Nubank’s earns a 4.4-star rating from 5 reviews, showing that the majority of customers are very satisfied with banking services.
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Mixed Feelings About Nubank
Having read through various reviews about Nubank, it's clear that opinions are divided. While some customers appreciate the innovative approach and user-friendly app, others have expressed concerns about issues like fraud protection, customer service, and billing discrepancies. It seems that Nubank offers a range of financial products and services, but the overall customer experience appears to be inconsistent. If you value convenience and modern banking features, Nubank might be worth considering, but it's essential to weigh the pros and cons carefully before making a decision.
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Pros
- Zero-fee credit card options
- User-friendly mobile app interface
- Competitive high-yield savings
- Innovative digital banking services
- Strong customer service reputation
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Cons
- Limited physical presence may deter some customers.
- Interest rates can be higher than traditional banks.
- Customer service issues due to rapid growth.
- Product range narrower than major competitors.
Nubank Complaints 0
However, if you have something to share with the others, you can write a complaint
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Is Nubank Legit?
Nubank earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Nubank. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Nubank.com.br has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Nubank.com.br has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
About Nubank
Here is a comprehensive guide on how to file a complaint against Nubank on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have one, create a new account.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Nubank in the 'Complaint Title' briefly.
4. Detailing the experience:
- Provide detailed information about your experience with Nubank. Include key areas to mention in the complaint, relevant transaction details, nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.
Make sure to follow each step carefully to effectively file your complaint against Nubank on ComplaintsBoard.com.
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Nubank Contacts
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Nubank phone numbers+55 4020-0185+55 4020-0185Click up if you have successfully reached Nubank by calling +55 4020-0185 phone number 0 0 users reported that they have successfully reached Nubank by calling +55 4020-0185 phone number Click down if you have unsuccessfully reached Nubank by calling +55 4020-0185 phone number 0 0 users reported that they have UNsuccessfully reached Nubank by calling +55 4020-0185 phone number+55 800 591 2117+55 800 591 2117Click up if you have successfully reached Nubank by calling +55 800 591 2117 phone number 0 0 users reported that they have successfully reached Nubank by calling +55 800 591 2117 phone number Click down if you have unsuccessfully reached Nubank by calling +55 800 591 2117 phone number 0 0 users reported that they have UNsuccessfully reached Nubank by calling +55 800 591 2117 phone number
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Nubank emailsmeajuda@nubank.com.br100%Confidence score: 100%ouvidoria@nubank.com.br100%Confidence score: 100%todomundo@nubank.com.br100%Confidence score: 100%
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Nubank addressRua Capote Valente, 39, São Paulo, Brazil
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Nubank social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
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