Outback Steakhouse’s earns a 1.1-star rating from 488 reviews, showing that the majority of diners are dissatisfied with their meals.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Server
We ate at your Albany, Ga restaurant last night. Our server was very pleasant taking our order (remembering what we wanted without writing anything down and got it right); we got our meals and NEVER saw our server again…. our drink glasses were empty for over 20 minutes when he stopped by and asked if we needed containers for leftovers. When we commented he...
Read full review of Outback SteakhouseSteak
Ordered delivery from the Mayo location thru Uber. I was so disappointed in my filet that was supposed to be medium rare. It was burnt and dried out. I rarely order from here I did this as a treat and I cannot get over it as the price was $29.49. This was on 4/1/22 @ 5:26 pm. Still have receipt total was $61.98. I believe ticket # 0106 at top then [protected].
Food
On Tuesday 03/22/22 both my husband and I decided to grab something to eat. We wanted a nice steak so we went to Outback Steakhouse in Bluffton SC we waited about 15 minutes which is understandable because of staffing.
Once we got to our table we ordered fried mushrooms which we get everywhere we go that has it. Never have we gotten mushrooms that looked and tasted like it did. They look like it was already cooked and dropped back into the grease to be warmed up. We could tell that it wasn’t fresh because it came out to quick and it was old and gritty.
We waited for our waitress to come back but she was nowhere to be found. The guy that brought out my salad said that he would find her for me. We sent that back and ask to have it removed off of our bill which it was.
Our steak just sat in the back because it came out cold anytime you order a steak you want it hot and fresh that wasn’t the case. I order a bake potato and it looked like it was 2 days old. It was dark brown and hard on the outside and the potato was brown and stuck to the skin in the inside. My husband said it look like it was cook for a while. Overall a really bad experience with the food.
I also ordered a blackberry sangria and it tasted like it was made days ago and the pineapple wasn’t fresh because it was soft and not firm.
Returning to Outback wouldn’t be my first choice and I wouldn’t recommend Outback in Bluffton to anyone i know. Really bad experience
No silverware added with order after calling. Order was incomplete. Called manager and she was rude and denied me my food and silverware and asking.
Muncie Indiana outback outback forgot my silverware but my Civil War 4 times In a row, I work out of town and live in a motel I do not have utensilsI just ordered a $75 dinnerAnd no silverware againPlus half my dinner didn't show up either, Ordered sirloin and spare ribs, No silverware and no Spare ribs,, Sad way to do business
Desired outcome: I would like to be compensated the money spent .
Poor food/worst service ever. I apologize in advance. This is going to be a long message
On March 19 we went to outback to celebrate our son birthday. What started out as a celebration turned into the worst dining experience we have ever had. I have to admit that Outback was not our first choice we had actually went to Pedro's, Texas Roadhouse, Posados Cafe and Beaux Jax, but all of these restaurant were crazy busy. Customers were waiting all...
Read full review of Outback SteakhouseTake out meal, (2) filet mignon steaks
We have previously had wonderful takeout dining experiences. On our anniversary 12/1/2021 we had an excellent takeout dinner. We ordered basically the same meal, minus the dessert.
WE ARE EXTREMELY DISAPPOINTED WITH OUR PURCHASE this evening March 21,2021. Check 161
2 Filet Mignon steaks, steamed vegetables, salad. $ 53.00 meal.
This was by far the worst steak we have had purchased from Outback. I was on time the steaks were dried out and tough. The steamed vegetables were no where near steamed. The website indicated baked potatoes were included with the Filet Mignon, no potatoes were provided. We would have ordered potatoes if we knew they were not included.
Mr and Mrs. Thacker
704 Mayton Court
BelAir, Maryland 21014
[protected]@msn.com
Desired outcome: Full refund, the meal was unacceptable. If this is not an option, please use your professional discretion.
Quality of Steak
Bought a ribeye steak from Outback in Hollywood, Florida. As you can see from the picture below a third of the steak was uneatable fat and gristle. No human being can eat this garbage.
Sustained injury on wet floor
I had dinner with my family yesterday evening at Outback Steakhouse on IKEA Blvd. in Charlotte NC. Around 9:09pm I went to exit the restaurant but fell on a wet floor beside the bar. There were no Wet Floor signs. No one to help me get up besides my companion. The waiter at least apologized and said he’d get the water cleaned up. I struggled to my feet and...
Read full review of Outback Steakhouse"Eat, Ern and Redeem" Account
3/12/22
To: Mr. Jim McVay
President & CEO Outback
Long story short: My girlfriend and myself and other friends eat at the Outback steakhouse in Clairemont Town Square, 4196 Clairemont Mesa Blvd, San Diego, CA., 92117 at least once or twice a month.
Last night when I went there with four friends I asked to apply the credits from my "Eat-Earn-Redeem" account - I was told they expired and thus could not be used - My complaint is about a week ago when I went there with my girlfriend and I gave them my number to use [protected]) they said I had credits to use but what we did instead we used the AARP 10% discount - HOWEVER, the waiter NEVER told me that the credits would expire in a few days, if I knew that of course I would have used the credits from my "Eat-Earn-Redeem" account. Thus I am requesting that you reinstall the credits I had on my account so I can use them on my next meal - again, my complaint is that I should have been advised by the waiter that if I didn't use the credits they would expire.
Hopefully you understand my complaint and grant me my request.
For your information last night we had a party of four at table #25 and the bill shows a time of 6:49 PM in and 7:53 PM out (3/10/22), 0132c, SvrCk:14 - total Gross check without tip was $198.50.
Looking forward to a favorable response,
Alvin Shapiro
4432 Caminito Cuarzo
San Diego, CA., 92117
[protected] (cell)
[protected] (home)
[protected]@aol.com
Reply Reply All Forward
Desired outcome: I am requesting that you reinstall the credits I had on my account so I can use them on my next meal - again, my complaint is that I should have been advised by the waiter that if I didn't use the credits they would expire.
Poor food/worst service
I order take out on February 28 at 5:20 was advised my two dinners, one sirloin steak, chicken loaded baked potato with blue cheese salad. Would be Ready at 5:50 was there at 5:40. I went inside attendant asked name and said park at curbside parking. Wife order the Salmon dinner with a nice sauce, rice and a Caesar salad. Told person on phone Scott would...
Read full review of Outback SteakhouseConsistently poor service
Not sure why you cannot order a single thing anywhere without incompetent employees leaving food/products out or not preparing them as advertised or ordered. OUTBACK Steakhouse is no exception! I order 2 Outbacker Burgers today which come with American Cheese. On my lunch hour so I did the curbside and it was promptly prepared however, when you are missing...
Read full review of Outback SteakhouseDelivery take out meals
Last night (2-14-22) I ordered delivery of a dinner from Outback. One last chance as prior 3 orders in last two months had been screwed up.. ordered Filet mignon, two orders of loaded mashed potatoes, as I always divide dinner for leftovers,. The potatoes which I paid extra for, were not loaded, but plain. The Filet was so chewy I could barely swallow it...
Read full review of Outback SteakhouseLakeland, Fl Outback Steak House
My wife and I went to Outback on 02/11/2022. We put our name on the list at 6:23pm and we told 20 mins. No problem we were seated at 7:05pm. That is no big deal I understand they were busy. Once seated we were greeted by our server Julianna W. She was outstanding by the way. We ordered our drinks and dinner. I ordered my steak Med. Rare however once I...
Read full review of Outback SteakhouseFilet & lobster dinner
My wife and I went to the Moon Twp., PA Outback Steakhouse for our Valentines dinner yesterday, February 14, 2022 because we always had first class service and first class meals there, particularly filet mignon and lobster tail. So yesterday we each ordered that with a mixed drink. The service was first class as expected. My wife's meal was first class, but...
Read full review of Outback SteakhouseLobster Tails
Today is my birthday so I wanted lobster tails from Outback. We ordered curbside and paid for the food. When we got home, some of the items were missing. No sweet potato or requested steak sauce. The worse part was the lobster tails were HORRIBLE! All I could taste was the sand in the lobster tails. You can even see the sand all over the obstetrics tails. It was tasting lobster EVER! This is the worst service I have ever had and I will not be eating at Outback again!
Food in general
My mom and I took my sister to the Outback for lunch yesterday. We had a gift certificate someone had given us so thought we would give it a shot. What a mistake. The blooming onion tasted like it was cooked in oil from a month ago. We ordered two burgers WELL done and my sister ordered the chicken sandwich. Our burgers were not cooked all the way through...
Read full review of Outback Steakhousegift cards
To:[protected]@buyatab.com Details
I am so glad to see that your customers mean so much to you. I have attempted to purchase your gift cards 3 times this year and one-time last year. So far, I have not been able to complete the order for reasons I do not know. I do know that you should not make an offer you will not support. I also know that we eat at our local Outback every week and we will be cutting back. There are other places we can go that do respect their customers and do honor their attempts to purchase .
Frank Wiggins
[protected]@aol.com
[protected]
Desired outcome: sell gift cards
To:outbackgiftcardsupport@buyatab.com Details
I am so glad to see that your customers mean so much to you. I have attempted to purchase your gift cards 3 times this year and one-time last year. So far, I have not been able to complete the order for reasons I do not know. I do know that you should not make an offer you will not support. I also know that we eat at our local Outback every week and we will be cutting back. There are other places we can go that do respect their customers and do honor their attempts to purchase .
Frank Wiggins
deerhuntny@aol.com
[protected]
Steak and cleaning
First our dinner was served to another customer and then the waitress went got it back and brought it to us and all we could think about with COVID-19 when I got mistake it was a t-bone not a porterhouse my wife ordered a steak and said it should not be butterfly but it was butterfly and we seen the person that was to clean tables do a poorly job and take...
Curbside order
Today my family placed a curbside order from the Outback in Cary NC. Our order was supposed to be done around 5:24. I noticed how busy it was when I went to pick up the order. I received a text at 5:22 to say my order was almost ready. I would not have been upset waiting 5, 10 or even 15 minutes. However, 30 minutes is ridiculous. Our order was finally...
Room temperature burgers
I arrived at 6:48 pm and there was a 55 min wait for a table. Bar was almost empty so I ordered 2 burgers to go while my wife and baby waited in the car. We only waited 30 minutes but started eating in the car still parked at Outback. There was no heat (temp) from the burgers or fries. We both woke up that night with stomach aches. Very disappointed, we...
Read full review of Outback SteakhouseOutback Steakhouse Reviews 0
If you represent Outback Steakhouse, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Outback Steakhouse
### How to File a Complaint Against Outback Steakhouse on ComplaintsBoard.com
1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Outback Steakhouse in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Outback Steakhouse. Include key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clear and structured to assist you in filing a complaint effectively against Outback Steakhouse on ComplaintsBoard.com.
Overview of Outback Steakhouse complaint handling
-
Outback Steakhouse Contacts
-
Outback Steakhouse phone numbers+1 (877) 859-4734+1 (877) 859-4734Click up if you have successfully reached Outback Steakhouse by calling +1 (877) 859-4734 phone number 0 0 users reported that they have successfully reached Outback Steakhouse by calling +1 (877) 859-4734 phone number Click down if you have unsuccessfully reached Outback Steakhouse by calling +1 (877) 859-4734 phone number 0 0 users reported that they have UNsuccessfully reached Outback Steakhouse by calling +1 (877) 859-4734 phone numberCustomer Service+1 (888) 731-2610+1 (888) 731-2610Click up if you have successfully reached Outback Steakhouse by calling +1 (888) 731-2610 phone number 0 0 users reported that they have successfully reached Outback Steakhouse by calling +1 (888) 731-2610 phone number Click down if you have unsuccessfully reached Outback Steakhouse by calling +1 (888) 731-2610 phone number 0 0 users reported that they have UNsuccessfully reached Outback Steakhouse by calling +1 (888) 731-2610 phone numberCards
-
Outback Steakhouse emailsnews@outback.com100%Confidence score: 100%Support
-
Outback Steakhouse address2202 N West Shore Blvd, Tampa, Florida, 33607, United States
-
Outback Steakhouse social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 15, 2024
Most discussed Outback Steakhouse complaints
$62 for an inedible disgusting mealRecent comments about Outback Steakhouse company
$62 for an inedible disgusting meal
Margaritaville Enterprises
12 reviews
The Great American Bagel
4 reviews
Offerdahl's Off-The-Grill
1 review
Max & Erma’s
2 reviews
Braum's
103 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!