NYC Housing Authority [NYCHA]’s earns a 1.6-star rating from 311 reviews, showing that the majority of residents are dissatisfied with living conditions.
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Noise neighbor
Ever since these people move to 150 Lamport Blvd 2D Staten Island NY 10305.
They have make so much noise . I hurt Am 70 years I live with 2 of my grand kids 5 and 8 years also a 53 year old son he had brain surgery. Which I have to take care too.
Please I need my rest there loud what they think is music is making me feel mad and I feel I being abuse by them. Please help me or could you move me somewhere there are not people like this Please.
Desired outcome: Well love it if they just stop there noise
bathroom and first bedroom damaged because flood and deteriorating walls
my walls are falling apart due to constant floods from the idiot above me.. my son's bedroom has water damage and water was coming out the walls.. they send someone to look at it and nobody ever comes to ever fix it.. the water is literally just gushing out as I type right now. nobody fixes anything at Abranham Lincoln houses. I've been putting in tickets for this for years and nothing has been at all. my son's room is disgusting looking the paint has run down the walls.. the walls are literally crumbling and nothing has been done.
Desired outcome: I would like it fixed and tomove this lady to the first floor where she can't damage anything
Broken mailbox
We cant receive mail dou 2 it jam
Leased Housing Department
After my numerous mgr complaints, i was Contacted by mgr Tiffany Rivera who did not follow through and lied about several things including false back claims and promises of call backs.
Adela guralnik
0566957
[protected]
3-6 pm
Desired outcome: Urgent Nycha administrative call back for further complaint and assistance
Force entry and not enough of Heat.
Dear Sir/Madam: My name is Tony Bobet. I resided at 1710 Seward Avenue, Bronx, New York City 10473, Apartment# 5-G. I am filing a complaint to New York City Housing Authority. They are located at 1720 Seward Avenue, Bronx, New York City 10473. My main reason of filing this complaint because of lack of heat and force entry into the apartment. I don't know...
Read full review of NYC Housing Authority [NYCHA]Water leak to electrical outlet to fallen cabinet
The water leak in the bathroom started in October 2020. maintenance 10/22/2020 gave ticket # 76027689, 76030869. The water started dripping out from the electrical outlet. The guy came and say he will fix the leak and don't touch the outlet so you don't get electrocuted. Leak continued. The same bathroom wall behind it is the kitchen wall with a big cabinet. Due to the leak not fixed the wall was weaken, on 10/26/2020 evening the entire kitchen cabinet fell off the wall onto the counter almost hit my mom's head then fell to the floor. On 10/27/20, call maintenance ticket #76163096. On 10/29/2020, call to check on status of water leak and when cabinet be fix. I was told all tickets closed. Water leak continued, another ticket created 76229039, then 11/4/2020 ticket 76555869, then 11/8/2020 ticket 76617922 and 11/23/2020 ticket 76837090. All these tickets were created for the same bathroom and outlet water leak since October. These tickets were all automatically closed with nobody coming to check or fix the leak after the cabinet fell off the wall. Dusts and Debris continued to fall in the kitchen while cooking. Called multiple times to complain to maintenance, email and also spoke with housing assistance Gladys More. My mom has asthma and had lung surgery. This is no safety living condition for an elderly during COVID when encourage all elderly to stay home. We pay rent and should not be living in this condition. How is this health safety compliance?
Feel free to call me at [protected].
The leak in the pipe over my toilet
Carla Parsi
East River Houses
429 East 102 Street Apt 2B NY NY 10029
[protected] Email [protected]@gmail.com
Let me start from the beginning, on 9/11/2020 I contacted the customer contact center because there was a very bad leak leak in the pipe above toilet They came did something to repair it but, it still kept leaking on&off.
On October 24, 2020 the leak was extremely bad and I called the Customer contact number once again and got another ticket number 754-17-137, they came to look at it but nothing was done to remedy to situation.
Today today 11/10/2020 at around 11:30 AM the pipe is leaking again and this time the leak is so bad that the walls, the bathroom door are soaked and as is the laundry in my hamper. Not to mention that I have to empty the bucket I placed atop my toilet to catch the water needs to be emptied every 20 minutes and I've run out of Newspapers to put on the floor I might also add that the bucket does little to stop the water from soaking everything in the bathroom. I called the customer contact center and got a ticket number 766-446-22 I also called my housing assistant Valerie Murray and she told me that she will talk to the super of my development and that he will send someone to look at it no one came I called her again at 3:30 PM and she said she spoke to the super and that he was sending someone over and when I told her no one came she said she will talk to him again. but as of 5:00 PM no one has come.
I am beyond angry, I am livid because No one should have to live this way! I do not understand how NYCHA allows the supers and maintanance people to disregard our calls for emergency repairs as well as others They close tickets but do not show up. I pay my rent every month on time therefore, I demand to be treated with respect.
I have unfortunately been living in East River for over 1o years and there has not been a time throughout those years that I call in a ticket and it is closed and the repair is not done. I have a very long list of ticket numbers as proof.
I expect to hear from you in as soon as possible since I am considering taking my complaints to a higher authority
Unethical behavior
I have a complaint about a neighbor. At Marlboro Houses in Brooklyn. At building 2. My neighbor in apartment 10b has been smoking pot everyday at all different times of the day and has most importantly a motorcycle outside close to my door on the terrace locked on to the gate . He brings the the motorcycle at night so house rep don't see him bring it to the building. The problem is my brother is in a wheelchair & has a heart condition and breathing problem so that smoke comes in the house. Also in case of an emergency or a doctors appointment he will not be able to pass the motorcycle on his wheelchair their is not enough room. This is a young person who does not listen to anybody we have complained to him. I have try contacting management but they don't answer the phone or are too busy. I added a photo of the motorcycle outside my door.
Rep
Constant water damaged ceilings
Constant leaks from the apartment above have rendered my ceilings a mess of cracked and peeling plaster. Multiple tickets have been issued for repair to the NYCHA property and brought to the attention of our Housing Assistant. It has taken a year of tickets to finally get the repair done. Finished July 6th, 2020, August 20, 2020 the ceiling is beginning to...
Read full review of NYC Housing Authority [NYCHA]Maintenance worker living in the carriage room keeping me up no w for 2 years.
My name is Nadine Neblett. I lives @ 185 wortman ave apt. 2i brooklyn. I've been complaining for 2 years about the loud workers and especially the worker that's living in the carriage room. I'm ok with the contractors doing their job, but when they leaves, this maintenance worker comes in and keeps my floors shaking all night. Especially my bed. Management denied anyone was down there at night. Not true! I'm diabetic and I he vibrations keeps both my feet numb and tingling all night that till he leaves in the morning. My bed jerks and moves even now while typing and I can't sleep. 2 years and not getting any help.
Lack of repairs and a stove with water.
Dear Sir/Madam: Hello, My name is Tony Bobet. I resided at 1710 Seward Avenue, Apt#5-G, Bronx, New York City 10473. I am file another complaint to New York City Housing Authority. located at 1720 Seward Avenue, Bronx, New York City 10473. The management is Noelia Guarduilo and the Superintendent, Mr. Luis Torres. They are not doing their job. On March 04...
Read full review of NYC Housing Authority [NYCHA]Mold problem and cdc don't care
My name is tony bobet I resided at 1710 seward avenue, apartment#5-g, bronx, new york city 10473, I filing an complaint two places. First, complaint to new york city housing authority soundview houses, located at 1720 seward avenue, bronx, new york city 10473. Another place is the cdc: centers for disease control and prevention they're located on 1600...
Read full review of NYC Housing Authority [NYCHA]Screaming preachers
I have been calling 311 for months about the woman and the man that scream the bible and preach out their window through a microphone/speaker. This has to stop. They do this for 45 minutes every day and I can't understand how no one has taken action about this or if they have, how it is still allowed to continue. I am all for religious freedom. I believe...
Read full review of NYC Housing Authority [NYCHA]Superintendent luis torres not allowed to call
Dear sir/madam:
My name is tony bobet resided at 1710 seward avenue, apt#5-g, bronx, ny 10473. I want to file an complaint to new york city housing authority locate at 1720 seward avenue, bronx, new york city housing authority sound-view houses. I want to file an complaint of mr. Luis torres have call at my houses and the judge told the assistant manager that mr. Luis torres. He call me on june 10, 2020. Here is number# [protected]. And, he try to hide his voice.
Lack of repairs
Dear Sir/Madam: My name is Tony Bobet I resided at 1710 Seward Avenue, Apt#5-g, Bronx, New York City, Telephone number# [protected]. I am here to file complaint on New York City Housing Authority ( NYCHA ). They located in 1720 Seward Avenue, Bronx, New York City 10473. The reason I am filling this complaint because I have a bath tub is clogged and I have...
Read full review of NYC Housing Authority [NYCHA]1720 Seward Avenue
My name is Tony Bobet. I resided at 1710 Seward Avenue, Apartment#5-g, Bronx, NY 10473. I am filling an complaint at New York City Housing Authority that no heat in the apartment. They were heat in the apartment for a short awhile. Here is the tickets# [protected] from April 10, 2020. And, on April 11, 2020. I call for heat and hot water. And, I have the stove...
Read full review of NYC Housing Authority [NYCHA]using my mirror for pop acne without permission & soundview houses manager do not care for giving us a stove. because she is cheap.
Dear Sir/Madam: My name is Tony Bobet I resided at 1710 Seward Avenue, Bronx, New York City, 10473, apt#5-G. telephone # [protected]. I am filing these complaint from people. First, person is Noelia Guardiola the manager of Soundview Houses and Superintendent, Luis Torres. They located at 1720 Seward Avenue, Bronx, New York 10473. Telephone# [protected]...
Read full review of NYC Housing Authority [NYCHA]Plasting
I have submitted numerous of tickets and complaint regarding a leakage within the walls of my bedroom closets, service workers had come and stated they would submit a follow up on the problem. No has done anything regarding a follow up, and due to the lack of concern the problem is worst, I can sleep in my bedroom due to molding smell. Tk# [protected], which was cancel without NYCHA Repair investigation, [protected]. The problem is with in the walls, a contractor and plumber must be issue out. The whole closet must be reconstructed, due to water damage. I have pictures. NYCHA has neglected this problem for over 2 1/2 years. If I still get no response from Housing repair, then this become a legal matter for the courts.
harassment by housing manager
the housing manager at Atlantic Terminal houses is harassing me from the rent office by charging me a transfer process fee of $238.60 and it's wronge and unfounded charge on my account and now she won't fix it and I have paperwork that shows she has made a mistake and she won't listen to anything I'm saying because she don't know how to talk to people in...
Read full review of NYC Housing Authority [NYCHA]fear for my safety and my family’s safety
I am the neighbor of mentioned apartment above. I have complained to my housing assistant, Mr. Shek, about them in 12f; to no avail. I've visually verified my neighbors adult son, spit on my door on more than one occasion. I've complained about her other son and other tenants children from our same building run up and down the hallways, slam stairwell door...
Read full review of NYC Housing Authority [NYCHA]NYC Housing Authority [NYCHA] Reviews 0
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Overview of NYC Housing Authority [NYCHA] complaint handling
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NYC Housing Authority [NYCHA] Contacts
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NYC Housing Authority [NYCHA] phone numbers+1 (718) 707-7771+1 (718) 707-7771Click up if you have successfully reached NYC Housing Authority [NYCHA] by calling +1 (718) 707-7771 phone number 0 0 users reported that they have successfully reached NYC Housing Authority [NYCHA] by calling +1 (718) 707-7771 phone number Click down if you have unsuccessfully reached NYC Housing Authority [NYCHA] by calling +1 (718) 707-7771 phone number 0 0 users reported that they have UNsuccessfully reached NYC Housing Authority [NYCHA] by calling +1 (718) 707-7771 phone numberCustomer Contact Center+1 (718) 649-6400+1 (718) 649-6400Click up if you have successfully reached NYC Housing Authority [NYCHA] by calling +1 (718) 649-6400 phone number 0 0 users reported that they have successfully reached NYC Housing Authority [NYCHA] by calling +1 (718) 649-6400 phone number Click down if you have unsuccessfully reached NYC Housing Authority [NYCHA] by calling +1 (718) 649-6400 phone number 0 0 users reported that they have UNsuccessfully reached NYC Housing Authority [NYCHA] by calling +1 (718) 649-6400 phone numberBrooklyn+1 (718) 409-8626+1 (718) 409-8626Click up if you have successfully reached NYC Housing Authority [NYCHA] by calling +1 (718) 409-8626 phone number 0 0 users reported that they have successfully reached NYC Housing Authority [NYCHA] by calling +1 (718) 409-8626 phone number Click down if you have unsuccessfully reached NYC Housing Authority [NYCHA] by calling +1 (718) 409-8626 phone number 0 0 users reported that they have UNsuccessfully reached NYC Housing Authority [NYCHA] by calling +1 (718) 409-8626 phone numberBronx+1 (212) 427-8542+1 (212) 427-8542Click up if you have successfully reached NYC Housing Authority [NYCHA] by calling +1 (212) 427-8542 phone number 0 0 users reported that they have successfully reached NYC Housing Authority [NYCHA] by calling +1 (212) 427-8542 phone number Click down if you have unsuccessfully reached NYC Housing Authority [NYCHA] by calling +1 (212) 427-8542 phone number 0 0 users reported that they have UNsuccessfully reached NYC Housing Authority [NYCHA] by calling +1 (212) 427-8542 phone numberManhattan+1 (718) 657-8300+1 (718) 657-8300Click up if you have successfully reached NYC Housing Authority [NYCHA] by calling +1 (718) 657-8300 phone number 0 0 users reported that they have successfully reached NYC Housing Authority [NYCHA] by calling +1 (718) 657-8300 phone number Click down if you have unsuccessfully reached NYC Housing Authority [NYCHA] by calling +1 (718) 657-8300 phone number 0 0 users reported that they have UNsuccessfully reached NYC Housing Authority [NYCHA] by calling +1 (718) 657-8300 phone numberQueens/Staten Island+1 (212) 306-4652+1 (212) 306-4652Click up if you have successfully reached NYC Housing Authority [NYCHA] by calling +1 (212) 306-4652 phone number 0 0 users reported that they have successfully reached NYC Housing Authority [NYCHA] by calling +1 (212) 306-4652 phone number Click down if you have unsuccessfully reached NYC Housing Authority [NYCHA] by calling +1 (212) 306-4652 phone number 0 0 users reported that they have UNsuccessfully reached NYC Housing Authority [NYCHA] by calling +1 (212) 306-4652 phone numberService for People with Disabilities Hotline+1 (888) 692-4279+1 (888) 692-4279Click up if you have successfully reached NYC Housing Authority [NYCHA] by calling +1 (888) 692-4279 phone number 0 0 users reported that they have successfully reached NYC Housing Authority [NYCHA] by calling +1 (888) 692-4279 phone number Click down if you have unsuccessfully reached NYC Housing Authority [NYCHA] by calling +1 (888) 692-4279 phone number 0 0 users reported that they have UNsuccessfully reached NYC Housing Authority [NYCHA] by calling +1 (888) 692-4279 phone numberPrevailing Wage Hotline+1 (212) 306-4845+1 (212) 306-4845Click up if you have successfully reached NYC Housing Authority [NYCHA] by calling +1 (212) 306-4845 phone number 0 0 users reported that they have successfully reached NYC Housing Authority [NYCHA] by calling +1 (212) 306-4845 phone number Click down if you have unsuccessfully reached NYC Housing Authority [NYCHA] by calling +1 (212) 306-4845 phone number 0 0 users reported that they have UNsuccessfully reached NYC Housing Authority [NYCHA] by calling +1 (212) 306-4845 phone numberTTY
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NYC Housing Authority [NYCHA] address478 East Fordham Road (1 Fordham Plaza), 2nd Floor, Bronx, New York, 10458, United States
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 21, 2024
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