Neteller’s earns a 1.2-star rating from 121 reviews, showing that the majority of online payment users are dissatisfied with transaction services.
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Be warned, do not trust Neteller with your money.I had £3000 stolen from my account in several unauthorised transactions. Neteller denied their security was breached and practically accused my husband and I of some kind of scam. Avoid at all cost they are not to be trusted.
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Overview of Neteller complaint handling
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Neteller Contacts
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Neteller phone numbers+44 203 308 9525+44 203 308 9525Click up if you have successfully reached Neteller by calling +44 203 308 9525 phone number 1 1 users reported that they have successfully reached Neteller by calling +44 203 308 9525 phone number Click down if you have unsuccessfully reached Neteller by calling +44 203 308 9525 phone number 1 1 users reported that they have UNsuccessfully reached Neteller by calling +44 203 308 9525 phone number
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Neteller addressAudax House, 6 Finch Road, Douglas, IM12PT, Isle of Man
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 12, 2024
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I am noy sure why they. didn't take my id proof. and I jave $250 in my neteller that I want to transfer to another account.
my neyeller email is developerbyborn@gmail.com
I got that funds for freelancing work and ot is clean.
so please allow me to move my funds.
I think I ordered some stuff from Thailand but it didn't go through and then they said to transfer money to neteller account and I did still didn't go through so I canceled it but never received my money back since 10/31/2017 $115.80
the money was withdrawn, but my account wasn't approved.I can't get my $ 150 out of the account or send it.
Hi, everyone! I want to warn that after you take the withdrawal from the company www.neteller.com, they start to take monthly fee. And they didn’t warn me about these fees and in result I wasted large sum. But the customer services behaved completely dishonest and refused to return anything back. As well as the rep spoke in very impolite manner with me.
Without any reason they disabled my account and even i have called thousand times, they used to keep me in hold and due to that i have lost around 50 USD just for calling them . They did not want to respond properly. I have seen many complaints which is similar to me. Please take a necessary action to solve our issue. Thanks in advance
That is very true! i am actually facing the same issue with them! their virtual card does work well! when i ask for a refund.. they seem rude and even ended the conversation on live chat without waiting for my response! and they even said there is no time frame for the refund which meant it can take weeks.. months.. years! they are just an scam company i think! when i will get my bank statement.. i will fire them if they do not refund the first top up i made which they said it was decline when their system sent me a mail and said they were successfully received it !
Dear M**************************n,
You have successfully made a deposit in your NETELLER account.
Transaction details:
Date: Tuesday, January 12 2016 06:15 PM GMT
Transaction ID: [protected]
Deposit method: VISA
Card number: 4********************62
Amount: 4335 INR
Fee: 82.37 INR
Total: 4417.37 INR
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