OurTime.com
Reviews and Complaints

Okay, nice ad on tv... Decided what the heck... Let me check it out... Free! Hold your horses folks, nothing free about this site. Sure you can put your profile on it for free and everything about yourself for free but to obtain even the smallest amount of communication with other members on the site... Get your credit card out and ready. You can get one month at a decent price... But beware... Even though you only agree to one month... They will keep billing you until you actually cancel. The only form of contact you have with this site is through your account settings and if you do the cancellation process in the wrong order you will not be able to go back and cancel e mail notifications from ourtime.com. I was on this site less than an hour and it was horrible because pop-ups interfered with the one contact I started to communicate with. Not only did it time out but before continuing it tried to entice more features for more money... Unbelievable. The worse part... Lol... The chat got smutty in a hurry... Not on my part. The site really looks inviting and pleasant and they really want you to commit to a 6 month run... Oh... Read fine print no refunds... (we shall see about that...) beware... I do appreciate the pervert who informed me about the credit card rape... Guess that explains the bad behavior...
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I have looking into "Our Time" Dating website over a year ago when they advertised (at one point) join free. "Free Trail for Women"
"Find who's looking for you" I put some info on. Reluctant of another dating website. I did download a picture and for over a year they kept sending me email. I just didn't have the time/ didn't feel like joining after they took my information. Made a free trial offer and then wanted to charge me in the end. These "internet free trial offer" They aren't free! I have had them say things like they won't charge me for 30 days on a lot of product and offers only to find out every month on my credit card statement that one business actually charge me (the moment I hung up the phone) 6 different types of creative fees. If I didn't check my statements every month I would be in trouble! I actually had over $500.00 in different fees from different promotions credited back to my credit card from scams over the last 3 months. Some are subtle others just go large. Especially with this company. "OUR TIME.COM" I finally gave in 9/22/13 and decided to pay them on a months trial. $23.99. It wouldn't allow me to purchase this. First it came back that my zip code didn't match. I really wanted to see almost a 100 emails from people they claimed I had accumulated over the year. So I decided to go larger and take another deal for $83.94 for a year.60% off and only $13.99 a month. It now told me that the name and address didn't match and rejected my brand new credit card. Called the credit card company and they told me my credit line was fine. Go back and try again. It came back again that the information didn't match. I tried 2 more times when it came back rejecting other information. The credit card company told me the last call that they saw they tried to put it through although nothing cleared. I just had to call the company back again after I emailed "Our Time" dating website and they tell me my "CVS" code on the back of my card was incorrect. THE NIGHTMARE BEGINS! I am told by the CAPITAL ONE CREDIT CARD that there is no way to check my "CVS" because they don't have that information. The gentlemen Givan from CAPITAL ONE "OVER SEAS" ( #REQ019 employee i.d. number) He now tells me have you made any purchases yesterday. Being that I was up working all night and it is now wee hours in the morning about 1am. 9/23/13. I said, "I attempted to. Although they couldn't go through due to some error with my credit card. He (GIVAN from CAPITAL ONE OVER SEAS) (I never deal with anyone other than "United States Operators" I never give anyone even my name. Due to the fact. If you do that person/ company even overseas is then paid for it . I as an AMERICAN. First of all don't personally want anyone in ANY COUNTRY having my personal information what so ever. I just graciously tell them" I am sorry" "I just don't do business with anyone out of "MY OWN COUNTRY" (THERE ARE A LOT OF AMERICAN'S THAT DON"T REALIZE THEY CAN DO THIS OR ARE TOO LAZY TO WANT OUR JOBS RETURNED TO THE UNITED STATES!) ("IT MAY TAKE A LITTLE BIT MORE TIME, ALTHOUGH WE MADE THIS MESS AND WE NEED TO BE PATIENT AND FIX IT") At this time in the morning. Most businesses DO NOT leave you an option) Givan tells me that there were many purchases on my brand new credit card. I asked
from what business. He tells me, "that is is the business in question, the one I am having problems with my credit card going through actually had charged my credit card" I AM SURPRISED AFTER THE INTERNET CREDIT CARD information kept telling me "That my CREDIT CARD DID NOT GO THROUGH! THAT IT WAS REJECTED FOR INCORRECT INFORMATION." Okay. So they (OUR TIME DATING WEBSITE) did receive payment. So why CAN I NOT get into my account? So I ask (CAPITAL ONE CUSTOMER SERVICE AGENT) Givan "OVER SEAS" ( #REQ019 employee i.d.#) "tell me everything you see". He starts to go on and rambling off all these charges and "I AM IN AW"! I told him to hang on and let me get a piece of paper. It turns out I am charged $45.96 Not one or two times. A TOTAL OF 10 X - Then another $30.98 2 X Totaling a balance of $521.56. WOW! For a company rejecting all my information. They sure have helped themselves for not allowing my credit card to go through. I went in maybe 4-5 times reentering information they claim didn't match to get the internet service. Although never entered it 12 times for sure! I am very upset at this time wanting to contact the company immediately! (CAPITAL ONE CUSTOMER SERVICE AGENT) Givan "OVER SEAS" ( #REQ019 employee i.d.#) " Gives me a contact # [protected]. The only information they show the Credit Card Company. I tell Givan @ Capital One. Please send all of it to the fraud department and tell them what I told you. Of course they don't answer their lines until hours later. I finally get someone through customer service. After emailing them back on the original message to them that I was having problems and there reply it was my CVS number. I was upset and wanted to tell this rep my story and the first thing out of her mouth is if I raise my voice she will hang up and disconnect me. Now it had been hours since I am informed. I got rest and cooled down. I am upset although I am not yelling what so ever. "The sentence coming out of her mouth" was more like something pre trained from a script. Like a telemarketer calling you that has to follow a "sales pitch" script. It was an expectation from "PREVIOUS AND POSSIBLY ALL CUSTOMER SERVICE CALLS?!" She goes on to tell me my CREDIT CARD COMPANY are a bunch of idiots. That if they looked into it all purchased were returned. VERY COCKY! I asked her if I may be transferred to an AMERICAN OPERATOR. She said, " it was not possible" they don't have AMERICAN OPERATORS! The first time I ever heard a company tell me that in all the time I have made purchases off the internet. The last 10- to 15 years. I asked her, "where is your corporate office or can I have their phone number?" She said. That she was from Dallas Texas although she is now over seas and they can't tell me where their corporate company is for security reasons. I have never heard of this in my life. I asked, "how do I send a complaint to your head quarters/corporate office?" She gave me an office address. People Media P.O. Box 12627 Dallas Texas 75225. "I laughed." I have never been given a P.O. box # for a corporate office either! I said goodbye and called CAPITAL ONE to see what was happening. They returned all my money. The operator I spoke with Jolene. Was very helpful. AMERICAN OPERATOR. She said she had another address she found. People Media P.O. Box 25458 Dallas Texas 25458. I told her, "what did they do? Have one P.O. box number shut down?" That is what that sounds like to me. So now they have a new address. They moved! LOL
Some more phone numbers [protected] and [protected] and [protected] and [protected]. Some of these are complaint numbers she told me. There you go! Here is my experience with this company. The first one of many to come if we as AMERICAN'S don't start taking the time to check things out. If we don't ask about AMERICAN OPERATORS OR CORPORATE LOCATIONS. These "OVER SEAS" nightmares have your up most personal information now. What will they use it for? We are already owing everyone and in dept for the rest of the UNITED STATES Definition of EXISTENCE!
WAKE UP AMERICA!
1
a obsolete : reality as opposed to appearance
b : reality as presented in experience
c (1) : the totality of existent things (2) : a particular being
d : sentient or living being : life
2
a : the state or fact of having being especially independently of human consciousness and as contrasted with nonexistence
b : the manner of being that is common to every mode of being
c : being with respect to a limiting condition or under a particular aspect
3
: actual or present occurrence

I’ve got in an online relationship with a man from on OurTime.com and it went so far that he asked if it is possible for him to come to United States and live with me. I said yes and gave him money for moving which he promised to payback. Before that I saw him only on pictures and it was unpleasant surprise when I saw another man on a webcam one day. Straight away I’ve tried to cancel my transaction to this which turned out to be fake moving company but it was impossible. After I’ve tried to threaten them with law enforcement they have disappeared and no one in answering me anymore. Is there a way to track their location and get my money back?