CB Satellite and Cable TV MultiChoice Africa / DSTV dstv contact center

MultiChoice Africa / DSTV review: dstv contact center

Audene Harris of ZA

Oct 07, 2019 6:24 am EDT

Verified customer

I contacted the call center on the 27th to enquire about my payment plan and what amount was meant to be paid. Mbali in the contact center told me to pay R863 and she will reconnect my services. Fare and well it was done a week later called again and got a new amount that would be effective end of October by a colored male in the call center. He also. Advised that it would over 6months. And now a week later my services is suspended and no one can assist with reconnection or see my payment arrangement on the system. I am now fed up because my account is in arrears due to dstv also not adding the debit order to my account. It's either my services will be reconnected or dstv should come and xolle t their decoders and dish n refund my money l

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MultiChoice Africa / DSTV - account payments 69

Resolved

MultiChoice Africa / DSTV - multichoice not explaining true conditions of dstv explora price lock contract deal 22

MultiChoice Africa / DSTV - sexual activity on cartoon network 4

MultiChoice Africa / DSTV - reconnection fees 8

MultiChoice Africa / DSTV - dstv accounts 1

Resolved

MultiChoice Africa / DSTV - I changed our account and banking details. I was not informed that we had to cancel the former acccount I TOOK THAT FOR GRANTED

MultiChoice Africa / DSTV - re-runs

MultiChoice Africa / DSTV - refund 2

MultiChoice Africa / DSTV - call center 4

MultiChoice Africa / DSTV - Double payment of monthly subscription

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MultiChoice Africa / DSTV Contacts

MultiChoice Africa / DSTV phone numbers

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Pretoria

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Durban

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Cape Town

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Port Elizabeth

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Bloemfontein

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MultiChoice Africa / DSTV emails

help@dstv.com

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MultiChoice Africa / DSTV address

144 Bram Fischer Drive, Randburg, South Africa

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Nov 04, 2024