NetSpend review: dispute for fraudulent claims - bogus investigation 6

On 5262018 Saturday morning at 8:10 I was charge $53.19 from an Ins. Co. named Lumico Life Ins Co 85 wit my Ace Elite card being in 2257, if I not know who threefold r, r where did they get my info, so on 5262018 i was on the phone wit one of Ace representative about my situation at 3:24 pm, then on 5272018 i was still being charge for this same bill in the amount of $-92.77 for a overdrawn amount, they were still charging me for that-$92.77 on a card that was reported stolen nd was told that's i would received my new card on the 8292018 by Fed X r regular mail because I needed the card early because of my check i received, then today at 11:00 am i was told I had to dispute this distraction before anything is resolved, so my claim#422448; nd my ref. #[protected] hope I'm be give n I the f2f things thank for it help. DORA J. LAWRENCE-GEORGE
S

Net Spend / unauthorized transaction dispute

On June 9th I received a text notification that a purchased had been made on my Purpose Card account ending in 3619. I immediately called the 1.866.226.1551 number and spoke with a male representative. He stated he would close this card and make a claim for me that my card had been stolen. I called back on 6/12 and spoke with a female that stated the claim was never made but she would do it at that time. She stated I could call back around the 25th to check status. I called back today and spoke with a male representative which his customer services needs work. To be honest I didn’t have a good experience with any of the reps. the company that stole my money was called Herbal town amount $23.81 which made me go in the negative. Herbal town phone number listed is [protected]. You can reach me at [protected] to discuss reimbursement of my money. Rosaland

I think all our attorneys need to get a class action suit started against them. This is crap.

@NetspendCustomerCare

I see that "annulled" statement a lot. Funny, it seems that what little pathetic [censored] attempts you've made to "resolve" these complaints against you is to post some [censored] about how they never contacted you back. Is that possibly because you keep giving them the same "There's nothing we can do" [censored]-eating answer? You've resolved 36% of the complaints against you, and I'd be willing to bet more than half of that horrendously low number is you being money grabbing scammers and saying "We tried (not really) to help but they didn't answer (actually they did, but we're pieces of [censored] who weren't gonna help anyways"

On 4-27-21 I purchased 2400 worth of items for my upcoming business on 5-1-21 I called the merchant via number on the website to update a few things on my order I then realized the number was non working I immediately panic and email the website on 5-1-21 to cancel my order the merchant stated he would refund my money for a lesser amount because the order was completed unsure how when the order was placed less than 24 hours and there site states u will get refunded full balance if cancel in 24 hours after several attempt the merchant stop responding and never refunded once I begin to dispute the transaction 60 days later on 6-2-21 I received one item valuing at 99.00 netspend ask for a 90 day investigation which was completed on 8-12-21 in there investigation they decided not to give my money back and provided evidence of a tracking number which I never received throughout this whole ordeal so I thought maybe this was my mistake or local post office maybe they didn't deliver all items I then went to my local post office and got a print out of the tracking number showing what items were attached to this tracking number it was one item weight of 4.32 ounces I was expecting 17 adult character coustomes received one and out of over 2000 netspend dispute team is trash unprofessional and clearly don't know how to investigate property my local post office seems to think the scammer attached one item to the tracking number printed out a fake invoice and attached more items so for them to be an investigation teams how do u let someone provide u with fake document I will not stop till I get my money back I have filed with the better business bureau fairshake and working towards an attorney to file on netspend I gave removed all my money from the hem and advice anyone to stay clear from netspend

I had NetSpend in November of 2022 to December of 2022 they stole money from me and now I have to dispute and claim numbers for six claims they will not give me my money back and I need someone's help I'm on Social Security I'm a senior citizen and I deserve to get this money back some way somehow this is fraud please help