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CB Pet Services Pets Unlimited Lack of delivery of product
Pets Unlimited

Pets Unlimited review: Lack of delivery of product 7

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Author of the review
9:16 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I ordered July 31 st 2021 and have not received the two dog beds I ordered. They have responded by email stating they will track my order, it was back ordered and then not sent. I have requested a refund in vain. I guess the next step is to contest the charge with my credit card company. This has been going on for the last 6 weeks

Avoid this company at all costs.

Susan Laurie

Desired outcome: Refund on nondelivered order

7 comments
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Olga Williamson
Remington, Virginia, US
Oct 06, 2021 9:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I to have been waiting for my comfy pet beds for over 2 months and payment was made in full to Affirm as they just confirmed last payment made.
But nothing from Pets unlimitef.
What a scam and Do Not Order anything from these people who call themselves Pets Unlimited. I now will work thru Affirm to get my money back or see if all of us who have been salcammed can take them to court

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Liz paq
US
Oct 08, 2021 6:25 am EDT

I also ordered the 2 pet beds and never received them.

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Linda L. Crouthamel Landis
US
Oct 12, 2021 9:26 am EDT

I also ordered 2 beds and paid in full in aug 28 221, still waiting, can not even email any more, they shut their page down. this is a facebbook advertiser. ready to shut down facebook

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Lavendel
Midway Park, US
Nov 15, 2021 7:06 pm EST

ordered two beds. Paid in full at time of ordering. sent email requesting refund or product, received nothing. beds were ordered in September 14, 2021, now is November 15, 2021 with still no response. Store does no longer show on web. Scammed!

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TimothyMchael
Orlando, US
Nov 16, 2021 7:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Same as above. I ordered my two beds Aug. 28th. Emailed them once and they told me the color was backordered. Weeks later, and several unanswered emails later, no response.

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My Pets Unlimited Scam
Dover, Delaware, US
Dec 01, 2021 4:10 pm EST

I just contested my charge with American Express. I purchased the bed on September 2. Today is December 1. I have emailed and submitted questions to the addresses they provided. I've received no responses.

If American Express doesn't credit me, I'm going to raise hell with Facebook. (As if that matters)

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Scooter81
US
Dec 23, 2021 9:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I am going through the same thing right now I ordered 2 dog beds in Aug 2021 they stopped responding to my emails in September and my credit card company pretty much just told me it sucks to be me

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    Nov 21, 2024
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Pets Unlimited Category
Pets Unlimited is ranked 84 among 111 companies in the Pet Services category