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Pets Unlimited

Pets Unlimited review: Order not received 6

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Author of the review
2:51 am EDT
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Ordered x4 Comfy Calming Beds on "buy one get one free special" on 10 September 2021. Immediately received notification that my payment went through with an order number. I have not yet received my order as yet - now 3 weeks later! I have emailed said company (there is no contact number) and have received no replies to my mails requesting the status of my order.
I hereby request a full refund

Desired outcome: Refund or receive product ordered

6 comments
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jnt7
US
Nov 09, 2021 5:38 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I also ordered in September, the buy one dog bed, get one free. I have an order number, payment went through, and I've been in contact with someone as well. Still, no order, and zero response from anyone anymore.
Where is my order, or where is my refund? This is not going to go well.

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Elle Carbone-Lord
US
Nov 10, 2021 3:12 pm EST

I also ordered mine 2 calming beds on Sept 4. Still no beds or no responses from anyone. I want my beds or a complete refund

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Danny Kelly
US
Dec 13, 2021 1:25 pm EST

Ordered buy one get one free dog beds on Sept 1st. Still have not received the product for over 3 months. Please help. Order # PU321Z115140239

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Linda Desplanque
US
Dec 26, 2021 12:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I ordered 2 comfy beds on a BOGO offer on Aug 11 and never got nor can email be sent

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JeriJeff
Cutler Bay, US
Jan 13, 2022 5:43 pm EST

I ordered a BOGO bed 08/14/2021 PU321Z63680239 I contacted this company 5 times with no response and no beds to date! I need a refund

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E. LaN
US
Sep 18, 2022 8:16 am EDT

Ordered two calming beds back in June. It is now mid September. I’ve contacted them a number of times with no resolution. What do I do?

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    Oct 31, 2024
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Pets Unlimited is ranked 84 among 111 companies in the Pet Services category