Universal Utilities’s earns a 1.0-star rating from 4 reviews, showing that the majority of customers are dissatisfied with service.
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Water bill
We are paying for well water you can't even drink there way over priced it should be illegal having to pay for well water there quick to charge you and they send the shut off notice late got charged for 18.000 gallons of water which is no way possible if there was a leak i would have a swimming pool in my yard
Desired outcome: Shouldn't have to pay outrageous fees for well water
Water meter and billing
I have been overcharge for sewage sinces I started using your company. N you then take my meter during the covid 19 n still overcharging me on my bills. There is no way I should owe you 1678.99$ n you charge me 480.00 for a return payment twice that wasn't my doing I am really stress out bye this. You should right everything out on your end gave me a meter n turn water back on free n remove the return payment charges n due away with all the late fees that accurred cause of them n figure out why my sewage part bill is always between 40 to 60$ I know that shouldn't be that high
metering water
Universal utilities are so inconsistent with their billing that it's not funny my sister-in-law lives in the same park she has a different charge than I do and she has more charges has service charge a maintenance charge administrative charge she pays more charges than she does are actually water and sewage bill then my sewage bill is higher than my water bill makes no sense just put the meter in my water line not the parks water line
Is Universal Utilities Legit?
Universal Utilities earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Universal Utilities. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Universalutilities.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Universalutilities.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- The website belonging to Universal Utilities has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Scam, stolen money
I moved into new house and paid to the company Universal Utilities in order to get water. I paid them three payments in amount of $70. When I transferred the last one, I got the email, which stated that I need to pay more or they would kick me out from home. I provided the last payment, but they still argued with me and asked for more money. I wonder if...
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Overview of Universal Utilities complaint handling
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Universal Utilities Contacts
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Universal Utilities phone numbers+1 (800) 788-8287+1 (800) 788-8287Click up if you have successfully reached Universal Utilities by calling +1 (800) 788-8287 phone number 0 0 users reported that they have successfully reached Universal Utilities by calling +1 (800) 788-8287 phone number Click down if you have unsuccessfully reached Universal Utilities by calling +1 (800) 788-8287 phone number 0 0 users reported that they have UNsuccessfully reached Universal Utilities by calling +1 (800) 788-8287 phone numberCustomer Service+1 (810) 233-3113+1 (810) 233-3113Click up if you have successfully reached Universal Utilities by calling +1 (810) 233-3113 phone number 0 0 users reported that they have successfully reached Universal Utilities by calling +1 (810) 233-3113 phone number Click down if you have unsuccessfully reached Universal Utilities by calling +1 (810) 233-3113 phone number 0 0 users reported that they have UNsuccessfully reached Universal Utilities by calling +1 (810) 233-3113 phone numberInternational
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Universal Utilities emailscustomerservice@universalutilities.com100%Confidence score: 100%Supportrates@universalutilities.com75%Confidence score: 75%
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Universal Utilities address5251 Fenton Rd, Flint, Michigan, 48507, United States
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Universal Utilities social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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