Pizza Hut
Reviews and Complaints

** 8/6/05 was around the date the incident acoured.
** The pizzas Hut location is 107th ave and Indian School.
** The problem was that thev pizza that was delived to my home witch is 10260 W colter st Glendale AZ 852307. Was delived a little late from the time witch they said it was. The pizza then was cold and it tasted awful One of of the Large Peperoni pizzas I ordered had the chesse stuck to the top of the carboard.
** I called the store spoke to manager witch couldnt manage to help me resolve this issue. She was rude and disrespectfull.
[protected] and spoke to a pizza huit customer se rvice representetive were he took notes and details of the incident and saved on hes computer. He said someone will then get ahold of me to resolve this issue and adress it with the store manager. No longer then 4 buissness days but as of right now there was nothing he could do to help me with a refund or to get what I paid for he said he didnt have accses to that request of mine.
** Its been More then 7days sence i contact customer and I havent recived I caleed from anyone about this problem.
** I paeyed $60.00 for 2 Large stuffed pizzas one was Pepperoni and the other one was pineapple with bacon, 2 orders of bone in wings 1. Hawaiin and 2. mild buffaloo it was for delivery and total was around $89.99 I gave the dilivery person $100 and I was planning to tip her $5 but then she told me she didnt have change witch i found that very unprofetional and wrong because it should be part of their bu8issness policy to carry enough change for those who chosse to pay with cash. I didnt have change either so I had no choice buit to tip her the rest of my change witch was rediculous everything thing went wrong with thois order and im finding it very hard to get sometype sof assistance with this complaint witch shouldve be very hard to resolve.
My email adress is [protected]@gmail.com phone # [protected] witch is not working at the time but you may resopnse to my email or adress listed Thanks for your time.

I placed a order on 8/13 @730 I was informed it be 89-99 min wait..

I tried to cancel order immediately. I was not able to as a result of horrible service. My order arrived at 910 the food was cold and the containers/ box was so nasty and greasy too add insult there was a paper receipt laying
Inside the pizza box on top of the pizza... Wth... And the other box was dented.
I want a full refund I don't want a coupon or any thing else.

Order#3210813193203001332034931

Personal pan pizza
6 piece buffalo wing

1505 w mcdermott dr.
Allen tx 75013

On Thursday, August 12, 2021, I ordered 2 pizzas and 22 buffalo hot wings from your Red Deer, Alberta, branch #013. We finally had to order by phone when the online option failed to work as usual. We were told within 20-30 minutes our order would arrive. It finally did arrive over 90 minutes later and was barely warm. We are not large customers but we regularly order in twice monthly with orders around the $70.00 mark so our business may not be that important to you but the quality of our order is very important to us. This is not the first time we've had problems. We will be using one of your competitors going forward.

I placed an order on July 31st. Ordered the $10 Tastemaster with extra cheese which showed on my order as $10.00 + $2.25. Also used my Hut rewards to get a Medium 2 topping pizza with extra cheese which showed that I owed $2.25 for it. Pizza total was $14.50 plus tax. I rounded the tip up to make it an even $20.00. When I was checking my bank account I noticed that $34.58 was taken from our account. I was overcharged $14.58! I pulled up the e-mail, which I didn't look at until then and noticed it also said $34.58 but when I closed out my order on line it was for $20. I looked at the app and it showed all of my previous orders, but on this one it shows "Sorry, we don't have details for this order". We enjoy Pizza Hut pizza and we were going to order again this weekend, but decided we didn't want to, until this was resolved. Also, noticed that the Hut Rewards hadn't changed any from before we made this order. No additional rewards were added for this order either. Not sure if the store made the error or what, but would like it taken care of. Thanks! Dorleen Howard

Every Friday I order a tastemaker pizza for lunch. Very often one of the three toppings is not available. July 30 2021 no onions. Aug 6 2021 no roma tomato.
How can this be with the weekend still ahead. Store manager needs to do a better job managing inventory.

I have tried to get in my rewards account for weeks and they have sent me new passwords several times and doesn't work and I have ordererd 3 or more LG pizzas from u in the past 3 months and get nothing out of it and I'm getting tired of it and also it won't let me order carryout when I go to place an order to the high ridge store it just stays or goes back to delivery. Since the day I opened my rewards account I have not got to use it and when I try to open a new account and sees my phone # it says u already have account under that #. So why don't you guys open me a rewards account and then give me the imfo cuz I'm tired of waiting my time and not getting anywhere and not getting points for my orders! Tammy wickers

I ordered 4 large pizzas and 16 boneless wings today. All pizzas are very undercooked the dough stretches apart when separating slices. Had to cut them apart and finish cooking on stovetop since my oven is broken. Also this is the second tome I order boneless wings and 1/4 of them are tiny mostly just breaded no meat in them and count toward the 16 count

1. I am trying to take the survey but my receipts do not have the code information for me to take the survey.
2. The reason I am trying to take the survey is because my order was wrong and the pizza was gross. I have on my receipt ez on the sauce, extra cheese. They gave me extra sauce and ez on the cheese. This was on both of my pizzas. The pizza was absolutely gross. Made us all sick.

As you can see from the receipts, it says ez on sauce, extra cheese
Also you can see no survey numbers.

Pizza Hut Brievengat Curaçao - order number 6562325 on 17th July 2021 at 1.18pm was not deliver as according to them, they didn't recd the order but we have recd the confirmation which I posted down.
Again order on phone for delivery at 2:50pm was not deliver till 4.00pm
And when called n ask the person in charge, they said it was for take out. Disgusting n pathetic service

I ordered a pizza at 7:28 PM it is now 9:20 PM and I just called the store I was told that if you order online the tracker is not accurate nor the delivery times accurate and I could expect a 2 1/2 hour wait for a pizza according to the young lady I spoke to the pizza left the store an hour and 45 minutes ago and I was the second delivery the store is about an eighth of a mile from my home so I am now waiting for a pizza that I'm sure it will be cold and not as delicious as Pizza Hut pizza is supposed to be

I am writing this email after an unsuccessful answer from your customer service team
Its been over an hour and order hasbt arrived and no one called me back to update Would love to know if there is any policy by Pizza Hut for food delivery time? As your customer service agents didnt seem to know.It was ordered at 2:35 and its is 3:50 already.