CB Satellite and Cable TV MultiChoice Africa / DSTV Call centre and refund.

MultiChoice Africa / DSTV review: Call centre and refund.

Gomza A of Rustenburg, ZA

Apr 19, 2024 8:53 am EDT

Featured review

On the 18th of April 2024 dstv multichoice decided to suspend my subscription. I contacted the useless dstv multichoice call centre regarding the notification and the error on my screen. They informed that it is a problem that need further investigation which normally takes 24hours however they will resolve it and come back to me in 16 hours time. I can confirm that till today 24 hours lapsed nobody has contacted me nor sending message regarding my queries. I decided to contact them to follow-up on my existing complain .I spent R156 airtime contacting their useless call centre.They still have not resolve my issue to date. Consultants are very rude and impatient with customers. They denied me access to speak to the supervisor or management. Multichoice is the worst. I still maintain that I need my refund back.i do not enjoy the services I have subscribed for. Dstv offer nothing else but bad service to me.

Claimed loss: Payment but subscription is suspended.

Desired outcome: To refund me back my money or bring back my package I have subscribed for.

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MultiChoice Africa / DSTV Contacts

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MultiChoice Africa / DSTV emails

help@dstv.com

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MultiChoice Africa / DSTV address

144 Bram Fischer Drive, Randburg, South Africa

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