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Parcel Monkey

Parcel Monkey review: delivery of items 45

C
Author of the review
1:28 pm EDT
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Please read this and be aware to all internet sellers/distributers

Do not use this company I am a small business and decided to use them for 3 days, after posting 25+ items a third were delivered to the wrong addresses!, if no-one was in the parcels were thrown over the fence or left on the drive.
There is no contact phone number, they responded to my emails at first and after realising the amount of problems, no further contact was made.
Finally all tracking information has been erased!
I am now in the process of takin legal action.

Please be warned

45 comments
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Ricardo Figueiredo
US
Sep 17, 2018 1:52 pm EDT

Forgot to say the post code is for the Parcelmonkey depot SO53 3TG.

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Franklin F
US
Aug 22, 2022 5:11 am EDT

Shipped package 6/4/22, UPS rerouted to the parcel monkey "partner" facility in New York and it has been stuck there since 6/15/22. Made 9 attempts to resolve with their online customer service, but no resolution. It has been six weeks and counting.

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dbloomsday
US
Oct 23, 2022 10:00 am EDT

This company lost FIVE out of 7 packages we shipped with them. The first one was a success, so we figured it was safe to send the other six... WRONG. Never use them.

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kevin Campey
North Shields, GB
Dec 31, 2022 11:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

i attempted to send a parcel to my daughter in law, i declared that this parcel had perfume in it, the parcel was returned to me but , i still waiting for my refund

i have contacted Parcelforce, and their CEO regarding this issue, but no reply

what government authority governs this entity?

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Sharon Nalka
US
Jun 03, 2023 4:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have not received my parcel now, for over 3.5 months. Please help me get my parcel at the earliest. My Tracking ID: H03E8A0000179447. Name: Sharon Nalka. The order booking date was 15.02.2023, and still there is no update on it.

  1. Parcel Monkey Contacts

  2. Parcel Monkey emails
  3. Parcel Monkey address
    1 Tollgate, Eastleigh, Southampton, SO533TG, United Kingdom
  4. Parcel Monkey social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024