PDA Plaza
Reviews and Complaints

First off, I wanna say that I don't usually do these reviews. But I can't stay quiet about my experience with PDA Plaza. You might have seen their website and thought, "wow these prices are great, I can save some serious dough!" But hold up, don't be fooled by the cheap prices. I made the mistake of trying to save some cash and I regret it. You'll end up dealing with a shady company and a whole lot of stress.

I've seen some good reviews about them which made me think they might actually be a good company. But after my experience, I'm skeptical of those reviews. If you're considering buying from them, please don't. Spend a little more money and go to a reliable company. The money you save isn't worth the headache and aggravation.

And if you're still thinking of proceeding with PDA Plaza, please, please, don't use email or interac money transfer to make your purchase. They might offer a 3% discount for these methods, but trust me, it's not worth it. If you're going to buy anything from them, use Paypal to protect yourself.

PDA Plaza is a seriously shady company. I've reached out to them multiple times with no clear answers or solutions. Their customer service is not only unhelpful, but they make vague promises that they can't keep. They've told me that they'll refund my money in small amounts over 4-5 days, because they have daily transfer limits. And let me tell you, if I got paid for all the time I've spent emailing and calling them, I'd be a rich person.

So please, take my advice and avoid this company entirely. Don't become a victim like I did. Find a trustworthy company to buy your phone.

Bought an Iphone XR 64GB A1984 for $698.24 from PDAPlaza Canada on April 22,2020. Was excited to get my hands on it until May 16, 2020, when PDA Plaza charged my credit card for $698.24. As an average person, I didn't suspect anything fishy until May 21, when I emailed PDA Plaza about the order and when it would be shipped. They replied on the same day that it would be shipped by the end of the month. I was slightly disappointed as the shipping policy stated 15 to 25 days, but I still had faith.

I emailed them back on the same day about the shipping policy, and they replied it would be shipped by May 27. I was thrilled and eagerly waited for my order. However, things did not go according to plan, and on May 27, I emailed PDA Plaza about the status of the order. Lo and behold, they replied, "Thank you for your purchase. We expect to receive and ship your order Monday. I apologize for the delay." I was extremely agitated at this point as I had waited longer than the advertised delivery time.

Finally, on June 1, I lost my patience and emailed PDA Plaza about getting a complete refund since I did not receive an email confirming the product's shipment. They replied, "Thank you for your purchase. I apologize for the delay. No problem, I contacted my account manager. The refund will happen within 72 hours." At this point, I was about to lose it. But, want can a mere mortal do?

It is now June 6, and I'm still waiting for an email confirming that my refund has been sent. BUYER BEWARE, unless you have the patience of a saint and can tolerate a longer wait then what they advertise, 15 to 25 days, then buy elsewhere! Unfortunately, I do not have that much patience. They have collected my money and now will take as much time as they do to ship a phone to refund my money!

I have now lost all hope and contacted PayPal, but PDA Plaza hasn't replied, even to them. I have to wait 20 days, according to PayPal, for them to respond. If they don't within the 20 days, PayPal will "investigate"! I have also contacted my credit card company. They will take somewhere between 15 to 30 days to respond and hopefully refund the full amount to my credit card.

In hindsight, I should have been more vigilant, but as an average person, I did not expect such a poor experience. So, if you plan on buying anything from PDA Plaza, I would advise you to rethink your decision.