National Football League [NFL]’s earns a 1.1-star rating from 652 reviews, showing that the majority of football fans are dissatisfied with viewing experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
new england pats vs. pittsburgh steelers - 12/17/17
The NFL has just driven me away from Football. The denied touchdown by the Pitt Steelers with seconds left is the worst call by the refs that I have ever seen.
The player broke the plane of the goal line with complete control of the ball and bobbled it after crossing into the end zone and it was called an incomplete pass. I am a Dolphin fan not for the Steelers at all. When the outcome of games depends on the zebras on or off the field, the game has lost its integrity and no longer worth watching. I will not watch another NFL game including the playoffs for the rest of the year.
I can only hope that other fans turn away from the NFL until the game returns to its former self. When everyone knows when it is a catch and not depend on a lawyer to interpret it.
Now, no one knows anymore when there is a catch. The NFL has jus lost another fan.
the officiating in the bengals/ steelers game on 12/04/2017
As a lifelong NFL fan, I am furious about the obvious bad officiating in the above listed game. The calls were so bad that they reversed the outcome of the game. The Bengals had the game won, until the Steelers were gifted what would amount to 11 unearned points giving them the win. If these officials are not suspended and fined, I will never watch another NFL game. You have sullied a great sport and turned it into a predetermined entertainment show like the WWE. Until I see that these officials are held accountable for their direct and purposeful actions I will no longer be watching, or buying any NFL licensed gear.
the officiating of the bengals vs steelers game
I can't keep quiet any longer about the OBVIOUS pay off the referees accept to ensure that certain "TEAMS" win!
It was so obvious especially during the Bengals vs Steelers game tonight 12-4-17.
Not only did they "ENSURE" that Pittsburgh would win. The took it to a whole nother level, not only by allowing a Steelers player (JuJu) to hit V.Burfeit in such a manner it laid him out, but then allowed him to keep on by standing over him and allowed him to taunt him further as he lay there helpless.
And was allowed to stay in the game afterwords, not even ejected? We all know if the roles were reversed, there would be no hesitation VB would have been ejected, suspended, fined, etc.
WOW, really? Is that what NFL has become? SHAME ON YOU!
Prayers for all injured during tonight's game!
NFL MOFIA RAN REFEREE GAME DECIDING MUST CEASE, THERE MUST BE CONSEQUENCES. OTHERWISE IT WILL GET WAY TO OUT OF HAND.
Regards,
Regina Hall
all networks preempt plays for commercials
All networks do this during NFL broadcasts. Field goals are missed because another ad is shown. Kickoffs after scoring plays are missed for ads. Often, the broadcast resumes and the receiving team has run the kickoff back for a touchdown! Not aired because another car commercial HAS to be shown. It's ridiculous and annoying and I surprised there aren't more complaints regarding this.
Many times I have turned off a game because of the amount of television commercials!
the referees in the jets game
The referee completely blew the call by reversing the touchdown by sefarian-Jenkins of the Jets. There was no evidence that it wasn't a touchdown and every bit of evidence that it was a touchdown. Somebody is being influenced by an outside source. That's the only explanation. You need to look into the integrity of your officiating staff because it's clearly been compromised.
James Breschard
blackout games
Hello,
I live in Lancaster, PA and so far this season, I was only able to see 1 of the Pittsburgh Steelers games! The games are blacked out in our area, or if the Raven's are playing, we can't see the Steelers. Why is this? I live 4-5 hours from Pittsburgh, why am I considered local and can't see the games? Today, the game was against the Jaguars and we were not able to see it. On our local CBS channel, they were showing nascar. There wasn't even another game on the local CBS channel. Football has gotten so political, we can't just enjoy our games, there are so many rules for showing the games, it's very disappointing.
thanks.
gwenn mcfalls
disrespecting our flag and protesting during the national anthem
EVERY SUNDAY you continue to feed sponsorship to the NFL you enable the continued disrespect of our GRAND FLAG and BELOVED ANTHEM. I have been a patron and consumer of Budweiser since my 18th birthday in 1975 ( 18 in NJ back then. ) but I will no longer purchase any AB products as long as they condone these anti-patriotic actions in the NFL. I was a die hard NFL fan but NOT anymore. My TV and computer are OFF - THE - NFL! They have every right to protest but NOT in an un-patriotic fashion, at work - they are employees and should behave properly and respectfully while on the job. I will not support any company or organization that condones this totally unacceptable behavior. I am aware of many, many like minded Americans who are joining in this anti-NFL sentiment and boycotting those companies supporting the NFL. It seems the NFL and it's owners have chosen their employees over their customers and will reap that poor reward - PLEASE DO NOT MAKE THAT SAME MISTAKE. Thank you for this forum and my prior years of drinking AB products.
nfl sponsorship
I am disgusted that your company will not pressure the NFL to stop the disgusting behavior of their athletes, and owners who are kneeling during the National Anthem. These players are living the American Dream that has been fought for by our veterans. Many of our veterans have sacrificed their health and lives for the freedom they so are so callously protesting. This disrespect is also seen by our children who often look up to these players. Our country is far form perfect, but I none of these players would enjoy these freedoms any other countries. The NFL is their job and there should be rules as to how they conduct themselves. Tell them to use their freedom of speech and the millions of dollars they earn to fight what they believe are injustices on their own personal time! Taking a knee is a coward's approach to the real issues we face. Football is entertainment to many of us and we don't need to see have to watch their disgraceful behavior of consume produces of any company that doesn't have the backbone to say this is not what our company stands for!
you support of the nfl
In September of 2003 I was handed a flag. This flag just minutes before was draped over my fathers casket. I was told it was on behalf of a grateful nation. Recent events in the NFL make me realize how many in this nation are ungrateful. How they do not understand the significance of that flag. What it means to those that served, those who bled, those who lost the ones they loved. Those who were handed one from off a casket. I cannot alone sway the NFL in its stance on the flag issue. What I can do is beg you, their sponsor, to exert the great influence you have over them. Their actions tarnish not only the sport, but the image of every company who advertises with them while standing by in silent consent. While I understand that many have seen this as a way to bring attention to a topic in much need of attention, the flag is not platform and should not be treaded upon. Please do the right thing. Pressure the NFL to stop supporting these politically charged issues before Americans stop supporting those advertisers that made it possible.
I firmly agree I was lifelong season ticket holder to Jets and Giants till they built that monstrosity Meadowland's Stadium and wanted $20, 000 for giants and $25, 000 seat license for seats a lot worse than in Giants Stadium I had 30yrs, but to turn Football into a treasonous disgrace ( kneeling for USA national Anthem and standing for England's is not only disgraceful to our veterans but every American Citizen. I canceled my Comcast sports subscription no more NFL Network or Communist ESPN through out all my NFL branded stuff. and on my 3rd week of NFL withdrawal. I also changed carriers since Verizon has NFL I switched to T-Mobile, cancelled my FedEx account, and my new Lincoln MKZ, Goodell may be NFL owners guy, but he has done it on the backs of NFL fan base.
The NFL commissioner, players and owners, just don't get it they are an entertainment business, its the fans escape from the reality of life it was an enjoyment now its turned into a political, radical circus this protest is out of textbook Saul Linsky's Rules for Radicals. Instead of uniting our country NFL has disgraced every American and most of all every American who gave its Life Lim and mind to defend our freedoms.
The half baked arm linking is just as bad, We the fans are not interested in your causes just respect this country, keep your mouths shut and play football
Hello, I am over here...a tiny little speck in this great nation we call America. I am devastated at the disgrace of Americans using the flag as a form of protest. These players and coaches dishonor my veteran father, my veteran husband, and my ancestors who fought in the civil war to end slavery for which some in the process. Why would you do this? I do not understand, except somehow someone missed the education of what that flag stands for and chose to give it some other perverse meaning. I would love to see company's pull their advertising and fans shout the players off the field. If anyone starts a boycott of the NFL...I am in. I have warned the people in my house NO FOOTBALL GAMES! until the league comes to it's senses. I plan on locating who the advertisers are and NOT buying their products. I do not drink beer so that should not be too much of a problem. I am November. I am not racist, quite liberal, and really PISSED OFF about the dishonor the league is bring to our flag!
detroit lions get another unfair shake
What are we suppose to do as Lion Fans to get a fair shake in this league. Screw the NFL, I'm boycotting for unjust fairness towards the Lions. This has been going on for years in multiple calls. From the Cajun Calls in the Saints playoff game to the uncalled P.I. In the Dallas Playoff game to the Phantom face mask on Aaron Rodgers that gave him a opportunity to throw a Hail Mary to yesterday's terrible non-TD call. All awhile I watch Tom Brady convince refs to pick up flags and get calls to go his way. Seem like Chris Hogan's diving TD to break the Enzone look more like a knee drag than Tate's. I watched both Brady and Atlanta get away with Pick plays last week and Green Bay got called 3 times which were all within 1 yard for there's in the same game with Atlanta. Even Brandin Cooks dropped the ball similar to Calvin's call against the Bears years ago as a last play yesterday to give Pat's the win, even though ball squeaked out as he hit the ground, that same exact play happen to a Giants WR and wasn't called a TD. I'm just curious what makes the plays or players any different from other NFL players. They're the ones who's been scrutinized for cheating, shouldn't the microscope be magnified on them for questionable calls more so than teams who just trying to win in this league. It's pretty one sided and we're always getting the short end of the stick. An all our plays are fair and legal, we're not even asking for a favorable call just a fair call.
disrespect
Lost another fan/viewer/consumer. You allow people who WORK for you and are on the clock to show disrespect for a flag that I and other members of my family fought for but yet fine these same EMPLOYEES If they try to wear shoes to show remembrance to victims of a terrorist attack. I can't protest something while on the job they should not be allowed to either. You want to protest do it ON YOUR TIME NOT MY DIME!
My Wife and I along with our Children and Grandchildren were watching the Ravens and Steelers and this nut case of a coach Mike Tomlin was wearing a "Pittsburgh is greater than cancer sweat shirt" what a disgrace on national TV for the millions who have Cancer or there love ones who do, In my case my Wife has Lung Cancer and this upset her to the MAX in front of our Children and as well as the Grandchildren who did not understand why there Grandmother was crying, what a shame by the Steelers and the NFL, don't you people realize the hurt you people caused with those who suffer with this Nasty Disease. My Wife is a Army Wife who supported me through 22 years of Military Service to our country and never complained once about moving, my absence through out my career as well as many hard times she had to over come, I really feel that Tomlin owes all the people with CANCER and hearty APOLOGY and I hope the NFL will into this concern just remember what goes around comes around. Sorry about this being so bitter but, this hit very close to home. Thank You for your most valuable time and cooperation.
Sincerely,
James M. Meyers, (US Army Retired)
924 220th Street
Pasadena, MD 21122
[protected]
slow shipping
Too slow shipping. Even aliexpress works faster. Everything works faster in comparison to this. I ordered an item and they shipped it only after 2 weeks. I thought it was because of the item was out of stock, but no, it wasn't true. Judging by the reviews it's not something new. If only I knew what day the order would have come... No, you can't work like that, guys...
advertising
Dear Customer Relations Management:
Due to your continued support of the NFL in light of the blatant collusion against Colin Kaepernick, please be advised that I find it necessary to include your company and its products in my continued boycott against political tyranny in these United States. My hope is that you will reexamine your choice of advertising spend and advise the NFL accordingly.
horrible
I am very disappointed with NFL Shop and I will not order from them again.
I bought some items from them and did not receive them, they gave me a tracking number but it was fake and did not show me anything.
I tried to contact them many times but wasn't able to do that and later I received a message stating that my order was cancelled due to not being in stock.
I asked for a refund and they said sure and nothing but silence. I sent another message but they did not reply anything yet.
NFL Shop is a horrible place to buy, please avoid them, they are not a reputable store and they will scam you!
super bowl halftime show
Boycott Lady GAGA because she plans to make it political and against President Trump. This is not the forum for that. I, as a consumer will drop the NFL for all future support if this happens. I think it is a shame that the NFL, a football organization turn into any political entity. As an American, and someone who although disagreed with President Obama, I still respected the office. The NFL has let players say nasty things about President Trump, police etc. While not allowing SUPPORT for our police and all law enforcement. Consumers is what makes your business and trust me, I can find something else to watch! Stop using this as a platform to spew hate!
Tia Kelley
I will be boycotting the halftime show with Lady GAGA and also the performance by the "Cast of Hamilton" that will be singing America the Beautiful because they are both very disrespectful and even hateful toward our new President and Vice President along with the Americans that support them. Their should be respect for the office, no matter who is in it. Doesn't the NFL realize that their audience is made up of patriots, not America haters!
Anne M
customer service
Absolutely ####ing terrible. When purchasing they offer free two day delivery but don't tell you there is a wait for the product to be send out from the warehouse. Then have to wait on hold for a half hour from them to say you have to call FedEx to change the address for FedEx to tell me it is there job as the shipper. Call customer service again and wait a half hour speak to a nasty woman who wont even let me speak and says that its my job to change it and refuses to do anything about the issue. Terrible manner for such a large business they should get better people working there phone she was just a nasty person and should not be talking to people who are calling for help.
Packer vs. redskin game 09/23/2018 was the worst refereeing I have ever experienced. The hits on the quarterback rule needs to change before the NFL football game is turned to ruins. This rule is totally redicules and will not create the safety you are trying to advance. All you overpaid executive stand up and make the change before all is lost.
unprofessional
I've ordered three jerseys from Nfl Shop. Shipping was extremely slow and I received my stuff only two months later. Two jerseys were awesome, but third one wasn't the one I ordered. I contacted their customer service via email and they suggested me keeping it. They said they cannot give me a refund, because the jersey was not damaged. I'm very disappointed! In my opinion this company is pretty unprofessional. Quality was really great, but customer service never helped. I guess I wont be ordering from them again.
worst website ever!!
About two months ago I ordered a jersey from Nfl Shop. When I filled in my personal information, I checked everything very carefully. But somehow they delivered my order to the wrong address. I had no idea that happened until about two days ago I received a message from them that my jersey was donated to a charity. What kind of customer service is that? They never informed me my order was shipped to the wrong address, or that person who received it sent it back! This is absolutely ridiculous!
stay away from this place!
I purchased a jersey back in december from nfl shop. Several weeks passed and since I received nothing I contacted their customer service. I was told my item had arrived but for no reason it was sent back to the sender. They said they were not able to deliver it to my location. Nfl shop representative said that I once the item is returned to them i'll get a refund. Two weeks later I contacted them again and was told the operator has issued a refund ticket for me and I would receive a notification email in 24 hours. Well, I never received any notification emails and heard nothing from them. I'm starting to get nervous! I am long past my interest for the jersey and all I want is my money back.
atlanta falcons jacket/not received on time
I ordered a atlanta falcons jacket from the nfl shop. After trying to find out about the status of my order, I found out that it was ship by laser ship a company in which I never heard of. I starting doing my research to find out that all the reviews I read about the company was negative reviews. I contacted laser ship to try and track my order. I placed my order on december 21, 2015 with a guaranteed to be there by the 24. I placed a call to laser ship the morning of the 24. The agent stated "oh they have did it again" I replied what? She then went on to say I am going to be honest with you. You will not receive your package today not even this week it will be next week. I will try to call them guys but they are not going to answer the phone. The agent put me on hold when she came back to the phone she stated that I told you they will not answer the phone. The agent then suggested that she transfer me to the nfl shop to try to see could they send another order out so that I can received my order quick. She end up sending the call to the wrong company and she had hung up the phone without me even knowing it. When I finally made contact with the nfl shop I advised them about what the agent said. The agent from the nfl shop went on to say that I have until 930 pm for them to deliver my item and wait and see. She also stated that she cant put in another order until then. She stated that they was out of stock anyway of the item that I order. However, she stated that if my order do not arrive by the 24 that I am guaranteed to get my money back and keep the item. I explained to the agent that at this time money is not my big concern its the christmas gift that I brought for my son. I went on to explain to her that the gift is the main gift that my son wanted for christmas and how my son will wake up on christmas and his gift will not be there. Just like the laser agent said the gift did not arrive. When I was on my way to work that monday morning on the 28 the package was on my front porch in which it was raining outside. I contacted the nfl shop so that I can receive my refund. The agent stated that she will put in the request to see "if"i qualify for a refund. I was heated and this time. I explained to her what had happened and that the agent that I previous spoke to stated that I will receive my money back and get to keep the item. She transferred me to her supervisor but she did come back to the phone and stated that I did qualify for the refund. I spoke with supervisor who listen to my complaint and stated that he was putting it in for my refund but it will be between 24 to 48 hours until I receive a refund. What a way to spoil a child christmas. That was my first time ordering from the nfl shop and the last. I also advised the agent from nfl shop about the negative reviews she stated that she had read them also and that they usually go with fedex so why would a company like the nfl shop go with a company so bad. Thanks for ruining a child christmas.
National Football League [NFL] Reviews 0
If you represent National Football League [NFL], take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About National Football League [NFL]
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the required information in the sign-up form.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with the National Football League (NFL) company. Make it specific and clear, such as "Incorrect Jersey Shipment" or "Refund Not Processed for NFL Game Pass".
4. Detailing the experience: Provide a detailed account of your experience with the NFL company. Include key areas such as customer service interactions, product quality, service delivery, or any other relevant aspects of your experience. Mention any transactions you had with the company, including dates, amounts, and what the transactions were for. Clearly describe the nature of the issue, including what you expected versus what actually occurred. If you attempted to resolve the issue, detail the steps you took and the company's response. Explain how the issue has personally affected you, whether it's a financial loss, inconvenience, or disappointment.
5. Attaching supporting documents: Attach any relevant supporting documents, such as receipts, emails, or screenshots, that can substantiate your complaint. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from the NFL company, whether it's a refund, exchange, apology, or any other form of rectification.
7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for spelling and grammatical errors, and make sure that all the information provided is factual and relevant to your complaint.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint or review. Ensure that you have filled in all the necessary fields and attached any applicable documents before submitting.
9. Post-Submission Actions: After submitting your complaint or review, regularly check your account on ComplaintsBoard.com for any responses or updates. The NFL company or other users may provide feedback or solutions to your issue, so staying updated is crucial for the resolution process.
Overview of National Football League [NFL] complaint handling
-
National Football League [NFL] Contacts
-
National Football League [NFL] phone numbers+1 (877) 635-7467+1 (877) 635-7467Click up if you have successfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number 0 0 users reported that they have successfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number Click down if you have unsuccessfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number 0 0 users reported that they have UNsuccessfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number
-
National Football League [NFL] emailscustomerservice@nflshop.com100%Confidence score: 100%Support
-
National Football League [NFL] address345 Park Avenue, New York, New York, 10154, United States
-
National Football League [NFL] social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 15, 2024
Most discussed complaints
extremely unreasonable nfl consumer chargesRecent comments about National Football League [NFL] company
NFL Super Bowl projected TV coverage/eventsOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
There were 3 separate times this year that the officials had to go to New York for a ruling on an instant replay involving the Patriots. All 3 times, the ruling was in favor of the Patriots when it obviously shouldn't have been. And guess what organization the person making these decisions can up through? Yup. Patriots. I understand that humans are fallible and biased, but this is rediculuous. I propose a 3-member officiating panel for future seasons. One official that came up through each of the organizations playing (i.e. one from the Steelers and one from the Patriots) and one official that came up through another organization that has no personal interest in the outcome of the play in question (i.e. the Lions). This is the only way that I can see to remove personal bias from the game when decisions need to be made.
I strongly agree that the play ended in an obvious touchdown. Gee, guess who Pittsburgh was playing?! I just saw another reversal of a touchdown by Buffalo. The right foot was still on the ground when he got possession of the ball. The left toe was dragged...with the ball still in his possession. And, guess who the opponent is...New England. Imagine that. Well, you've just lost two more football fans from watching your NFL games. The officiating crews are so biased and this deal of what's a catch or touchdown and what's not has become enough of a distraction that we're done with it. It's so obvious who the 'ones in control' want to in the playoffs and who they don't. Pretty sad that game manipulation has to ruin a good sport that has a lot good players and fans. I won't see the rest of the playoffs or the Super Bowl...and at this point, I don't really care.