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Oncor

Oncor review: Field workers

S
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12:48 am EDT
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We had a power outage, and they checked my lines in the night hours, around 2 A.M. to 4:00 A.M.

During the night I kept getting text updates from Oncor and I heard a truck going fast down my road and knew it was Oncor. I am a recent widow. When my daughter came to my house the following day she called and was very upset as someone was very careless driving on my road.

I live in the country, I have clay mud in my field so I have a pretty good road.

My road is asphalt and heavy rock. I have a circle drive. You can see where to drive with headlights. They drove off my road, in the mud making ruts and tracking mud back on my road picking up rocks as they traveled. I received no phone call saying they were coming onto my property. I realize they were checking power and I very much appreciate what they do and the hours they put in. I certainly understand the time they spend on their job as my husband was a 28-year fireman. Please do not think I am not grateful but I have to keep my road up and in good condition and just ask that people respect it. I pray I do not offend anyone. I have more pictures if they need them. Before my husband passed away we spent a lot of time and money on our road.

Thank you for your prompt attention to this matter.

Desired outcome: I would like to hear back from someone as well as have my road repaired. The places they tracked mud, pulled up rock and made ruts.<span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>

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