I was alerted y my bank that a transaction of almost R 700 went of my account for mr d food. I immediately cancelled my card and contacted mr d food who told me my bank will investigate there is nothing they can do. I want to know how the thief got access to my personal bank details and cvv number from your app if i dont save those details. I have to complete it each time i use the mr d ap.
I have sent numerous emails but no one responds i keep getting a mail that says someone will contact me but never do. The fraudulent order number GROC209478037
Claimed loss: R700
Desired outcome: My money back
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