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MovieStarPlanet

MovieStarPlanet review: hacked account 5

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Author of the review
12:55 pm EST
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Someone hacked into my daughter's account after purchasing VIP status. The hacker stole her account and changed the email address. I cannot talk to a customer service representative because it is an out of country website. I will report this website to all complain websites so that this doesn't happen to anyone else. Company is called Movie Star Planet.

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rebecca herrera
Denver, US
Mar 18, 2013 12:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

someone also hacked into my granddaughters account she is also vip this is the new e-mail address they changed it to baileycodyo@gmail.com i will be contacting police.

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Jacksmum
Rainham, GB
May 04, 2014 3:59 pm EDT

The same thing has happened to my Granddaughter, they have taken her money and coins and even change her models face and gloat about it in messages. It's horrible and has caused her a lot of upset. What did the police say?

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Laurie corry
Palm Bay, US
May 30, 2014 12:40 pm EDT

My daughter was hacked a few weeks ago and now someone else is using her account. Well she had a friend try and help her wth and she got banned, for trying to help, her acct name is ilovegummies. None of this right, and your site doesn't seem to watch out for these things. Her friend should never have been banned for trying to help, and my daughter, emmerockout, now, should never of had her old account(emmemonkey) taken. I hope this can all be worked out, because our children shouldn:t have to worry about these things on a childs site and I don't want to hear about this again. We have enough ourselves to worry about with our own accounts. Thank you, and please respondpond.

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Athena Smith
US
Aug 06, 2015 7:04 pm EDT

My little sister has a MovieStarPlanet and she had a boy ask her if she was "Thirsty, and not the drink". When she asked him what he had meant, he asked her is she would have sex with him. This concerns me because she is only 10 and she shouldn't have a boy ask her this on a child's website. Its inappropriate and I told her to block him which she happily did. If this website is so "safe" then why don't I feel safe for my little sister?

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Jackie Mccalicher
US
Nov 02, 2019 10:11 pm EDT

someone stole my little sisters vip account anyway i could get it back without the email/

  1. MovieStarPlanet Contacts

  2. MovieStarPlanet phone numbers
    +45 51 914 417
    +45 51 914 417
    Click up if you have successfully reached MovieStarPlanet by calling +45 51 914 417 phone number 31 31 users reported that they have successfully reached MovieStarPlanet by calling +45 51 914 417 phone number Click down if you have unsuccessfully reached MovieStarPlanet by calling +45 51 914 417 phone number 96 96 users reported that they have UNsuccessfully reached MovieStarPlanet by calling +45 51 914 417 phone number
  3. MovieStarPlanet emails
  4. MovieStarPlanet address
    Mikado House, Rued Langgaards Vej 8, Copenhagen, 2300, Denmark
  5. MovieStarPlanet social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 02, 2024
MovieStarPlanet Category
MovieStarPlanet is ranked 11 among 16 companies in the Virtual Worlds category