CB Satellite and Cable TV MultiChoice Africa / DSTV Price Lock

MultiChoice Africa / DSTV review: Price Lock

Thembelihle Mkhize of US

Aug 28, 2023 7:55 am EDT

Verified customer

Featured review

I Thembelihle Mkhize i signed for DSTV Price Lock on 23 July 2021, the consultant i spoke to on that time advised that i will pay R598 for the next 24 months by debit, due to unfaithfulness of DSTV Debit system and accounting dept where they overcharge at time i called them in January 2022 and advise i will be using cash payment method. in June 2022 i did advise the consultant i spoke to that my extra view is no longer in view and i would like to cancel, she/he advise that it’s impossible as I’m binded by contract, which is far, to my surprise the lowest amount I ever paid is R633.00 compare to the initial R598 on the contract. 28/08/2023 I called to enquire and then consultant call me back and advised me that my contract ended in 30 June 2023, however they have charged me extra for the next 2 following months because they have discovered that their account dept did not charge me for installation and ……, I ask the lady to forward the initial email advising of such with a date and email address used. In a simple form DSTV with Fraud, Ethics, Risk and Finance dept they are committing fraud.

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MultiChoice Africa / DSTV - account payments 69

Resolved

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Resolved

MultiChoice Africa / DSTV - I changed our account and banking details. I was not informed that we had to cancel the former acccount I TOOK THAT FOR GRANTED

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MultiChoice Africa / DSTV Contacts

MultiChoice Africa / DSTV phone numbers

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Pretoria

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Cape Town

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Port Elizabeth

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MultiChoice Africa / DSTV emails

help@dstv.com

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MultiChoice Africa / DSTV address

144 Bram Fischer Drive, Randburg, South Africa

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Nov 04, 2024