CB Satellite and Cable TV MultiChoice Africa / DSTV Double charges

MultiChoice Africa / DSTV review: Double charges

Mrs Riette of US

Jun 06, 2024 1:52 pm EDT

Verified customer

Featured review

On Tuesday I accessed DSTV whatsapp to obtain a payment link that was on 4June, I access the payment link and approved on my bank app. For some reason appear transaction successful, but payment did not appear on bank app and error did not clear. My daughter eventually made payment from her bank app and sorted. I checked my statement now and realise 2x R329 was paid outside the payment made by daughter. I'm a pensioner and need this R658 back asap.Its my insurance premiums _ customer no. [protected]

Claimed loss: R658

Desired outcome: Please refund as soon as possible.

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MultiChoice Africa / DSTV emails

help@dstv.com

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MultiChoice Africa / DSTV address

144 Bram Fischer Drive, Randburg, South Africa

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Nov 18, 2024