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CB Home Decor and Furnishing Pier 1 Imports Order 1294101 placed 11/8/2023
Pier 1 Imports

Pier 1 Imports review: Order 1294101 placed 11/8/2023

K
Author of the review
9:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I ordered this item and received a confirmation e-mail as shown below.
Order summary
Pier 1 Oceans® Reed Diffuser 10oz × 1
AEXCL125 (-$6.23)
$24.95
$18.72
Subtotal
$18.72
Shipping
$9.95
Taxes
$2.01
Total
$30.68 USD
You saved $6.23
I then checked the shipping status and it is shown below:
Shipped with Amazon Shipping
Tracking ID : TBA074033855704
Wednesday, November 8
1:16 PM
Label Created
11:37 PM
Package picked up
PLYMOUTH, MI, US
11:37 PM
Package arrived at the carrier facility
PLYMOUTH, MI, US
11:37 PM
Package arrived at the carrier facility
PLYMOUTH, MI, US
Thursday, November 9
3:17 AM
Package has left the carrier facility
PLYMOUTH, MI, US
11:31 AM
Package arrived at the carrier facility
Hebron, KY, US
1:38 PM
Package has left the carrier facility
Hebron, KY, US
Friday, November 10
3:55 AM
Package arrived at the carrier facility
UNION CITY, GA, US
Saturday, November 11
7:40 AM
Return initiated
DURHAM, NC, US
7:40 AM
Package arrived at the carrier facility
DURHAM, NC, US
Sunday, November 12
1:52 AM
Return initiated
DURHAM, NC, US
1:52 AM
Package arrived at the carrier facility
DURHAM, NC, US
I then tried contacting them via e-mail and have done so for several days in a row and have received no response. I just want to know the status of this order and if there is a delivery problem I'd like to just cancel it and get a refund but I cannot get a response.
Please help.
Kathy Berman
[protected]@aol.com
526 Pointe North Drive
Savannah GA 31410

Update by KBer
Nov 17, 2023 8:53 am EST

Order #1294101

I ordered an item and the shipping states it was returned as undeliverable. I've tried repeatedly to contact Pier 1 to find out what the status is now and NO ONE will respond to my e-mails.

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  1. Pier 1 Imports Contacts

  2. Pier 1 Imports phone numbers
    +1 (800) 245-4595
    +1 (800) 245-4595
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    United States
    +1 (817) 252-6300
    +1 (817) 252-6300
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    United States
    +1 (800) 689-0797
    +1 (800) 689-0797
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    Canada
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  3. Pier 1 Imports emails
  4. Pier 1 Imports address
    9421 Katy Fwy, Houston, Texas, 77024, United States
  5. Pier 1 Imports social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Pier 1 Imports Category
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Order 1294101 placed 11/8/2023
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