Parr 3 Automotive’s earns a 3.0-star rating from 4 reviews, showing that the majority of customers are somewhat satisfied with their services.
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Front end alignment
Don't ever go here for an alignment if you want a straight deal. I took my truck in the other day for a front end alignment (2 wheels) and they charged me for a 4 wheel alignment. When questioned they claim that all alignments are the same, which is complete BS. There is no way to adjust the rear end on a solid axle truck, and therefore no reason to charge the same as a 4 wheel alignment. I do all of my own maintenance and only defer to shops for specialty services like alignments, but these guys will not receive any more of my business.
Oil change
I brought my cars in for an oil change twice. I paid approximately $45 each time, but they never actually changed the oil! My dad is a mechanic and he knows cars. He happened to work on my car shortly after I had the oil changed and asked me how long ago I changed he oil. When I told him that it was just a few weeks ago he told me that couldn't have been right, because the oil was black and smelled like oil that had been around more than 7K miles...So basically they were just taking my money, but did not do any work! Which would have costed me thousands of dollars in repair have I not found out that my oil hasn't been changed in a while...I will NEVER take any of my cars there.
Fraud
From the Christian based business advertising I thought I could send my wife here and not worry about her being taken advantage of, but that was definitely not the case. I had her take the car in for a front brake job due to the vibration in the front end, nothing was said about the rear brakes so the rear wheels should not have been removed, however, they told my wife that the front brakes were ok and she needed rear brakes. So her not knowing any better told them ok, and we got ripped off for a 150 dollar brake job that we didn't need and nothing was done to fix the problem we brought the car in for in the first place. So they agreed to turn the front rotors and do the front end alignment that it needed and "treat me right" on the bill for the mess up.The next day when I went to pick up the car I was shocked to see a seventy dollar charge just to turn the rotors, they also admitted that most places charge thirty dollars for this but they normaly charged ninety so seventy was a good deal. I then questioned was that for the alignment as well and the owner said no I didn't know he did an alignment so you owe me seventy more dollars on top of that. Since the alignment wasn't on the bill I am sure that the alignment was not done so I was forced to pay for a service I didn't get. Being taken advantage of in such a way is inexcuseable, being ripped off and treated in such a poor manner just isn't right. I would not advise patronizing this business!
The complaint has been investigated and resolved to the customer's satisfaction.
This is a First Class operation. These guys have been in business at other locations for many years. Shane has no reason to take advantage of any customer. The business that they perform proves this. I highly recommend their operation for any automotive needs. I do much of my work and fully trust their opinion of what may need to be performed on a car. They always give you the option of whether to have a problem repaired or not.
Is Parr 3 Automotive Legit?
Parr 3 Automotive earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Parr 3 Automotive. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Parr3automotive.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Parr3automotive.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Parr 3 Automotive.
However ComplaintsBoard has detected that:
- Parr 3 Automotive protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Parr 3 Automotive has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Fraudulance
I thought I could send my wife in and not worry about her being taken advantage of here but that was definitely not the case. I had her take her car in for a front brake job but instead they talked her in to a rear one so the problem with the front end vibrating did not get fixed until they did an alignment, turn the front rotors, and tried to get me to buy tires there but I would not. So what should have been about a hundred dollar brake job wound up costing me 320 dollars. Beware, I will never patronize this place again.
The complaint has been investigated and resolved to the customer's satisfaction.
I had a similar situation as the johnsons but to a greater degree:
Parr 3 Review
BUYER PLEASE BEWARE!
I AM LOCAL AND MY NAME IS ON THIS REVIEW AND IT'S JUST WHAT HAPPENED
They get a 2 star only because they actually did the work that they over charged for and misled me into having done.
I'm new to the area so when one of my work trucks broke down I called and spoke to Norman to feel them out and he assured me that he would be honest all along the way. Norman told me my truck needed a tune up for $300ish and I would be back up and running. I thought that sounded great and was less than expected so I decided to have the belts and hoses changed while it was in the shop. (It's an older truck) I also asked them to see if there was anything else that may need repair. Again, at this point i'm thinking all I have spent is $300 for a tune up. Norman called back the next day and said that we also needed front brakes and that the starter seemed a little bit week and it could go at any moment and that the total would be $1300 for everything. That seemed like a fair price and safety is important for my employees so I told him to go ahead. When my don went to pick up the truck our bill was almost $2000. When I asked how it went from $1300-$2000 Norman told me that he had informed me that we were already at $1300 before the brakes and the starter. Do the math people $300 for a tuneup plus belts and hoses does that sound like $1300? Bottom line is they totally misinformed and misled and Norman is a liar and I told him so on the phone so I don't feel bad at all writing it in this review. Lesson learned because I guess I should've got it in writing but because of our conversation where he assured me that he would treat us the way he would want to be treated I felt like I could trust him.
BUYER BEWARE!
Tune up, belts and hoses, front brakes and a starter $1960? C'mon Parr 3
They did actually do a few more things than this but they never approved it. What would they have done if I hadn't had the $2000. JUST BEWARE PEOPLE BEWARE!
Parr 3 Automotive Reviews 0
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Overview of Parr 3 Automotive complaint handling
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Parr 3 Automotive Contacts
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Parr 3 Automotive phone numbers+1 (864) 599-5900+1 (864) 599-5900Click up if you have successfully reached Parr 3 Automotive by calling +1 (864) 599-5900 phone number 0 0 users reported that they have successfully reached Parr 3 Automotive by calling +1 (864) 599-5900 phone number Click down if you have unsuccessfully reached Parr 3 Automotive by calling +1 (864) 599-5900 phone number 0 0 users reported that they have UNsuccessfully reached Parr 3 Automotive by calling +1 (864) 599-5900 phone number
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Parr 3 Automotive emailsparr3@parr3.com100%Confidence score: 100%Support
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Parr 3 Automotive address1930 Boiling Springs Rd., Boiling Springs, South Carolina, 29316, United States
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Parr 3 Automotive social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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