beverley. [protected]@sky.com
I purchased the above item in the Skipton store on 22/10/2023 after visiting my caravan at Bowland Fell. I did not notice that the item had 22/10/2023 date on it.
I consequently went home to Leeds and due to a family problem was unable to cook this joint. On taking this item out of the fridge on Tuesday 24/10/2023 to cook I realised that it was no longer in date so obviously was unable to cook it.
I believe this item should have been removed from the fridge and put into the reduced items fridge on that date therefore, I would not have been able to purchase it from the normal meat fridge as pork is not nice when cooked with same day date on it.
On calling you customer service department I was told my only option was to return to the store where I purchased the item for them to touch, see and smell it!
Skipton is over an hour from my home in Methley, which is absolutely outrageous to tell me I have to return to the store I purchased it from. Obviously I’m not going to keep meat that stinks in my fridge and it has consequently gone in the dustbin
Desired outcome: Please speak to staff in your Skipton store to look for same day date products and reduce/remove accordingly. Please organise a refund/compensation for the item purchased.I have tried to attach receipt