Menu
For Business Write a review File a complaint
CB Grocery Stores and Market Morrisons Self service checkouts only accepts card payment
Morrisons

Morrisons review: Self service checkouts only accepts card payment

S
Author of the review
3:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Morrison supermarket at Westcroft, Milton Keynes have got 4 self serve checkouts for trolley shopping and approx 15 self serve checkouts for basket shopping. For the last 3-4 weeks the checkouts for trolleys are card payment only. I contacted customer service manager at the store and was told it was because of the Covid that the checkouts were not accepting cash. Nearly all the way through the pandemic I have been using these 4 checkouts and paying by cash, so that is utter rubbish. I was also told that the basket only checkouts were mainly cash as well as card payments, but they are no good to me when I have a trolley load of groceries. I sent a complaint through to the head office customer service and was told we were becoming a cashless society and Morrisons were doing that. I also complained that when I queued at the staff manned checkouts there only 2 open, I was told by them that I should go there either earlier or later when the store is not so busy, I was at the store at 9.30am. I am not very happy with the response I received, I am certain that I am not the only one that prefers to pay cash for my groceries.

Desired outcome: Make the self service checkouts cash payment as well as card payment

0 comments
Add a comment

More Morrisons reviews & complaints

Morrisons - bullying bosses 121
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Morrisons - staff treatment 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Morrisons - bullying seniors
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Morrisons - bullying 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Morrisons - Teacher discount
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Morrisons Contacts

  2. Morrisons phone numbers
    +44 345 611 6111
    +44 345 611 6111
    Click up if you have successfully reached Morrisons by calling +44 345 611 6111 phone number 79 79 users reported that they have successfully reached Morrisons by calling +44 345 611 6111 phone number Click down if you have unsuccessfully reached Morrisons by calling +44 345 611 6111 phone number 107 107 users reported that they have UNsuccessfully reached Morrisons by calling +44 345 611 6111 phone number
    Customer Service
    +44 345 322 0000
    +44 345 322 0000
    Click up if you have successfully reached Morrisons by calling +44 345 322 0000 phone number 40 40 users reported that they have successfully reached Morrisons by calling +44 345 322 0000 phone number Click down if you have unsuccessfully reached Morrisons by calling +44 345 322 0000 phone number 72 72 users reported that they have UNsuccessfully reached Morrisons by calling +44 345 322 0000 phone number
    Online Shopping Enquiries
    +44 845 611 5000
    +44 845 611 5000
    Click up if you have successfully reached Morrisons by calling +44 845 611 5000 phone number 6 6 users reported that they have successfully reached Morrisons by calling +44 845 611 5000 phone number Click down if you have unsuccessfully reached Morrisons by calling +44 845 611 5000 phone number 16 16 users reported that they have UNsuccessfully reached Morrisons by calling +44 845 611 5000 phone number
    General Or Corporate Enquiries
    +44 845 611 5710
    +44 845 611 5710
    Click up if you have successfully reached Morrisons by calling +44 845 611 5710 phone number 0 0 users reported that they have successfully reached Morrisons by calling +44 845 611 5710 phone number Click down if you have unsuccessfully reached Morrisons by calling +44 845 611 5710 phone number 4 4 users reported that they have UNsuccessfully reached Morrisons by calling +44 845 611 5710 phone number
    Investor Enquiries
    More phone numbers
  3. Morrisons emails
  4. Morrisons address
    WM Morrison, Hilmore House, Gain Lane, Bradford, BD37DL, United Kingdom
  5. Morrisons social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024