MonogramHub’s earns a 1.5-star rating from 26 reviews, showing that the majority of personalized jewelry enthusiasts are dissatisfied with their unique pieces.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
canvas totes
I ordered 4 personalized canvas beach totes on May 3rd and have not gotten them OR an order status. These were to be my daughter's bridesmaids gifts for her wedding in 4 days, I guess we aren't getting them in time. What a scam! Now I have to look for someone else to personal these gifts. I should have known the price was too good to be true.
DO NOT USE THIS COMPANY! And shame on Groupon for promoting them.
groupon: bracelets: redemption codes provided below. kept wanting credit card even after I applied code. ugh!
Purchased items which # is on voucher from a groupon order:
gpbraid83kmcc8c - Black paid 5.00= bracelet
gpbrgt2y9ek2nh-silver/5inch/Atalia=bracelet
Order from:
Sheila Mangels
10753 Valor Pl
Santee, CA 92071
My email address: [protected]@gmail.com
Phone:[protected]
I pulled up and put in redemption on both vouchers and applied to redeem and would not let me go any further, because it wanted a credit card number in which I felt I would be double charged when I have already purchase through groupon. Please make sure I get this order as soon asap. These are gifts with a deadline on your end as well to expire.
Thank you,
Sheila Mangels
necklace
My name is Rikeya Crossley order number #993142 my necklace was allegedly mailed out april 6th i have still not had any tracking information on it. I looked it up several times. I have left phone messages and emails and no one has contacted me back. Its been nearly two months since i even put my order in. I an not happy with the customer service and will never buy from you guys again.
The same thing happened to me. I ordered back in February and have yet to receive anything. I am unable to get in touch with them by phone this is the worst customer service ever!
necklace
I went on your website to order the necklace with the names on them I want mine and my boyfriend name on them but when I went to put my credit card on file it charge me twice for the necklace I don't want the necklace and i didn't even finish the order. So I wanted to cancel the order both of them and refund it back on my credit card So if u can please resolve the issue and get back in touch with me
I wanted my name Lisa and Lamont on the necklace I just want one and there a duplicate on the account and they charged me twice for it I want one of them and cancel the other and refund my money back to my card thanks
spaced letter name necklace
I tried to redeem this item with redemption code gpspaclbjgnrph3 from Groupon. As per the instructions there was no "promotions & gift certificate" field.
2nd problem. I tried to redeem 5577BN5C5 & in the S/H field it was more than the 8.99 listed when I purchased the voucher. Also It required that I use a credit card to pay for the s/h. I do not us credit cards online. Your site says it uses PayPal & that is how I want to pay the postage.
Scammers detected!
This new website team could have learned from their colleague's mistakes.
So many reviews are written, so many lifehacks for businesses, but no, they constantly make the same mistake.
I bought several items from them. I overpaid for the shipping, even though their website says it's free. But oh well, I really wanted what I ordered and decided to pay. I ordered 60 days ago. No order, no notification about it. No money, of course.
It is a new website. They are probably a scam, so please be careful.
I placed an order. My order has not been made and has not been shipped. I requested a redund. I was told i had 24 hours to cancel or 30 days to return for a store credit.
They have my money and i have nohing. I ordered this Item as a christmas gift and it has not even been made.
I placed an order during their black friday sale 11/24 it is now 12/15 3 weeks later and no update whatsoever. Its still shows up as being processed. Ive emailed them & tried to call with no response! Ive seen other reviews and im not the only one still pending a shipment! Makes me not want to order ever again! CS is non existant!horrible!
I ordered two necklaces through groupon and i am not able to make my order but your company took my money already. My contact number is 214.715.4588. My name is Daphne Reynolds.
I ordered the necklace on the 18th of December and have yet to receive it. It said the order should be shipped with in 3 days. However it's the 5th of January. I just wanna know where it is. Thanks
I order three but two are showing payment problems but everything was approved but PayPal and was deducted rom my checking account I had emails showings ‘tis. These ar xmasgifttts. Your order decides otherwise work.ifido not hear from you or get tes1eein time PayPal wil be notified
Your order site does not irk very upset why can we call customer support
I followed instructions, put in vocher # gpccas5jzeifh6r, it won t take, kept saying I owed 59.00 dollars, didn't give me my item for 5 dollars and it was redeemed this was done on april 3, 2018 around 8:30 pm. I would really like the case email sweet19966@att.net, #[protected] .eva pollard-king groupon LG-WM7X-ZK4X-BCGR-1RG2
I just ordered 4 of these spiral books from groupon and did not get special order price. Cancel order immediately. My name is Donna Starr at 1846 Yorkshire Circle, Lewisville, Texas. 75067. My email address is starr1010@verizon.net. This was ordered off Groupon.com. It showed everything was correct and then changed.
MonogramHub Reviews 0
If you represent MonogramHub, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of MonogramHub complaint handling
-
MonogramHub Contacts
-
MonogramHub phone numbers+1 (866) 788-4469+1 (866) 788-4469Click up if you have successfully reached MonogramHub by calling +1 (866) 788-4469 phone number 0 0 users reported that they have successfully reached MonogramHub by calling +1 (866) 788-4469 phone number Click down if you have unsuccessfully reached MonogramHub by calling +1 (866) 788-4469 phone number 0 0 users reported that they have UNsuccessfully reached MonogramHub by calling +1 (866) 788-4469 phone number
-
MonogramHub emailscs@monogramhub.com100%Confidence score: 100%Supportinfo@monogramhub.com78%Confidence score: 78%supportmrktng2@monogramhub.com60%Confidence score: 60%
-
MonogramHub social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Most discussed MonogramHub complaints
Scammers detected!Recent comments about MonogramHub company
Over charged for items can't reach anyone at all. Going to contact paypal and cancel my order your a scam
Pictures On Gold
18 reviews
Movado Group
24 reviews
Luvenus Jewellery
3 reviews
SwissLuxury.com
1 review
Bidz.com
71 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.