Please read this and be aware to all internet sellers/distributers
Do not use this company I am a small business and decided to use them for 3 days, after posting 25+ items a third were delivered to the wrong addresses!, if no-one was in the parcels were thrown over the fence or left on the drive.
There is no contact phone number, they responded to my emails at first and after realising the amount of problems, no further contact was made.
Finally all tracking information has been erased!
I am now in the process of takin legal action.
Please be warned
Forgot to say the post code is for the Parcelmonkey depot SO53 3TG.
Shipped package 6/4/22, UPS rerouted to the parcel monkey "partner" facility in New York and it has been stuck there since 6/15/22. Made 9 attempts to resolve with their online customer service, but no resolution. It has been six weeks and counting.
This company lost FIVE out of 7 packages we shipped with them. The first one was a success, so we figured it was safe to send the other six... WRONG. Never use them.
i attempted to send a parcel to my daughter in law, i declared that this parcel had perfume in it, the parcel was returned to me but , i still waiting for my refund
i have contacted Parcelforce, and their CEO regarding this issue, but no reply
what government authority governs this entity?
I have not received my parcel now, for over 3.5 months. Please help me get my parcel at the earliest. My Tracking ID: H03E8A0000179447. Name: Sharon Nalka. The order booking date was 15.02.2023, and still there is no update on it.