Nextdoor
Reviews and Complaints

Today there was a suicide threat on Nextdoor’s app. I contacted a lead so he/she could call Nextdoor (since they have the address of every user) and get a well fare check sent out to this user.

The “Leads” don’t even have a phone number. How is this a neighborly app if we can not assist our citizens effectively.

They have a no-customer-contact business model that is antithetical to being a neighbor. This company is not only biased, but self-serving. This person may very well die. If I see his name in the obituaries, I will not hesitate to contact the media and authorities so everyone is aware of their complacency and apathy towards its users.

They are violating free speech ...I am not using any racial slurs or cuss words...I just post my views like everyone one else...I keep it clean and do not bully but yet because I don't agree with some they flag my posts and get my acct disabled...Others can be down right crude and bully and not get their acct disabled.. Just happens to me again July 4 2022..My posts have been taken down...

I have tried for a week to post something for sale on the Nextdoor app. Every time I select the picture of the items the app locks up and will not go to the next screen. I’ve contacted support and have completed all steps they suggest and still cannot list anything bulecuase I can’t get past the pictures being posted. They say to use different browser but I use an iPhone and always have. I like using Safari. This used to work and just stopped.

Sarah Friar (or Admin), I am complaining about the Racial targeting and Harassment of me that continues on Nextdoor. I'm in the city of Murfreesboro, TN. There is a person that calls himself "lead" on this site--he has altered my posts, colluded with others on the site to harass me (then, "they" vote to have my posts removed AFTER others have violated Nextdoor guidelines), and occasionally will walk or drive by my home to "mean mug". We have video of his antics, but it is difficult to prove Why he does these things. "HELP?"

"They" have temporarily suspended my account...even stated I can have access on (6-19). ...Juneteenth--Yes, "They" really added this to my account. I am a Black Man.

DarryL Harris-Huell

[protected]

On next door if you read a comment that you may have a different opinion on, and there are others seeking further information on the matter, if you reply with information that is not the assigned narative that is being pushed. So to give an opinion that contradicts the original post, you will be met with insults, trolling, and bullying.. But if you can stand up to those against you, if your a better debater, if you have better information, and can provide proof, that's when you will have your account disabled. The ones who began the hostility are not the ones who's account is disabled.. Nextdoor allows the hostility to continue as long as the person that is using the popular narative is having more success with their side of the debate, butic the person with opposing view is winning then they silence that person... Totally onesided... Always...

Dear Nextdoor,

You closed my account and have given me the "opportunity" to get back in if only if I agree to your posting guideline terms.

I agreed some time ago and YOU kicked me off. I DID NOT VIOLATE any of your terms. Everything I posted was timely and accurate.

My postings:

- were respectful.

- did not discriminate.

- accurately covered important topics in the right place.

- postings that related to commerce were submitted appropriately.

- used my true identity./

- did not engage in harmful activity.

What I posted was timely, factual and related to our community.

The only complaints that came in were from those who did not agree with my timely and factual messages related to our community.

These same people who complained about my postings have openly attacked a number of neighbors in effort intimidate them and have posted lies. Someone may want to argue that they may have been "misrepresenting the facts", but, given the facts, they are LIES.

I have tried to complain, however your mechanism to register concerns and possible complaints leaves alot to be desired.

Thank you for your timely response and reopening my account. Failure to reopen my account immediately will result in filing a complaint with the FCC as well as the BBB.

Thank you in advance for your immediate reinstatement.

The end of march, I hired handyman Jeremiah Epperson, with renovation concepts/coolscapes to do some odds and ends around my home. I am a senior citizen and need someone to help out. The list should have taken two days of work. He showed up one time in a month and a half, always having an excuse! I finally fired him on May 13, 2022, and hired another handyman off from Nextdoor which turned out to be a very good decision! He owes me $600 and refuses to give it back. (Jeremiah charges $75 per hour and my new guy charges $5 and always shows up up on time! I filed with small claims court and need to send him the paperwork, certified. He refuses to give me his address. I have spent many fees on this case already and now am afraid I need to hire a private detective, and a process server. What a nightmare this has been. I just don't want anyone else on Nextdoor to go through what I am. Please take him of your "good list"! I have many people texting me thanking me for doing this.

I want to know where we can make it a complaint against next door? I want to know how we can get in touch with the actual person on Nextdoor? Y’all are trying to police too much about what we respond to and how we respond to it.

My account was disabled due to public shaming. I posted a picture of a protest that featured a person dressed up in a Mickey Mouse costume. Because he was wearing a MAGA hat, the post was deleted. I tried to get my account deleted, not suspended. Here is the response.

I'm Patriz. Your concern about account removal was endorsed to me for assistance.

We have reviewed your request to delete the personal information we have collected from you. Unfortunately, because your account was suspended (either currently or in the past), we are unable to comply with your request for deletion of your personal information, as it is necessary for us to maintain this information for reasons that may include maintaining the security of our platform, protecting against malicious, deceptive, fraudulent, or illegal activity, and/or exercising or defending legal claims.

I am not sure that the Marxists should be running Nextdoor.

No room for Conservative opinion on their site.

Banned without providing a reason. Guess that any semblance of Due Process is not on the left's agenda.

As of 5-11-22, I have to log into my Nextdoor account each time I read an email. This was never necessary in the past. This is way more trouble than I am willing to go to and the emails are probably not needed anyway. If you cannot change this back, I would like to be removed from your email list.

Although my business has many, very positive reviews and recommendations I was shadow banned and was not being able to be seen by my local community.

Nextdoor presents itself as supporting local businesses but companies with way less reviews, some from 50 miles or more away would come up in the feed above local, well reviewed business.

I’ve been suspended in the past for violating “community guidelines” and now it looks like I’m banned again…. I have been careful to NOT violate their guidelines and have not.

Some (most) of the moderators are extreme left ideologues that are intolerant of any conversation that encourages people to practice critical thought while at the same time turning there eyes away from devisive hateful rhetoric from those they would agree with.

Local police and state and local emergency agencies use nextdoor as a platform to deliver impact public service announcements; which now in banned I will not have access to.

Recently, NextDoor radically changed its format. It is now virtually impossible to negotiate among groups, find new groups, even the leads of two groups can't find their way around it, and wish it to be put back the way it was. We have very active groups, and this was done without notice and without guidelines.

Encourages fraud I was banned and my account was disabled because there was a noon wanted person by the police using a fraud go fund me account to receive money on myself and a few other people tried to warn others this person made a complaint and next-door accuse me of being racist no way of contacting them because my account be disabled. There was a post with a picture of this person and a newspaper article of the person’s warrant out for their arrest Posted on the next-door app to warn others not to Give money to the go fund me account it was doing it could not find it. A couple weeks later this person appeared again with a made up story again for a go fund me account so again I wanted to warn others to please not have as their hard working money go to a fraud 30 minutes later Received a email stating my account was Disabled for racism and this person Hacked into my account and created a post not done by myself!

I have been suspended from Nextdoor for "a year or indefinitely" for allegedly posting untruths or misinformation. Here is most of my reply to [protected]@Nextdoor.com

I just received notice of my account being suspended for posting misinformation about COVID-19.

"First, I take pains to be accurate; I don’t believe that I have posted anything inaccurate or otherwise in violation of community guidelines.

Second, after my last post to the general feed, which was a response to the Jim Vatz post about face mask wearing (which has arguably no measurable benefit in preventing viral spread) and how kind people must submit to it, I don’t recall posting anything more except in my groups. His clearly political post was left up without a comment option and I was glad to have both my and his post taken down simultaneously. After that I don’t recollect posted [sic] anything on the general feed, let alone anything that can be considered “misinformation.”

If a fraudulent report was made about me I hope that you’ll punish such behavior. If you deem that I indeed posted something untrue I respectfully ask that you communicate specifically how and when that took place."

This email was sent to them on 12-23-21 with subsequent emails asking for redress which have gone unanswered.

My Nextdoor account was suspended until May 14 but without a detailed explanation. I don’t know what I did to earn a suspension. I didn’t bully anyone in the course of a discussion. I expressed opinions but so did others. I would like to know what post was a violation. My concern is that when someone disagrees during a discussion, people often report people because they are offended by that opinion. People have said bigoted things to me but I try to have a conversation anyway.

Calling someone or the HOA a Karen who should mind their business is not disrespectful. Lots of people are called Karen's on Facebook and no one gets their account disabled on Facebook.

Telling someone who doesn't provide proof I'm wrong to provide proof isn't wrong either. 

Oh, and last and not least calling out Trump's mental health (or being anti Trump) isn't wrong considering that there's people that call out Biden's mental health and anti Biden on Nextdoor all the time. 

Nextdoor.com states that they "do not allow: Attacking, berating, bullying, belittling, insulting, harassing, threatening, trolling, or swearing at others or their views". This statement is unequivocally not true but a cover up on how they really run their posts. If you report someone for doing any of the above they will target every word you say then block you for an undetermined amount of time without acknowledging what offense you committed while at the same time allowing racist, misogynic, and anti-LGBTQA+ slurs to continue. I have addressed this with 2 different "agents" that feel the need to respond with irrelevant scripts and quoting incorrect posts.

I made a full price offer for a golf bag on next door being offered by Elizabeth Cornell at around 8:00 A.M. today and have not heard a word back from her. I made and offer to James Hatch for 4 Golf Cart tires on nextdoor on 4/27 and have not heard a word back from him. People who advertise on these sites have the responsibility to respond back to that person. I hope this gets to the right people

This happened 4/23/2022. Banned indefinitely and can beg to be reinstated in a year. 😂

“Thanks for contacting us regarding your account.

Your access to Nextdoor has been disabled due to a violation of our Community Guidelines against discrimination.

Here is an example of the content that was brought to our attention:

Kevin but it’s the politics that cause the problem, and since it’s local, it’s allowed. How about all of us that send our kids to private schools so they don’t go to transgendered bathrooms opt out of escrow and stop paying school tax. That’ll get their attention.”

That’s discriminatory? I would like to see their CEO invited on a conservative talk show and asked about this sort of thing. This is how rot is created in a society. By the way, their terms of service allow BLM unfettered access by BLM, but saying Blue Lives Matter is considered hate speech.