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MultiChoice Africa / DSTV

MultiChoice Africa / DSTV review: reconnection fees 8

U
Author of the review
3:59 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My decoder started being faulty early this year, i called multichoice and one of their agents told me to take it to my nearest multichoice. the person never told me i should ask for the decoder to be disconnected. i had to move from where i was staying so i did not take it in for repairs. in august i took it to multichoice and i was told they would replace it for a fee of R325-00. i called multichoice last week for reconnection i' now told i have to pay them R1800-00 (not exactly sure of amount). i failed to understand how this could be since i was not paying them debit order. i paid in cash wich in in advance.

8 comments
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Charles Ekisa
KE
Nov 07, 2009 12:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

the multichoice decorder I have just acquired appears fake. contact Ekisa (cangedu@ayahoo.com-(+254-[protected]). thanks

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atiy11
ZA
Feb 25, 2013 11:41 am EST

It is absolutely pathethic that myself and millions of clients should pay their monthly premium religiously and all we see is the same programs playing over and over again.I pay 655 monthly and there is absolutely nothing new and exciting.Please try and make a plan with immediate effect.

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TTQuvane
ZA
Feb 28, 2014 11:19 pm EST

Hey dont talk like that man, i didnt pay last moth and now i wanna how much is connection fee, you're scaring me hey.

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johan145
ZA
Jun 01, 2014 4:55 am EDT

hi i just want to complaint, evry company like edgars send theire customers sms where they say happy birthday but dstv is one of those companies that has i dont care additude if it is one of their customers birthday they dont even try sending happy birthday but they want to hike theire prices like premuim cost R665 thats excluding pvr record, pause, play, stop it a extra R75 so at end of evrything its ganna work out in totaal for premium, pvr service, extraview R818 olmost a R1000 of hard working persons pay so listen up dstv if you guys dont bring a birthday service and drop your prices im ganna dissconect and take that pvr to you and give it back and then i want all my money back im ganna start a petision to lower your huge amount thanx for nothing

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GJ Koekemoer
ZA
Mar 03, 2015 1:08 pm EST

More than R2000 was deducted from my Bank Account on the 2nd of March 2015, when investigating I realised that my Old PVR were switched on again. I upgraded to an explorer, the old HD PVR were just sitting in the cupboard. One of my friends asked me about the PVR because his was damaged by Lightning, I gave the decoder to him with a letter that stated that he has bought the PVR from me, I also gave him a copy of my ID as proof.
His wife went to Multichoice in Lydenburg and they were told that they cannot help them, I haven’t completed a change of ownership letter. Today when investigating this matter I was told by Sevello that they cannot activate a decoder without a change of ownership letter and a verified copy of my ID with the commissioner of oath stamp on it. I then asked him for the proof of where I gave permission to theme to switch on the PVR, he then told me that a copy of my ID is enough, when I questioned this statement I was told that it is my mistake.
I have called my Friend about this situation and they went to the Police Station to lay of an affidavit.
Does this mean I can steal a decoder? I just have to make sure I steal the owners ID book as well – How’s that for a month’s free subscription.
MR GJ Koekemoer

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Ananbel Samson
maryland, US
Mar 17, 2015 10:15 pm EDT

PLEASE! I’m Elizbeth Lawson and want to tell everyone commenting here should beware of SCAM and avoid comments about spell caster that can use their magical power in helping you out with your problems. i don’t want anyone to be fooled because i was a victim of this fraudsters who claimed to be spell caster. I was having a difficult time in my relationship as i couldn’t give birth to a child. Although my husband loved me very much as it were, we kept on hoping and for 4years there weren’t any sign of breakthrough. As days goes by, i will always weep because at that time i was really down. Even though my husband tried to always be by my side, only time will tell as he couldn’t cope with pressure from friends and had to leave me for another lady. i was now left to face my problem alone even though my mom would always talk to me and console me on phone. Things became worse when i was sacked from the private organization i was working because been happily married was a criteria that was needed and that i was now lacking owing to my barrenness.kept on searching and hoping i will find a solution to my problem but there wasn’t any coming.contacted lots of spell caster as i saw them on the internet but all were fraudsters as they demanded money from me frequently and nothing happened. i had to relocate from Texas city to Los Angeles where my mom was staying and because i became racially abused because of my color too. I spent 7months with my mom and together we kept on looking for solution, still to no avail. There came a faithful day when i met my high school mate who knew i was happily married and living in Texas city with my husband and had to ask why i flew back to Los Angeles. I explain my problem to her and she led me to DR. NICE OKSE . Although i was doubtful but soon as i explained my problem to him, he laughed and gave me a maximum of 48hours for my husband to come back and for me to become pregnant. I did all i was asked to do which included me traveling back to Texas city. I traveled back to Texas city, on my arrival during the early hours of the morning, my phone rang and guess who? it was my husband who called asking for my forgiveness and said he was coming back home. He came few hours later and on his knees he pleaded for forgiveness. Although it was a tough decision for me to make because of all the pains i have been through. I love him and needed him back so i had no option but to forgive him. we sat together and while i was resting my head on his chest we had romantic conversation and talked about things that we have never spoken about and like husband and wife we were in the mood and had sex for a very long time that day. The next day which was on the 3rd day i felt something different in my body and quickly went for a check up and to my greatest surprise, i was pregnant. How possible could this be but it happened and am very thankful. we are now happily bind again and all thanks to DR. NICE OKSE for his solution.
ARE YOU BEEN FACED WITH SIMILAR PROBLEM OR ANY KIND OF PROBLEM LIKE MINE……note:
PLEASE KNOW THAT DR.NICE OKSE isn’t on the internet so kindly contact him via EMAIL: professionallovespell@hotmail.com

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Mr make dan
NG
Mar 22, 2015 6:45 pm EDT

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Crosby Mtwa
US
Nov 24, 2015 1:25 pm EST

I thought this service was a pay as you go one(similar to a phone pay as you go service_where you only use what you've payed for), but then my mother warned me about a re connection fee I`d have to pay if i skipped 2 months payment. 2(two) days later i receive a text message from multichoice stating that i owe R480 instead of the usual R319... i mean i skipped only one payment, so please fill me in! How does it work ?

  1. MultiChoice Africa / DSTV Contacts

  2. MultiChoice Africa / DSTV phone numbers
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  3. MultiChoice Africa / DSTV emails
  4. MultiChoice Africa / DSTV address
    144 Bram Fischer Drive, Randburg, South Africa
  5. MultiChoice Africa / DSTV social media
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