Morrisons review: Fuel

My partner and myself have been shipping at morrisons for well over 30 years and my parents before whilst we were children.

We both have morrisons cards and always scanned the card and claimed points them morrisons stopped that so no point scanning the card we were told as you don't get points which was true...

Today after spend hundreds of pounds at morrisons over the last few months I was told that.. Do you have a morrisons card... I said don't get points so no point the lady said yes we do again.

So why has morrisons not sent emails or added this to people notification on their app.

Instead we have missed out on your bad advertising. Bad customer service.

I want to know exactly what you are prepared to do about this as I always use my bank card and so does my partner so amounts can be found on bank statements.

We look forward to hearing from you.

This is disgusting customer service. Abit like spend £100 in your stores every week... What for nothing... Again we have all the bank evidence.

Email and address should all be up to date as i've made complaints about the more card before and points not being added.

If this isn't in ghe right place then please pass it on to the correct person.

Regards

Kay williams