN WALK AWAY AND BELIEVE IT OR NOT "WISH YOU GOOD LUCK" for the future :)

I suggest if you want to insure with Momentum, please realise that you go through to a call centre and you can "never again" get hold of your SENIOR CLAIMS ADVISER by telephone.

You can expect to be mislead and then have the book thrown at you for trying to asssit them!

I WOULD BELIEVE THAT YOU INSURE WITH MOMENTUM AT YOUR OWN RISK

Desired outcome: Resolve Dispute!

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Momentum Contacts

Momentum phone numbers

+27 126 718 911
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100%
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Momentum Health

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MaxiCall

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100%
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Risk Claims

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Small Business

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Personal Loans

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FundsAtWork

+27 860 999 932
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Technical Support

More phone numbers

Momentum emails

clientcontactcentre@momentum.co.za

100%
Confidence score: 100%

Support

Momentum address

268 West Avenue, Centurion, 0157, South Africa

Momentum social media
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Nov 20, 2024