Menu
For Business Write a review File a complaint
MultiChoice Africa / DSTV

MultiChoice Africa / DSTV review: Call centre and refund.

G
Author of the review
8:53 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On the 18th of April 2024 dstv multichoice decided to suspend my subscription. I contacted the useless dstv multichoice call centre regarding the notification and the error on my screen. They informed that it is a problem that need further investigation which normally takes 24hours however they will resolve it and come back to me in 16 hours time. I can confirm that till today 24 hours lapsed nobody has contacted me nor sending message regarding my queries. I decided to contact them to follow-up on my existing complain .I spent R156 airtime contacting their useless call centre.They still have not resolve my issue to date. Consultants are very rude and impatient with customers. They denied me access to speak to the supervisor or management. Multichoice is the worst. I still maintain that I need my refund back.i do not enjoy the services I have subscribed for. Dstv offer nothing else but bad service to me.

Claimed loss: Payment but subscription is suspended.

Desired outcome: To refund me back my money or bring back my package I have subscribed for.

Confidential Information Hidden: This section contains confidential information visible to verified MultiChoice Africa / DSTV representatives only. If you are affiliated with MultiChoice Africa / DSTV, please claim your business to access these details.

0 comments
Add a comment
  1. MultiChoice Africa / DSTV Contacts

  2. MultiChoice Africa / DSTV phone numbers
    +27 11 289 2222
    +27 11 289 2222
    Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 11 289 2222 phone number 273 273 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 11 289 2222 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 11 289 2222 phone number 294 294 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 11 289 2222 phone number
    Johannesburg
    +27 12 422 2222
    +27 12 422 2222
    Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 12 422 2222 phone number 88 88 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 12 422 2222 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 12 422 2222 phone number 99 99 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 12 422 2222 phone number
    Pretoria
    +27 31 710 2222
    +27 31 710 2222
    Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 31 710 2222 phone number 50 50 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 31 710 2222 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 31 710 2222 phone number 51 51 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 31 710 2222 phone number
    Durban
    +27 21 508 2222
    +27 21 508 2222
    Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 21 508 2222 phone number 69 69 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 21 508 2222 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 21 508 2222 phone number 94 94 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 21 508 2222 phone number
    Cape Town
    +27 41 395 2222
    +27 41 395 2222
    Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 41 395 2222 phone number 17 17 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 41 395 2222 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 41 395 2222 phone number 40 40 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 41 395 2222 phone number
    Port Elizabeth
    +27 51 503 2222
    +27 51 503 2222
    Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 51 503 2222 phone number 14 14 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 51 503 2222 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 51 503 2222 phone number 26 26 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 51 503 2222 phone number
    Bloemfontein
    +27 11 289 3000
    +27 11 289 3000
    Click up if you have successfully reached MultiChoice Africa / DSTV by calling +27 11 289 3000 phone number 19 19 users reported that they have successfully reached MultiChoice Africa / DSTV by calling +27 11 289 3000 phone number Click down if you have unsuccessfully reached MultiChoice Africa / DSTV by calling +27 11 289 3000 phone number 38 38 users reported that they have UNsuccessfully reached MultiChoice Africa / DSTV by calling +27 11 289 3000 phone number
    Switchboard
    More phone numbers
  3. MultiChoice Africa / DSTV emails
  4. MultiChoice Africa / DSTV address
    144 Bram Fischer Drive, Randburg, South Africa
  5. MultiChoice Africa / DSTV social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 04, 2024