CB Automotive Financing and Insurance Opel Automobile Opel Mansour Egypt

Opel Automobile review: Opel Mansour Egypt

Rania Riad of Cairo, EG

Feb 19, 2024 10:46 am EST

Verified customer

Featured review

Dear Sir/Madam,

I am an owner of a 2018 Opel GrandLand in Egypt, millage now is 80KM.

All recommended maintenance schedules were done at Mansour car company, the official authorized dealer in Egypt.

The car started showing the check engine oil sign at 40K, which I took immediately to the dealer. they recommended top-up engine oil with feedback that engine is efficient. The same issue happened several time and they repeated the same action of top-ups with reference to user manual that says same rate of top-up is needed with no risk of engine break down.

repetitively the situation occurred at 60, 70, 80 Km's with pattern between each top-up of 4000 to 2000 Km.

Also, the pattern is that it would happen about 4 K after the maintenance.

Plus I asked them many times to tell me honestly what was exactly the problem . They never answer me back or give any justification for what happened to my car especially that I am using it to drive my kids safely to their school .

This is an extra cost that i bare and risk of losing the full engine value as car is out of warranty.

As an Opel loyal customer, I did follow all the recommendations to maintain my car. I fulfilled my obligations and I ask that Opel would do the same stand behind its name and products. That was the only reason why I bought Opel to start with.

Thanks for your time and help in this urgent matter. I would wait for your response to resolve this issue fairly.

Best Regards,

Rania

Email : [protected]@hotmail.com

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