Mr. Tire review: Damage to my car

My name is Majid Vaziri on Sep 14 I visit Mr. Tire shop located at 126 N Frederick ave Gaithersburg MD 20877 Manager name Estuardo Aguilar

To to fix a punctured tire. The supervisor asked one of the tech to look at it , one of the came to check that I known him from previous visit that I changed all 4 tires of my son car 2 weeks before this incident . I just told him I appreciate if you can do it faster since I remember me from last visit ,, the supervisor was there ,, unexpectedly he started to discriminating and screaming no I don’t remember you like he wanted to fight , l left my car in side of office and waiting for them to fix it, no body paid attention even when all tech got nothing to do. I went to buy coffee from a shop near buy ,when I came back and went to office to wait for repair I just look at my car and notice a big scratch on passenger side above back tire . I got close to look at it , the damage was terrible and still a metal powder and damaged paint could be seen around it . I call the manager he came look like he knew about it and told me this look like happened by accident people don’t scratch like this ,, I told hime if you touch it happened know and I saw your tech there closed to my car when I walk towards the shop he denied . I called Mr tire head quarter and they told me the claim department will call me ,never happened yet. My car is Toyota Venza 2013 with 28ooo Mike on it. I went to paint shop they are asking for 1500 to fix it they have to paint a big portion of the area and the the damage is bad that made a hole in some part, the Manager let not to say anything about his behavior . That was a worse experience that I had ,is it what you get when you give business to people , my last invoice with them was 1300 just few weeks ago my phone number is [protected] I am more than happy to help if need more information.