OliverGrace’s earns a 1.0-star rating from 5 reviews, showing that the majority of customers are dissatisfied with purchases.
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food quality
Coffee was extremely cold, took a long time to get hot but it wasn't fresh . Salad was over dressed and tasted like eating straight salad dressing. Manager notified salad replaced still did not have quality I am used to at Olive Garden.Bread sticks cold and dry. We chose not to order more. And left hungry. We did pay full price and left server a tip. It will be a long time till we eat there again. This was Olive Garden in Columbia mo .
Returned merchandise and never received credit for it
I ordered the Sabrina jumpsuit in late March and it took over 2 months to receive it. I finally received it and it didn't fit and was poor quality, so I had to return it. There was no customer return label in my package so I sent an email to them and they sent me the RMA code and label to use. The merchandise was returned on 5/31/16, they confirmed they received the merchandise via email on 6/17/16 and that I would be escalated for a refund. To date, I have not received the refund and my credit card company, Bank of America has been no help in resolving this and they are making me pay the $144 even though they have all documentation stating it was returned.
Both companies have terrible customer service and it has been a nightmare to deal with them. Never order from Oliver Grace and will be cancelling my credit card with Bank of America too.
I had a nightmare with this company. Tried to charge back via CC company and they wouldn't help. I made a complained on the site of the California Attorney General and I had all of my money back in less than 2 weeks. The Atty Gnr office responded within 3 business days, and Oliver Grace was writing/contacting/offering refund within the following week. Easy resolution - they appeared to have shut down operations, though, so not sure how you would now reach them.
Not receiving the merchandise
My name is charles, and I work for abc. I received an email from one of your customers, tracy radcliffe, who never received her ordered merchandise, which she ordered in july. here is her contact information— 6 dawn place mill valley, ca 94941 and her phone: [protected]. she was charged $194 in july, and never received her items. ms. radcliffe has attempted to contact the company, and has received no response back. at this point, she would like a full refund.
Is OliverGrace Legit?
OliverGrace earns a trustworthiness rating of 63%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for OliverGrace. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
OliverGrace has registered the domain name for olivergrace.com for more than one year, which may indicate stability and longevity.
Olivergrace.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Olivergrace.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Olivergrace.com you are considering visiting, which is associated with OliverGrace, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
OliverGrace website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- OliverGrace protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.
- We conducted a search on social media and found several negative reviews related to OliverGrace. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Liar company!
About three months ago I returned some items and I'm still waiting for my refund. I have ordered some clothing from OliverGrace and because of the bad quality returned everything back and they keep saying they received nothing. What a scam! Contacted the shipping company and they said that OliverGrace received the stuff a long time ago! What is wrong with these people? They try to scam me or what?
False information about shipping
When I made an order I thought they had free shipping and that there will be no problems with returning in case of something was wrong. I made an order and then I noticed that they charged extra money fro shipping! Contacted OliverGrace customer support and heard only excuses. At first they were quite nice, but when I asked my money back they spoke very rudely and told that it was only my fault and that it was nothing about free shipping on their website. Then I went to their Facebook page and left a negative review, but they deleted it. All if my emails are ignored and they refused to help. Never again!
OliverGrace Reviews 0
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Overview of OliverGrace complaint handling
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OliverGrace Contacts
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OliverGrace phone numbers+1 (424) 262-1655+1 (424) 262-1655Click up if you have successfully reached OliverGrace by calling +1 (424) 262-1655 phone number 0 0 users reported that they have successfully reached OliverGrace by calling +1 (424) 262-1655 phone number Click down if you have unsuccessfully reached OliverGrace by calling +1 (424) 262-1655 phone number 0 0 users reported that they have UNsuccessfully reached OliverGrace by calling +1 (424) 262-1655 phone number
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OliverGrace emailssupport@olivergrace.com100%Confidence score: 100%Support
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OliverGrace address2141 Rosecrans Avenue, Suite 1199, El Segundo, California, 90245, United States
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OliverGrace social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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