Nokia review: frustrated with nokia mobile! 255

i have noka mobile set. that battery bl-5c. it can be blast any time. so i wnt to your service center that is A-84 , VARUN ENTERRISES SCHOOL BLOCK LAKSHI NAGAR, DELHI. BUT They didn't have any battery and said you come here between 3to 5 p.m. so i asked can you tell karol another service center address in karol bagh but they didn't tell me and their behavior is very bad.even they didn't talking in goodwaywith any customer. so they are decreasing your goodwill. so please take action of this service center. my mobile no is [protected].thanks.

I had been to Nokia care - Jayanagar Bangalore to give my handset for service which i bought in the month of March 07. I reached the spot at 9.45 am.The office was suppose to open as per their timing board was 10.00 am before me there were 10 customers standing outside the office waiting for the office to open. Finally, the office was opened at 10.15 am and there were no staff inside the office. All the customers who were standing outside has seated inside the office. At 10.45 one staff came and started attending the latest customer who came later. When myself and other customer pointed that it is not fair to attend when others are waiting so long, then he gave one register to write the name so he will call accordingly call out the name and attend the customer. I was the 25th one to write my name because of the crowd over there among the other customers who came later other than the 10 customers who were waiting outside before the office opened. When the customer from the 10 waiting asked the Nokia's staff other counter about this, he went off inside without answering anything and he did not came to his seat for long time so only one staff were attending the customer according to the names written in the register. As a employed person like me and others would have taken permission from the office for this kind of personal work and if it takes times like this is really unjustifying. So, if Nokia care centers really takes care of the customers, please organize the system at your centers in a proper way which enables you to serve the customer more better way. Put it in the notice board that customer should write their name in the register to attend them. Other wise how the customer will come to know? And also the other side of the office at the delivery section 2 customers were shouting like anything for wrong commitment of the delivery dates and sent back the customer at 5.30 pm due closure timings of the office. Secondly, not able to reach the office over phone, i think i should give the calling job to any call center to connect the line. Of against take permission from office(ultimately ends up in leave or salary deduction) due to unorganized way of working system of Nokia care center office, just to ask about the status of my phone. Its amazing that such a biggg reputed company like NOKIA is like this. pl do something. Telephone number of Nokia Care Jayanager mentioned in the sheet is 080-[protected].

res sir,
I purchased N 76 on 20.6.07 from Ahmedabad dealer, but I got problem that my hand set is hang very frequently. I remove the battery from hand set and again replace the same then only I can slove the problem. I compaln so many times to your customer care centre and lots of times I got them very unusal response. I am fad up from your customer care service and now I cmplain to you for the same. Hoping your positive response as early as possilbe. Please replace my hand set agains lower or higher handset of N series.
My mobile details as under. Purchase date 20.6.07 ,
invoice no. RC 078 Amt. 20050/- IMEI code [protected], Job card No. [protected]/070726/16 . So please give me replacement of my hand set as early as possible.
vandana amin

I bought my nokia 6085 from sanger telecom last three months. There is a some problem in its display its display is not working properly. I gave my nokia to sanger telecom last month they did not take even a single step to repair the phone. I am a bank manager an i know how to deal with these people my son is witting this letter because he says the company is very good. I have three nokia sets6085,1600,7610. I am suffering from this problem because i trust your company. If you do not take action on this complaint letter soon a notice will come fron court.my elder son is a lawer. This is my first and last complaint letter. I will go in court next week so take action within a week otherwise ready for the court. I bought nokia from "sanger telecom tanda hoshiarpur" pin 144204 phone no [protected] cell no [protected],[protected].my adress is ram gali ahiyapur tanda hoshiarpur pin 144204

I have a new nokia-n70 about one month older and I haven't checked it till this time in which when we are watching a video in small window and if we want to watch the video in full screen mode, then if we go to options and select full screen, then only audio is heard without any video, I think it is the manufacturing problem, so what can I do?

Nokia Service centre Bright Point have seen worst service centre till now. A horrible exp, and never to have Nokia in life nokia itself is worthless and service centre useless, worst than a government office. I'm sorry to say but people working for it should face that worst thing in there life.

I come from China, I purchased Nokia 6020 in the year of 2006, but after several month it abruptly automatic died recurrent. After a maintenance, It's email is not to work, and change the Operating system (Customized versions China Mobile). What I was angry is I called a Nokia customer service, they all say that this version of the e-mail not allowed in all this type phone. Since I do not understand why it did not use to set such a procedure, which not deceive consumers?

Yes, I am agreeing with it. I have also faced problem with Nokia 3230 twice and as on i don't have mobile due to inactive behavior of service center. I think most of the service centers are not capable to rectified the major problem, despite that behavior of service man at center was very poor there is need to give proper orientation before getting chair. If you are asking for any complaint book or asking reason for not delivering your set they did not answered and state we do not have any right to give any thing in writing.

As per my experience such customer care center are only for creating problem. It should be very necessary to Nokia to improve there services.

I bought Nokia 2255 on 30.5.2007, after one weak it started creating problem. I have given this mobile twice to nokia care center, it works for 2 to 3 days and again create a same problem. It gets switched off while I am talking to somebody. I have another nokia mobile set also but it has never created any problem. I don't know what's wrong in this set. Request you to take urgent action on this as nokia care center has stopped listening to our complaints. I want this set to be replaced.

I have nokia mobile model no. 3230 my mobile power switch is broken & track is missing so I can't power no plz help me!

Amit Dixit
[protected]

I AM NOT ABLE TO GET N92 INNER GLASS IN DELHI. HOW TO GET THAT?

i had buy anokia handset 5700 three months back .
i m face the problem in bluetooth.i walk with nokiacare they told me "they need 21 days for repairing of mobile".i cann't spend time without contact. you should have to replace it.
otherwise i will go to consumer court for it...
so, pls do the needfull ASAP...
contact me on [protected]

This is regarding my new nokia 2626 which ws having the problem with menu button which i purchased one month back.I have submitted to repair in innovative technology 0n nov 10 in vizag and they promise to give me after 14 days maximum but now its around 24 days but still they are extending .nokia promise better service i dont know why.if they promise they should be genuine in doing it.

I Piyush Sahu owner of nokia N70ME has a problem in my phones LCD. There is a dead pixel(lcd leakage)in my phone which is damaging the near by pixels of the sereen day by day.
As I told this at Nokia Care , Mahajan market, buldi,Nagpur ((maharashtra) India) ;the executive take the photo of phone and tell me to come after 3days excusing that he will consern about this matter with his boss. The condition of my phone is good with no physical damage. There is very poor condition hear since they say that if the problem is big they have to send the handset to other city (Pune ) .

hi

I have a very strange problem. I have a NOKIA 6680 and want to use it to access internet service on my laptop. The GPRS is activated on the mobile handset and I can access internet on the phone. But when i connect my mobile phone to my laptop with a DKU-2 cable , the message which comes up is "USB device not recognised". I have installed all the neccessary software on my laptop including PC Suite and cable connectivity driver software but even then the connection is not successful. There can be only following 2 problems.

1. There is a defect in my DKU-2 cable.
2. There is defect in my mobile handset (ports etc must be corrupted).

I have tried using my USB cable with a different handset (6681) and in that connection is successful. This means that there is no problem in the cable. So how can i correct my mobile phone. Please Suggest.

Rahul Tikku.

I own a nokia 3250 handset and have lost my data cable, so I wanted to purchase a data cable separately today. To my dissatisfaction I did not receive the proper brand service.
I visited three nokia dealers in Ghaziabad (vaishali) who did not have the data cable CA 53 in sealed packet. Three of them gave me three different price points for the same cable, one said Rs1750, the other said Rs.1600 and the third said that it would cost me Rs.1250. And mind it that these are all authorized Nokia dealers.

I agreed to purchase the data cable for Rs.1600 from one dealer and guess what he opened a sealed box of a new nokia mobile and gave me the data cable. Now my question is that is this how Nokia does business? How do I get to know that I am paying the right price for the data cable if it is not sold in a sealed pack?

When I questioned the dealer why is he doing that, he answered that the data cable CA 53 is not in the market and he will sell me the cable for Rs.1600 i.e. below MRP. Not getting the proper answer I walked out of his showroom.I approached the second shop, though he said that the cable will cost me Rs.1250 he did not had the stock and will have to order it, I wanted the cable and did not want to wait, so I walked out from that shop as well.
Then I visited the shop from Nokia at Pacific Mall in Ghaziabad, There I spoke to the manager claiming to be Mr.Vikram Gupta. he said that the cost of the cable is Rs.1750 and will have to take the cable out of a sealed box of a new Nokia phone as well. I was very angry and asked him why he wants to take the cable of a sealed box of new mobile, where as it is directed by the company that not to buy any mobile which has the box tampered with or which has a seal broken. He said this since the cable is not in stock this is how they do business and boasted about how many Nokia dealers in Ghaziabad know him well.

I was not there to listen to crap but to buy a data cable that is sealed in a box which has a price tag on it.

Pacific Mall Nokia kiosk Manager Mr. Vikram Gupta who also added that no body would be able to take a complaint as this is India, when asked how to escalate the matter.

The bright point service centre at lower parcel Mumbai is very hostile.. they are more of a problem..

I purchased Nokia N70ME on may 2007 . Last month it got switched off and when i try to switch on it was not switching on. I had warranty of one year so i went to nokia care in rajajinagar bangalore, they took the hand set and gave me the job sheet and telling that come after 20 days and when i went after 20 days they told it takes another 15days to reapair otherwise we will give you new phone i agreed for that and i came back. After 15days when i went to nokia care they told we cant repair your phone and they gave me the phone back that we cant repair if it is in still warrantly. So please any one help out how to get repaired .

I bought a 3110c classic handsets from connaught place, in 16 August 2007.
it created a problem 8-10 times. the problem is that the loudspeaker
shot again & again.

So i warn u that please give me the replacement otherwise i will go to consumer code.

i have to given my handset(5200) for nokia care MICRO SERVICES E-3 LOWER GROUND FLOOR , KALKAJI for repairing they give me 2 DAYS time but they r not giving me the handset proper time i need my handset immediate. I’m doing job so i have only one number thats why i need as soon as possible. But nokia service was rudely manner.untill i have to complained & my complain no us -2-2q87yj,most important thing kalkaji nokia care have only one land line no-011-[protected] or this no is always busy 24 hours i have to try to contact but lat 3 day i have not taken any reponce always busy,what's this.is this NOKIA ,Or very bad thought for the customer about NOKIA care . on net for the status about my job sheet -shown its repaired Or closed, everything one is nokia care executive in kalkaji,compalined & on net status jobsheet , not like the good services.
what will i do . kindly take action immedaitly.

I held nokia n 73 music 3 months ago & facing some problem since then. . . I had send it for more than 3 - 4 times but each time it returned without sorting its problem. . So i request u to replace it as soon as possible

Nearly service centre :
Nokia service centre
Pandri, near new bus stand,
Raipur (C. G.) , pin code : 491441
India

Yes, Because same thing is happening to me.

I have gien my Handset for repair to M/S VEEDEE Techno Services, 125/75 L govind Nangar Kanpur 4 Months back.
My Complain ID is 2-2KD0LP.

If i call Nokia customer care they say to me call after 48 Hours we will get back to you and if i will after 48 Hours they will say we are looking on this. Today i have spoken to them they are saying that you will get handset on 21/01/2008 but i am not sure about that becuse from past 15/09/2007 they are saying samething.

Even in website also there is no link to contact senior people and in customer care while giving automted feed back customer care cutting the phone.

I bought Nokia 6270 on February 10, 2007. Inspite of spending a huge chunk of my salary on it, I am very unhappy with the phone's performance. It has gone 4 servicing twice in the past and again its getting hung. There is a problem with the slider. I just wanna knwo from your team even if the service is free for 1 year, what about the inconvenience one faces while getting it repaired for time and again... copying the data on some other source... going to service centre... all the hassel...why can't you make a product after proper R&D rather than jumping on to launch new models everyday?

Why don't you give an opportunity to people to exchange phone with new ones if they face problem consistently within guarantee period itself?

I bought a Nokia 6085 in march 2007 . The warranty period hasn't expired and already the display is damaged. I had been to 2 nokia centers and each one is saying it has a different problem. If these people can't repair it then who can? I have been using only Nokia handsets since 5 years but now I'm losing my faith on Nokia as they have very poor customer service. At least replace the handset or improve the service.

I have given myNokia mobile for repairs. Job Sheet No. [protected]/080124/26. Since Jan it has not been repaired. Twice it has gone to works. I have made lot of call and mails, still my set is still not repaired. Ajay.

Sir, I am Pawan Gupta from delhi and using nokia-6708. Its battery status shows around30 percent yet the the set turns off automatically. I am facing this problem for the last one month. I am really fed up with it.

i bought a nokia 1208 date 06-11.2007 from a shop name SHAKTI ENTERPRISES DISTRICT UTTARKASHI, STATE-UTTARAKHAND(INDIA)249193 .
His mobile no is +[protected]
but after sometime my got some problem i went to shopkeeper who sold me that mobile. and gave haim my mobile for repairing date 25.12.2007. he told me that he will return my mob after one week but he gave me that mob after 21 days but now my mob got such problem agaian i went again him and asked to repair it but this time he refused and behaive just rudely and gave me thread do what can u do i just dont care now i have very problem and he his not solving my problem now plz solve my problem change my mob and give me another mob i will thankful to u

This is regarding nokia n70 purchased in november. Eversince i purchased this phone i have been facing problems with its memory card, moreover the phone hangs between its functions. I deposited the phone at the nokia service centre in lajpat nagar about a week back where the service made no difference in the working of my memory card. After that i have been to the centre 3 times but the working of the cell is as usual. If this is the kind of service nokia provides then i think there is a quick need for you to check on your services because its just been four months ive purchased this cell and its causing so many problems. Either please change my handset or refund my money as your services are deteriorating and i would not recommend anyone to purchase nokia thereafter. Please take some strict and quick actions.

Yes I agree about the above comments. Even I bought a nokia 3110 six months back from Kurla. Since last month it is giving trouble to. 15 days back I gave my mobile for repair at, Lower Parel. The complaint was speaker fault. But now again some other problem. Suddenly Mbl is getting Off and after some time it starts. Again I have to give my mbl for repair.

I had bought a new nokia n 73 music addition . From very first day m facing problems with my phone. Its shows sometime low battery after full charging of mobiephone and sometime stops working at all My phone then started getting hanged in the middle of a call. I gave the phone for its repair more than 4 times in a Nokia Service center, jain communication alwar rajesthan I was totally dissatisfied with the services as my phone was kept with them for around 14days and was given back to me without repair when I cheaked my mobile phone proplem was more than before. Now when I switch on my mobile it shows select current city like – Abu Dhabi, Australia Agana etc. Ater few second it switch off and repeat this process again-again.
and servise center says very rudely it will take again 15-20 days. I want to know is nokia don’t have expert…..? please help me in the matter 2 solve my problem as soon as possible as my warranty also expires last months and the problem still continues ! i really get frustrated from this scenario.
My job sheet no-[protected]/080214/111 ,
My mobil no [protected]

If this is the kind of services that I will get from the Nokia service center after buying a Nokia product then I do not really understand for whom shall I expect help from? Please do something as I am suffering daily from huge losses in my business as my customers can't call me.

Dear Sir
I bought Nokia 6600 on 17 Feb 2007.Intially there were problems of battery backup . the complain were registered at rudrapur on 29 /9/07 . nothing happened. again complaint was registered on 19/10/07. nothing happened. meanwhile there were problems of insert sim and i again complained on 30/12/07 . nothing happened . then i went to haldwani nokia care on 10/2/08. then my phone was sent to L3 delhi. then after 15 days on 25/02/08 my phone was swapped without my consent. and the phone was still in warrenty period. this swapped phone is more than 4 years old.
for the last 5 months the phone was not with me as it was under repair. and without any satisfactory response from nokia care. in the end when warranty was to expire i am given a very old phone that too not in a good working condition.
i am very much disappointed and disturbed as after buying a very good cell phone at a cost of Rs8200 i could not avail any service through this phone
I feel cheated and harassed by the nokia care and request you to look into my problem and help me to restore my faith in nokia phones.

DEAR SIR AS WE HAVE LOT OF PROBLEM WITH NOKIA BUNDLING AIRTEL SIM CARD THAT ARE GEETING DISCONNECTED AND WE ARE CONTACT TO YOUR OFFICER BUT WE ARE NOT GEETING ANY ANS FROM YOUR OFFICERS

please do it fast

I had purchased N91 8GB in Aug 07 for RS. 17300/-. It went down on 18 Dec 07(it was not responding) and I took it to Nokia care(Instant Solution Gurgaon, Haryana). they told me that the phone has some hardware problem and they will have to send it to Nokia service center. They responded back on Jan 18 saying that company has replaced your phone with an old N73 ME. I was leaving the town then and didn't have any option but to accept it. I asked for accessories for the replaced phone to owner of the Nokia care Instant Solution Gurgaon (Mr. Rohit) and he told me that I will have to purchase battery and all. I purchased new battery (Battery BP-64) from him, which costed me Rs 950/-. Later in the evening I called him up and told him that I am not happy with the deal. I got an old phone and was not even given the accessories. He then told me that he will try to get the accessories. Later on 8/2/2008, he called me up and said that I deposit all my accessories for N91 8GB and get replacement in two weeks time. Now this has been going on for almost 5 weeks, but I haven't received the accessories. I request Nokia management to intervene. Please get me new phone(N91 8GB) with accessories or return my money in case you cannot give me new N91 8GB.

I have given one headphone to replace, sine 6 month they are over the dint respond, they have given me jobsheet number as well as comlaint, i am not sure what i have to do..

Can you please help me out.

I got a N73 but now it's memory card is work not properly. Please what I do?

I have purchased E50 model in the month of Apr. '07 but this phone often hangs. This was given for repair at Nokia Care center two times but prob. is not solved. The reasons given by Nokia Care are not valid and they talk very peripheral and I don't see they really understnd the prob. I have very good faith for Nokia but some how with this model I am loosing faith on Nokia. We pay high amount for nokia, thinking it will give good value and long service. When I speak it hangs, really it irretates a lot. I take out the battery again call the guy to complete the discussion.

My mobile unit details are as given below.

Code: 0544637
IMEI: 351895/01/210132/3
FCC ID: PDNRM-170
IC:661R-RM170

Request your help in solving the prob. and if you suggest I am ready to change this unit.

sir i have a cell 6030 and i forgot its securty code after entry plz help me.
[protected]

Hi nokia am from uganda pearl of africa. All our family members have nokia cellulars but instead i have hot ideas which you have never thought of or even made research of. For the many years have beenwit nokia and my familywe have not seen those featuuers on nokia yet i know you want to compete other cellula phone like motollora and others at world market. I would like to sell my idea to you if you want or any other cellular company contact me if tou would like to buy my idea and its good dont think just am from africa i cant be with hot ideas to modify nokia phones you will sell worldwide contact me at oundoo2000@yahoo.com

For more information. NOTE i just wanted to sell these ideas to you before i sell them to other companies other issue we will dicuss. I promiss they are good good ideas. My phone number is(+[protected])

Hello,

I've purchased a Nokia Handset 3110 in which there ia a problem of Battery.

Battery is discharged within 12 hrs or so.

Due to this I've to take the back two or three times in a day.

Please provide me the solotion for this.

Alok