Pit Boss Grills’s earns a 1.4-star rating from 42 reviews, showing that the majority of grill enthusiasts are dissatisfied with their grilling experience.
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Trash app that rarely works
This app started with promise and basically nose dived into the garbage soon afterward. I’ve had to uninstall the app multiple times for giving me dozens of false notifications in the middle of the night randomly when my smoker isn’t even on. Every time I reinstall it I have to struggle to set up the smoker again because the stupid online only design is slow and poorly maintained. If I could give less than one star I would. I’m a senior software engineer - I have built hundreds of apps better than this. If my team released this to my customers and didn’t fix it after MONTHS like this app I’d fire my lead immediately.
Show some pride in your craft and FIX YOUR APP.
This app ruined my grill
I’ve been using my grill for 2 years now and have loved it. Was the old smoke it app outdated? Yes, but you know what? It got the job done. Why fix something that isn’t broken. Now there’s a new app that we’re forced to update to and in order to use this app you need to update your grill software as well. DONT DO IT! I’ve had no issues with my grill until now. Once I updated everything like they told me to my grill would no longer get up to temp and eventually just filled my burn pot to the point that it snuffed out the flame and told me my hopper was empty when it wasn’t. I’m my opinion Pit Boss not only owes me $100 for the steaks they ruined, but I want a new grill!
Not working right
Since downloading this new app an doing the “update” on my pitboss smoker, i am having a contant issue with the smoker dropping temp: it will maintain 130/s setting to a tee, yet when i ame ready to crank it up to cooking temp, the minute i set it to the higher temp, it will drop from 130 to as low as 114 and then smoke like a train. It will take a while before it foes back up.
I cant express enough that i NEVER had that issue with the original software / app.
It has done this the last 8 times i used it.
Please looked into this. A friend if mine has the same smoker and is having the same issue as well so this is not pellet related or one off issue. We both run pit boss pellets too.
need repair service i have the part
I was offered a free Pitboss through a facebook add featuring Goy Ferriti. Is this promotion legit?
https://tripledailyreportblog.com/?aid=6470583530124&fbclid=IwAR3UDtBDwRyh9k4wK9TNSPwYkVPSJRVGloYoTD1-qLG3RlSrec--fzAtAjE
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About Pit Boss Grills
One of the standout features of Pit Boss Grills is their use of advanced technology to enhance the cooking experience. Many of their grills and smokers are equipped with features like digital temperature control, WiFi connectivity, and advanced pellet feeding systems, which allow for precise temperature regulation and consistent cooking results. This technology also makes it easier to monitor and adjust cooking settings remotely, giving users greater flexibility and convenience.
In addition to their advanced technology, Pit Boss Grills are also known for their rugged construction and durability. Made from high-quality materials like heavy-duty steel and cast iron, these grills and smokers are built to withstand the rigors of outdoor cooking and provide years of reliable use. They also feature a range of convenient design elements, such as large cooking surfaces, easy-to-clean grates, and built-in storage compartments, which make them both practical and user-friendly.
Overall, Pit Boss Grills is a brand that stands out for its commitment to quality, innovation, and affordability. Whether you're a seasoned grill master or a beginner, their products offer a great way to enjoy delicious, flavorful meals in the great outdoors. So if you're looking for a high-quality grill or smoker that delivers exceptional performance and value, Pit Boss Grills is definitely worth considering.
Overview of Pit Boss Grills complaint handling
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Pit Boss Grills Contacts
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Pit Boss Grills emailsservice@pitboss-grills.com94%Confidence score: 94%Support
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 29, 2024
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