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Outback Steakhouse
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1.1 488 Complaints
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Outback Steakhouse Complaints 488

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A
12:50 am EDT

Outback Steakhouse Product, service, everything

Service was horrible, food was terrible, management was not helpful! Ended up a giant waste of time. Left hungry and pissed off. Will NOT be returning! Worst experience ever! All they wanted to do was argue!

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B
12:47 pm EDT
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05/17/2021 at 5pm eastern time. MY husband and I decided to sit at the bar to eat at the southern blvd location in RPB, FLA, it was very empty everywhere inside and we wanted fast service. My husband went to the bathroom and I sat down at the bar. No bartender around so a waitress name Jessica came up to me wearing a mask and asked if she could get me a...

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3:09 pm EDT
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On Saturday 5/15/2021 My wife and I went to the Sebring, Florida Outback Steakhouse and after a 5 minute wait we were seated. we had menu's and flatware provided by the front door staff. This was at 4:50pm. We sat and talked and at 5:15pm, my wife watched one of the waitresses sit down and start eating and at this point no one had even taken our drink...

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P
3:41 pm EDT
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After being seated for 30+minutes a waitress finally took our drink order. Then waited 20 minutes for her to bring them back. After a hour wait we were served burnt food! Never once were we offered refills on our drinks. 24.00 for a burnt steak? Give me a break! Even my child's dinner was burnt. How many children like burnt food? Bye bye Outback!

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D
10:19 am EDT

Outback Steakhouse food cold/burnt when set on table...pricing way too high for what we got

We arrived early (around 11:20am) to beat the crowds. Our food seemed to take a long time to prepare even though the restaurant was only about 60% capacity.
When the food arrived (1 grilled shrimp, 2 coconut shrimp) they were dead cold. The baked potatoes we ordered were like rocks (under baked). and 1 sour cream for two potatoes and we had to use the butter from the bread plate for the 2nd potato.
One plate of shrimp was burnt. Pic attached!
The walls were filthy dirty as the pic attached will show. The pic doesn't do justice to just how dirty/greasy the walls were, but enlarge it to see some of the filth.
The shrimp figured out to be about $2-3.00 ea...that crazy pricing if you want to stay in business! This price should have at least included a side!

Desired outcome: GO FIGURE!!!

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B
9:51 am EDT
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We went to dinner at Outback Steak House on 5/5/21 at 3585 Atlanta Hwy. Athens, Ga 30606. Three adults. The service by a young man was excellant. The food and manager were very poor. Two steaks and a chicken dinner were ordered. The chicken dinner was so overcooked you could not cut it. It looked like a wrinkled hockey puck. The two steak dinners were raw...

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N
9:38 pm EDT
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Hello I'm writing a complaint for today 5-9-2021. My name is Nicholas Jones and I purchased 3 dinners and a desert. To make a long story short; 1.) They forgot my girlfriends steak, 2.) They forgot my baked potato, and 3.) My burger was not well done as I requested. It was pink in the middle so; I ended up eating around it and throwing away half of the...

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9:34 pm EDT
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After working a 12 hour shift at the ER (Nurse) my husband surprised me with a early late night Mother's Day dinner. I'm sitting here in the restaurant at 9:16 pm writing this because I'm so livid. First out waiter brought us one round of waters the whole entire 1:46 mins we were here. I ordered a mango margarita frozen and the bartender came to my table...

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T
11:27 am EDT

Outback Steakhouse ribeye steak take out service

we have two steak dinners to go. After arriving home.I called a couple hours later.i do not eat at 5:oo!My ribeye steak was half grizzly and fat.I have saved the pcs to bring into the next day.The manager Bella said i did need to.Bella(manager) would email me with a BAR CODE. did not receive .Called the next two days nothing.Well that was my first time at any Outback Resturant.and last time

Desired outcome: where is my bar code to replace the meal

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6:06 pm EDT
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Outback Steakhouse Filet minion

I ordered a purchase through doordash " Victoria's filet mignon" mostly because we have ordered this meal multiple times and it's the perfect steak for us, as we don't like a ny fat or cartilage in our meats ..the entire Steak was inedible which is really upsetting since one of us didn't get to eat due to the amount of fat and cartilage throughout... the reason we choose THE OUTBACK is because the filet always comes perfect and beautiful with hardly any fat.(my husband is a very fussy eater when it comes to meat and presentation and unfortunately could not eat his meal.) the fries were dry and had little cheese as well, but our expectations are lower when it comes to temperature and presentation sometimes through doordash as it was an hour delivery so it is okay however, the meat is unexcusable and extremely disappointing. THIS IS A STEAKHOUSE!
Sunday April 18th 2021. APPROX 4:30 PM THROUGH DOORDASH
OUTBACK FA RIVER AVE SEEKONK MASS
I TOOK A SCREENSHOT OF THE RECEIPT
I DON'T SEE A PLACE WHERE I CAN ATTACH IT
AND IT DIDN'T HAVE AN ORDER NUMBER
CONTACT INFO IS :
PHONE [protected]
EMAIL [protected]@GMAIL.COM

Desired outcome: Refund, apology, diligence with the quality in the filets/steaks your serve

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R
11:14 pm EDT
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Been there around 7pm today, after the registration the staff said the waiting is around 30 mins., been waiting for 45mins then I come and check my waiting time the lady said 7mins more then I comeback again after 12mins they said the table is not ready and they offer me the bar table, how suck? Why need to be wait for too long and there is no assurance...

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C
7:37 pm EDT
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I spent upwards of $52 for a meal for two and did not any condiments for my baked potato (orders with everything) and not a single cup of blooming sauce for the blooming onion in my order. I am upset that this was not caught during the QA of my bag before it was dropped off to my car. I need to re-evaluate if Outback should be on my to go rotation. Simple mistakes definitely impact the overall enjoyment of our meal. Chris Stark

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B
9:34 am EDT
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Outback Steakhouse 308 Bristol West Blvd Bristol, TN. 37620. We stopped going to this location because of this same problem a few years ago. You cannot get your food & get out in a timely manner. We were at this same location a week earlier & received excellent service! We arrived at the Outback at approximately 12:20. The wait was about 20 min. We were...

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1:41 pm EDT
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On 3/27/21, at 6:39pm, I ordered salmon, veggies, rice and a house salad and my cousin ordered a steak and potato at 6:42pm, on separate charges, but to be picked up at the same time (between 7:35 -7:38). We told them we had a black Honda Del Sol. Arriving at 7:25, we parked directly in front of the pickup door and waited OVER 1 hour with no food. Over 10...

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9:27 pm EDT
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On March 26, 2021, Friday I ordered dinner from Outback Steakhouse via phone. We set up the order to be picked up curbside. Due to the pandemic my family and I have picked up food from various restaurants and I was really disappointed in this visit. We were on our way home, actually almost home, and we received a phone call from Outback and was told they...

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B
2:06 pm EDT
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While visiting Outback in West Monroe, LA I witnessed some extremely unprofessionalism by the manager; Miasha on March 19, 2021. A young man was getting his pick up order and it was not prepared correctly twice so then after the second time he just asked for a refund. He told her that he did not want the food because it was done incorrectly twice. The...

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1:09 am EDT
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March 19, 2021 at approximately 10:00pm I was waiting in my vehicle at the Outback West Monroe, LA location when I witnessed a staff member who was possibly the manager being extremely rude and unprofessional towards a male customer. The customer attempted to explain his order was not correct when the Outback staff member completely disregarded his concern...

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8:09 pm EST
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My family went to Outback Steakhouse in Westlake #3635 Ohio on March 13, 2021. We set reservations for 5pm. We were seated as soon as we got in. Waitress, Samantha G. was wonderful. We were celebrating our 26th wedding anniversary. Party of 11. Our food, which we didn't get until 7pm (and we ordered at 545pm) was cold. The porterhouse steaks were not The...

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M
11:05 am EST

Outback Steakhouse Issue with food

Traveling for business - Group of five (5) associates ate at Outback Steakhouse #2037, 2835 NE 8th St. Homestead, FL on 02/27/21. I ordered the Outback salad with grilled chicken and water to drink. The salad was described on the menu as having mixed greens and grilled chicken, among other typical ingredients. My meal, tax, and tip came to $20.27. I happily pay that for a good salad fitting your menu description, but this salad was all one type of (iceberg) lettuce, of poor quality, had no mixed greens, and minimal chicken.
Respectfully, and honestly, I would say that the typical fast food salad with grilled chicken is a better salad than I received, and at a fraction of the cost.

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K
12:19 pm EST
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Our dinner started off waiting 45 minutes beyond my "call ahead seating" time for a table. Then they sat us at a table for 7 because they thought that was how many were in our party, even though I corrected them twice. The table had food on it and stuck to it. When I told someone, who I found out later was the manager, our table wasn't clean; she came over...

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About Outback Steakhouse

Screenshot Outback Steakhouse
Outback Steakhouse is an Australian-themed American dining chain known for its steak offerings. They serve a variety of beef cuts, grilled chicken, ribs, seafood, and pasta. The menu also includes appetizers, salads, and desserts. They offer dine-in, takeout, and delivery services. The ambiance reflects an Australian Outback motif.
How to file a complaint about Outback Steakhouse?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Outback Steakhouse in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Outback Steakhouse. Include key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

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- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

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Overview of Outback Steakhouse complaint handling

Outback Steakhouse reviews first appeared on Complaints Board on Feb 2, 2009. The latest review Dine in. was posted on Jul 15, 2024. The latest complaint Waitress and food was resolved on Jan 09, 2023. Outback Steakhouse has an average consumer rating of 1 stars from 488 reviews. Outback Steakhouse has resolved 11 complaints.
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  1. Outback Steakhouse Contacts

  2. Outback Steakhouse phone numbers
    +1 (877) 859-4734
    +1 (877) 859-4734
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    Customer Service
    +1 (888) 731-2610
    +1 (888) 731-2610
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  3. Outback Steakhouse emails
  4. Outback Steakhouse address
    2202 N West Shore Blvd, Tampa, Florida, 33607, United States
  5. Outback Steakhouse social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 15, 2024
Outback Steakhouse Category
Outback Steakhouse is ranked 16 among 218 companies in the Restaurants and Dining category

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