Menu
For Business Write a review File a complaint
Namshi General Trading Customer Service Phone, Email, Contacts

Namshi General Trading
Reviews and Complaints

namshi.com

Learn how the rating is calculated

2.6 7 Reviews 25 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Namshi General Trading Complaints 25

ComplaintsBoard
H
4:27 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Namshi General Trading has left an official reply on this complaint.

Namshi General Trading My order was cancelled and they offered me a store credit!

I can't recommend Namshi, their service is beyond terrible. I made my order and later got contacted by someone from Namshi who said that my order was cancelled because they were not able to process it. I asked what was the matter but they couldn't explain anything.
Anyway, I expected to get a refund and was shocked when they offered me a store credit! I demanded my money back but they simply said that if I don't agree with their decision that was not problem.
I never received my order, so can't tell anything about their products, but I sure have a lot to say about their service! I'm disgusted with Namshi!

Read full review of Namshi General Trading
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
R
5:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Namshi General Trading has left an official reply on this complaint.

Namshi General Trading Fake products/ namshi.com

Hi all, Avoid purchasing from these people.. Before making my purchase i did go through the complaints but my fault I gave it a go.
They are pure frauds! I bought Mango jeans for 179sr and when I opened it, I understood right away that it's fake. They look like the ones sold by street vendors.. The size was too small and 100% branded clothing will have standard fitting. I noticed the zip, it was written ykk, poor stitching and it was made in pakistan. I returned it. Then I went for Burton brand paying extra amount and guess what, the result was same! I chose the next size so that was fine but the jean was the exact same ### quality I got before with different brand name. Same ykk zip too.. They are just manufacturing poor quality clothes and putting fake printed label of branded companies n selling for high amount.. Never again !

Read full review of Namshi General Trading
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
8:11 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Namshi General Trading has left an official reply on this complaint.

Namshi General Trading Shoes

Hi all,

I ordered shoes from namshi and with great expectation, I wore it and soon my feet git struck with something pointy. I checked & it was a nail protruding out inside the shoe. My feet got injured and I called up their customer service to raise these issues with them and I even send a mail with the pictures of the nail in the shoes. They were like they would pick the shoes from my home and give me namshi credits so that I could buy shoes from their site.
But I clearly mentioned I don't want to buy any more items from their site and I want a writing conforming that they will credit the amount I paid for my shoes to my bank account. But that lady didn't bothered to send an email confirmation and she mentioned I will get the money within next 5-6 days.

Now god knows whether I will get my money back or not.

I am not going to buy or even open namshi. com for any purchase in future.

Thank you namshi. com for your awesome support.

Read full review of Namshi General Trading
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
N
12:08 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Namshi General Trading has left an official reply on this complaint.

Namshi General Trading Wrong sizes!

I have ordered from Namshi website a few times and both times received nothing but headache. I received my items and was very disappointed because sizes were absolutely incorrect. Size chart on their website is incorrect! I immediately contacted Namshi customer service and spoke to a very rude rep. The person was very angry and claimed that there was nothing wrong and sizes were correct! They refused to refund me and even refused to exchange for a bigger size, so I was basically stuck with things I could not even wear!

Read full review of Namshi General Trading
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
B
7:20 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Namshi General Trading has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have ordered several items from www.namshi.com and they claimed they sell original brand clothing. When I received my stuff everything was totally fake and looked nothing like pictures on their website, quality was way off! I paid big money thinking that clothing I purchased was authentic! I also tried contacting the customer service and asked for a...

Read full review of Namshi General Trading and 11 comments

Namshi General Trading Reviews 0

Looks like Namshi General Trading has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Namshi General Trading, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Namshi General Trading

Namshi General Trading (namshi.com) is an online retail platform offering a variety of fashion and lifestyle products. Catering to men, women, and children, their inventory includes clothing, footwear, accessories, and beauty items from a range of international and local brands. The company also provides delivery and customer service support.
How to file a complaint about Namshi General Trading?

Here is a guide on how to file a complaint with Namshi General Trading on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Namshi General Trading in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Namshi General Trading. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint with Namshi General Trading on ComplaintsBoard.com.

Frequently asked questions (FAQ) about Namshi General Trading customer service
Expand Collapse all
What is Namshi, and is it a legitimate online shopping platform?

Namshi is an online shopping platform based in the Middle East, offering a wide range of fashion and beauty products. Whether or not the platform is legitimate would depend on their reputation and customer feedback.

Are there any reviews or feedback from customers who have shopped on Namshi?

Yes, there are likely many reviews and feedback from customers who have shopped on Namshi. Checking these reviews can provide insight into the legitimacy and quality of the platform's products and services.

Is it safe to shop on Namshi, and are there any associated fees?

It can be safe to shop on Namshi, provided that the platform is reputable and any associated fees are reasonable and clearly communicated. It is important to research the platform's reputation and understand any fees or costs associated with their services.

How long has Namshi been in business, and what is their reputation?

The length of time that Namshi has been in business can be an indicator of their reputation and legitimacy. It is worth researching the platform's history and checking for any customer feedback or reviews.

Does Namshi offer authentic products from reputable brands?

Namshi offers products from a wide range of reputable brands, and the authenticity of the products would depend on the specific brand and product. It is worth researching the authenticity of any products before making a purchase.

What is Namshi's shipping and delivery process, and is it reliable?

Namshi's shipping and delivery process can vary depending on the location and product. Checking for estimated delivery times and any available tracking information can provide insight into the reliability of the platform's shipping and delivery process.

What is Namshi's return and refund policy, and is it reasonable?

Namshi may have a return and refund policy for their products, such as a policy for defective or incorrect items. It is worth checking the platform's website or contacting their customer service to inquire about any available return and refund policies.

Is Namshi a reputable online shopping platform, and are there any red flags to be aware of?

The reputation and legitimacy of Namshi can vary. It is worth researching the platform's history and checking for customer feedback and reviews. Red flags may include excessively low prices, poor customer service, or a lack of clear cancellation or refund policies.

Does Namshi offer any discounts or promotions for their products?

Namshi may offer discounts or promotions for their products, such as for first-time shoppers or during holiday seasons. It is worth checking the platform's website or signing up for their email newsletter to stay informed about available discounts or promotions.

Is it safe to enter personal and financial information on Namshi's website?

Provided that Namshi's website is secure and reputable, it can be safe to enter personal and financial information on their website. It is worth checking for any security certifications or indicators on the website, such as a secure connection or encryption.

Does Namshi offer any customer service or support for their products and services?

Namshi may offer customer service or support for their products and services, such as assistance with sizing or product recommendations. It is worth checking the platform's website or contacting their customer service to inquire about available customer service or support.

What is the general pricing range of products offered on Namshi?

The pricing range of products offered on Namshi can vary depending on the specific product and brand. It is worth checking the platform's website or browsing their products to get an idea of the general pricing range.

Can I trust the sizing information provided on Namshi's website for clothing and shoes?

The accuracy of sizing information provided on Namshi's website can depend on the specific product and brand. It is worth checking for any available size charts and customer reviews to determine the accuracy of the sizing information.

Does Namshi offer international shipping, and are there any associated fees?

Namshi may offer international shipping for their products, but this can depend on the specific location and product. It is worth checking the platform's website or contacting their customer service to inquire about available international shipping options and any associated fees.

What is Namshi's process for handling customer complaints or issues?

Namshi may have a process for handling customer complaints or issues, such as a customer service hotline or email address. It is worth checking the platform's website or contacting their customer service to inquire about their process for handling customer complaints or issues.

How can I be sure that the products offered on Namshi are authentic and not counterfeit?

Ensuring the authenticity of products offered on Namshi can be important. Checking for the use of reputable brands and retailers, and verifying any claims or promises can be indicators of authenticity.

Is Namshi a good option for online shopping in the Middle East?

Namshi may be a good option for online shopping in the Middle East, depending on individual needs and preferences. It is worth researching the platform's products and services, checking for customer feedback and reviews, and consulting with a trusted advisor to determine if it is a good fit.

Are there any scams or fraudulent activities associated with shopping on Namshi?

Scams and fraudulent activities can be a concern in online shopping platforms. It is important to research the legitimacy of any retailers and to be aware of any red flags or suspicious activities.

How can I be sure that Namshi is the right online shopping platform for me and my needs?

Determining if Namshi is the right fit for individual needs and preferences can be important. Researching the platform's products and services, checking for customer feedback and reviews, and consulting with a trusted advisor can provide insight into whether or not it is the right fit.

What is the general consensus among industry experts regarding Namshi's legitimacy and quality?

The opinions of industry experts regarding Namshi's legitimacy and quality can vary. It is worth researching the opinions of industry experts and checking for any relevant certifications or awards that the platform may have received.

Overview of Namshi General Trading complaint handling

Namshi General Trading reviews first appeared on Complaints Board on Mar 22, 2016. The latest review Best online shop ever was posted on Mar 26, 2024. The latest complaint namshi - promotions which are never fulfilled and cancelled was resolved on Nov 13, 2018. Namshi General Trading has an average consumer rating of 2 stars from 32 reviews. Namshi General Trading has resolved 6 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.5
391 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Namshi General Trading Contacts

  2. Namshi General Trading phone numbers
    +971 800 626 744
    +971 800 626 744
    Click up if you have successfully reached Namshi General Trading by calling +971 800 626 744 phone number 8 8 users reported that they have successfully reached Namshi General Trading by calling +971 800 626 744 phone number Click down if you have unsuccessfully reached Namshi General Trading by calling +971 800 626 744 phone number 0 0 users reported that they have UNsuccessfully reached Namshi General Trading by calling +971 800 626 744 phone number
    100%
    Confidence score
    Customer Service
  3. Namshi General Trading emails
  4. Namshi General Trading address
    Unit 3219-2-3, Emaar Gold & Diamond Park, P.O Box 118529, Dubai, United Arab Emirates
  5. Namshi General Trading social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 20, 2024
  7. View all Namshi General Trading contacts
Namshi General Trading Category
Namshi General Trading is ranked 45 among 724 companies in the Fashion and Style category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.