Menu
For Business Write a review File a complaint
Passport Customer Service Phone, Email, Contacts

Passport
Reviews and Complaints

Learn how the rating is calculated

2.6 45 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Passport Complaints 45

ComplaintsBoard
M
7:11 am EDT

Passport non-issue of passport

sir,
It is to inform you that I ( Milap Chand Arya ) have applied for an passport at Lucknow office on 17th November ' 2007. as per the details available on the Passport office web site (Passport.nic.in/ ), that the police report is not received from the police department till date .
You are therefore requested tolook into the matter personally and take the necessary action to get me issued the passport as early as possible.
Thanking You.

E-Mail Id: milap.[protected]@gmail.com
Phone no. [protected], [protected]
File ref.no.:-LKOG00076007

Date :09/04/2008 Your's faithfully
( Milap Chand Arya )
187/23-A, Ambika Vihar, Ashiana, Sector-J
Lucknow-226012

Read full review of Passport and 1 comment
Hide full review
1 comment
Add a comment
S
S
Shanti Dahal
Aug 25, 2007 12:00 am EDT

I had applied for my passport through regional passport office gaziabad on 31st march 2006, till date I have not recived the passport, just because I dint oil the palms of the people designated to come for address verification.

I want to know that when I have paid the required fee of Rs 1000/- in the passport office alongwith the required documents and also fulfilled all the neccessary conditions for the same, why am I required to pay any additional fees to the passport and police personnel coming for address verificaion?

Is it that they are not paid by the government to do their jobs? Or they are living in miserable conditions that to earn their bread butter they are solely dependent on their black income?

If the fees which they claim we have to pay , really has to be paid then why is is not mentioned on the passport form or any of the passport websites? How correct are they and our rules and regulations that on paying a fees of merely 200 - 300 bucks they are can show the residents status as "staying in the house for last 5 yrs", even if the resident is staying in that house only for 6 mths or less than a year.

Contray to this , if the applicant is not paying them the "extra fees" , even if he is staying in a particular location for 1 year or more, his status is shown as negative.

And all these things are happeing under the nose of our dear government. When the whole system is corrupted where will the common man go for his grieveince redressal?

I want to know that who is the right person to complain to in this regard?

regards
shanti dahal

ComplaintsBoard
B
11:58 pm EST

Passport status of passport

Passport file ref. no. z929527. date of application 19.09.2007

I have applied for my son's passport on 19 sept 2007. later on I recieved a letter from passport office jaipur stating that I should furnish an affidavit to obtain separate passport for my minor. I have submitted the said affidavit on 25.01.2008 but the status on the jaipur passport office web site the status is same i.e. furnish an affidavit... since feb 7 I am constantly trying to contact over phone also but no body his repplying. I have also written a mail to rpo but no response so far. the status on web site were last updated on 07.02.2008. please suggest what to do

Read full review of Passport and 14 comments
Update by BASANT
Feb 18, 2008 12:00 am EST

The file reference no is wrong

Hide full review
14 comments
Add a comment
A
A
adusumalli.krishna
IN
May 26, 2011 11:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

hi sir/madam,

I am " krishna rao" and i applied passport in Dec 29th, 2010. police verification is also completed but i didnt get my passport yet..

When i checked the passport enquiry status it showing from past 3 months as "it is regret that due to unavoidence circumstances the despatch of passport has been delayed and will now be despatched in a week's time"

please help me out...

you can reach me at my email id : adusumallikrishnarao@gmail.com

N
N
Narender Rathore
IN
Jun 03, 2016 8:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sir my file no. is A01322610 .Named Narender Singh Rathore .I had sent my Passport Application on 29-03-2010. Till date there is no Passport from Passport Office. Even after 5 months I have not received my passport. I have called them up, the passport officer wont take the call. I found my status blank when I check it.I am shocked that they promise passport in 30 days and its going to be a half year and there is no news. I need it very urgently. What I should do?

G
G
geeta sharma
IN
Aug 08, 2011 9:08 am EDT

i had applied for my new passport on 2nd of may and had submitted my papers which were duly accepted. sometime in june, i believe people came to my house for verification.without informing or calling. as i travel a lot, i missed them. then i say the passport status to find out that since i was out of station, my verification is still pending. i was asked to submit 3 photographs alongwith some form for reveration . now i dont know when are they suppose to come and is there a rule that before coming, these guys should be calling or informing me that they are coming for verification so that i can plan my travelling.

for the last 4 weeks, i have not travelling with the fear that they may come on any weekend. i really dont know how to handle this as i have to travel ub the comin 2 weeks. pls do let me know when do i expect police people to come to my house for revetification.

i am not available from 12th to 15th of august and again from 20th to 22nd of august. all weekdays i am in office and am not available at home.

pls help me to get my passport status.

regards/geeta sharma-[protected]

K
K
khan siraj
IN
Oct 30, 2011 2:12 pm EDT

My passport is deley

R
R
registration
IN
Sep 11, 2009 11:15 am EDT

i uma devi aged 45yrs applied for regular passport in hyderabad on 15-06-09 and police verification has been done on 20-07-09 regarding the passport status i got a information on online i.e.., passport has been dispatched by 31-07-09.its almost 12days upto now we had not got any passport how much more time it takes to get my passport my ref no.HYD H005485 09 please send me details about my passport

P
P
prashasti maheshwari
IN
Jul 16, 2013 3:06 am EDT

Madhav maheshwari's passport application no.Z165395 11 & Nipun Maheshwari's application no. is Z165393 11 were applied on 31-12-11.Passports are not received yet. Please provide us information of the same.

P
P
prashasti maheshwari
IN
Jul 16, 2013 2:36 am EDT

prashasti maheshwari's application no. is z165394 11 was applied on 31-12-11 .passport not received yet . please provide us information

J
J
jafarkhan
IN
Jun 28, 2013 5:29 am EDT

respected sir i rukhsana date of birth 05.02.1988 was applied the passport on 15.05.20012.the accknowledgement was attahed with this mai sir pincord no 282001.was cheked online for the status the status was follws file reference no .gzbz002262 please look in to this matter and sir please issue my passport as possile / thanking you sir

S
S
SK. Salma Sultana
IN
Sep 12, 2012 10:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Respected Sir,

I, SK. Salma Sultana Date of Birth 25.08.1990, was applied the passport on 29.02.2012. The accknowledgement was attached with this mail. Police verification was completed on 03.08.2012. I was checked in online for the status. The status was as follows "
File Reference Number (HYD-Z503508-12) is either wrong or Information NOT available".

The status files also attached with this mail.

I was visited the Hyderabad Office 2 times regarding this issue they said that "This was not registered with us" and also I was spoke to custmer care cell but there is no response.

But till date we don't have received any information.

Please look in to this matter and please issue my passport as soon as possible.

Thanking you sir,

with kind regards

SK. Salma Sultana

D
D
deepak kumar sharma
IN
Aug 17, 2010 2:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear sir,

Appliaction no. jpr-a015478 dated 15/04/2010

I submit my application on dated 15/04/2010, but I didn't get my passport

As per your departmental requirement I also submit 2 time ppf for present address & permanent address. on dated 26/07/10

Passport not received due to premanet address verification : (as per passport office, jaipur)

My permanent address is :

D 12/9 nichibhrampuri bansphatak varanasi

Under thana : dasaswamedh police chowki

Note : but it is my birth place and at present no connection from this place.

My present address is :

"roop villa" 113, mangal vihar gopalpura bypass
Jaipur-302018

Under thana : mansarovar

And it is my present address.

Encl : all address proof & rajasthan police verification report

Thanks

Deepak kumar sharma
[protected]

ComplaintsBoard
A
12:00 am EST

Passport place of issue name overwritten

Dear Sir/Madam,

The place of issue field in the passport has been overwritten by the Passport authority.
Due to which, the German consulate has rejected the visa application.
And my flight is for 25th of this month.

So what steps should I follow to quickly sort out this issue.

Please note :My passport was issue from Patna Bihar in 1999, at that time the our current residence state Jharkhand was not formed.
Where should I lodged the complain? (Patna or Ranchi)?

Your kind assistance/suggestion in this respect is highly appreciated.

Regrads,
Alok

Read full review of Passport and 1 comment
Hide full review
1 comment
Add a comment
N
N
Nirav
Aug 05, 2008 2:58 am EDT

I've got my Passport in Year 2001 with having overwritting on my Date of Birth. That time when inquired with Passport Authority, According to them i will not get any trouble in future but now my travel agency says that it is 100% Chance to reject VISA due to overwritting in passport. Please help me to get the same problem resolved as same overwritting done by Passport Authority only not by me due to which i don't want to suffure...

ComplaintsBoard
A
12:00 am EDT

Passport problems in finding the status of the applications for passport

i am having problem in finding up the status of the following applicants for the passport
1- riddhi kankaria file reference no. is z2891765
2- siddhi kankaria file reference no. is z2891762
3- prssidhi kankaria file reference no. is z2891764
4- rishab bogadia file reference no. is z2891763

so please reply me up the status of the following applicants as it is very urgent.

Read full review of Passport
Hide full review
ComplaintsBoard
W
12:00 am EDT

Passport Passport not received

I just don't get it! I mailed my son's passport application off over 12 weeks ago, plenty of time to receive the thing and now it's ONE week before he is supposed to fly with his class to Japan, and we cannot get through to these people. We have to have the passport and no one seems to be able to help us. My son has dreamed of this trip for over one year, and now there is nothing but stress and frustration. My wife is having a nervous breakdown and I'm at my wit's end. How can this take so long? This is inexcusable and totally unacceptable! Every time I call, that automated number hangs up due to the volume. Can someone help me please?

Read full review of Passport and 6 comments
Hide full review
6 comments
Add a comment
S
S
suvarchala
IN
Aug 05, 2011 2:03 pm EDT

This is Suvarchala devi. i have applied for fresh passport on 11/08/2010.police verification also done.but i didnt get any updates .
online status its showing the details "Application has been transferred to policy section, Please See the PRO ", form last 8 the it showing same. 4 months back again i submitted all the detalis which they asked me but there is no progress and so many times i am asking them let me know any details form my side.
The passport office is providing worst services I have ever seen.
Even after applying for passport we are not sure of what the status of passport is. The status does not get updated even after months.
They will give the contact numbers and not even a single day we are unable to answered by them.

File no:z509856
Name :suvarchala devi.
email id:suvarchaladevi31@gmail.com

S
S
shiha
IN
Jul 12, 2011 1:41 pm EDT

my name is shikha sharma... date of birth 17.07.1989

i had applied for passport in the month of FEb 2011
in the month of june 2011 i had received a status polce verification is cleared now it will dispatched by 27.06.2011

but now it had a stauts
It is been regreted that passport has been delayed due to anavoidable conditions and will be dispatched within 1 week of time.

still nothing happen.

please help me what i do

file refrenece no----------------- JPR w070460

I
I
irina tedrick
Jun 06, 2007 7:52 pm EDT

Good news after all! My children's passports were Fedex-ed today , so we still are going to make atrip! Let's see now. I honestly already started making other plans. GOOD LUCK TO ALL!

I
I
irina tedrick
Jun 05, 2007 7:21 pm EDT

I spent $4,000 on non refundable tickets to Europe. The departure date is June 11. After many calls and "we sent an e-mail on behalf of your children" I have resigned to the fact that we will not get the passports in time. It took a lot of of effort to earn the money for the trip, not ot mention that I haven't seen my family in Europe, in two years. These kind of things are foreseeable and thus preventable...

For some reason, I believe, if I don't pay taxes on time "somebody" will make sure I get reminded and make it happen. I am devastated, my children and family members are all very disappointed.

As a hardworking military wife, full time mother and High school teacher the least I expected from the Passport services is to be treated with honesty and respect. Instead, all I got was lame excuses and half promises without the real deliverance.

I wonder if I left my students hanging without grades at the end of the school year for how long would I draw the pay check...

G
G
Glenda Leary
Jun 05, 2007 2:59 pm EDT

We had a family vacation planned for our 3 children, their spouses and our 5 grandchildren. We were/are celebrating our 45 wedding anniversary and we were really looking forward to this trip together. My daughter and her family did not receive their passports in time for us to all go on the trip, which was a real bummer! I am so angry. We spent $32,000 for a family vacation to Turks & Caicos and all 3 of my children applied for their passports the first of March for a June 7 trip! They were all assured that it would only take 10-12 weeks to receive them.
The other 2 children and spouses got theirs 2 days before the trip.

J
J
James Osborne
May 31, 2007 4:30 am EDT

I'm in the same boat as you. My girlfriend and I applied for our passports to travel to Japan the first week of March. We are supposed to leave on June 10, but have not gotten our passports yet. I got in touch with the office today (had to call at 6AM) and they told us they would FedEX it, but it is not a for sure deal that we will have them before we leave!

I've paid over $4000 so far for this trip.

Passport Reviews 0

Looks like Passport has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Passport, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Passport complaint handling

Passport reviews first appeared on Complaints Board on May 11, 2007. The latest review not received after nearly 5 months was posted on Jul 19, 2015. The latest complaint one pakistani taken my passport and 10000sr was resolved on Jan 22, 2014. Passport has an average consumer rating of 3 stars from 45 reviews. Passport has resolved 18 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Passport Contacts

  2. Our moderators are in the process of gathering information about this company 🔎

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.