CB Grocery Stores and Market Morrisons St Albans

Morrisons review: St Albans

Ann Cornell of Saint Albans, GB

Jan 26, 2022 8:44 am EST

Verified customer

Last night on Monday the 25th of Jan 2022 I went to do my shop at Morrison.
Went to go and pay and there were no checkout staffs on the checkout?!
When I asked a member of staff why this was, he replied they are all on a break.
I asked to speak to the manager and he went to look for him but came back and said he couldn't find him?
But there were loads of staff dotted around stacking shelves!
When Mike the store leader as he called himself arrived, he wasn't much help either!
Come on guys, I'm not asking for much but after a hard day at work I don't expect to come to your store and have to do everything myself!
The ques for self service were so long and with people doing big shops!
You are open till 10pm during the week I came in around 8.45pm and was presented with no staff to help and attitude?!
Sort it out, please.

Desired outcome: Have staff on checkout or at least one person at any given time, this is not acceptable.

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+44 345 611 6111
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customerservices@groceries.morrisons.com

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WM Morrison, Hilmore House, Gain Lane, Bradford, BD37DL, United Kingdom

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