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Pizza Hut
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www.pizzahut.com

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1.3 11 Reviews 2953 Complaints
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Pizza Hut Complaints 2953

ComplaintsBoard
V
8:20 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

October 28, 2019 14:22 Server: Christine Unit 002593 I ordered 4 Personal Plan meat overs and picked up my order through drive thru. The lady was trying to give me my order however it was difficult for her trying to hand me 4 Personal Pizza, so I said "could you please them in a bag", the lady said very rudely we have no bags. I order a lot of pizza there...

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T
1:36 pm EDT
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It started 10/26/19, I called to get assistance with Pizza Hut App the CSR stayed that everyone including the manager was busy, second call I had gotten hung up on. Proceed to call the next day 10/27/19 to talk to manager Ryan to complain what happened the day before. Ryan helped me with my order ( no problem) but I waited an hour and 15 min plus food wa...

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W
6:47 pm EDT
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Hello this is the last time I order Pizza from this pizza hut store #004552 it arrived 1 hour later, it was cold, it was like card board, the pizza was a pitiful piece of doe and dryness and just tasted plain bad to me. Please report this store and have the Manager standing tall for the CEO when he comes to town. I waited and waited and waited only to get a...

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E
4:13 pm EDT
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Pecos Tx Pizza Hut, As I had seen the commercials of the PZone I pulled into this Pizza Hut, went in side and was seated delivered my drink and the waitress took my order, I order a P Zone and set back and waited. After 20 min the waitress came to the table and asked what I had ordered, I said a P Zone and she said ok and I told her that I would not be...

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ComplaintsBoard
C
4:07 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

We have had Pizza Hut several times a month for many decades, and seldom our complaints never required contacting for service. We pretty much "reorder" as we are pretty much satisfied with our choices. Yesterday, late afternoon we ordered our regular choices to include an order of 6 medium hot wings/ranch. We also ordered 2 thin/garlic crust medium pizza...

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ComplaintsBoard
D
9:00 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I just bought 2 pancrust meat lovers pizza with extra cheese at Pizza Hut in Stonewall, Louisiana. Both pizzas had very little cheese and the only meat on the pizzas was pepperoni and Italian sausage. I have pictures of the pizzas and receipt. I live in to far away to return, so they just ruined one of my family's favorite meals. I am very upset and disappointed.

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K
2:16 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I have been a pizza hut customer for more than 20 years and have always had good pizza until the last three visits with my grand children at first I thought it was just a bad day for the maker of the pizza but after two more visits and still poor pizza due to pizzas had almost no cheese on them and very few toppings I am convinced that when pizza hut ha...

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ComplaintsBoard
S
4:20 pm EDT

Pizza Hut ph outlet staff

@pizzahut@PizzaHutME
Today at 10 pm we have visited the Pizzahut at Bin Serour Building - No: 405 Abu Dhabi with my family, the staff attitude is very very bad, we waiting for 20 mins to take the order but no one response our table, I have step up to the counter to place the order but they have refused to take orders they tole me to wait for 15 mins to order and then after the order was taken wait for 30 mins to get your order, and also very very bad attitude for all staff's in this outlet. We came out without order and visited the next outlet in Hamad's sweet same attitude in these outlets as well. Finally, we are tried to decide not to have dinner at all in PH Res, One of the waste outlets in UAE!

Bad & Worst, very bad experience!

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G
12:27 pm EDT
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Pizza hut location on 405 south dale mabry hyw tampa, fl 33609 has a large pot hole that is in the midle of the parking lot and needs fixing. My volvo suffered a disalignment due to it been there and I did not see it. The manager on duty said he also have landed in it and has complained but has not gotten any positive results. Please I have been coming to...

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J
3:18 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I spent the weekend here in San Diego and decided to place an order for carry out around 11:20pm last night. The guy who took my order seemed careless & Not only that but my order was NEVER DELIVERED! I was told it would be about a 60 min. wait & I waited about an 1 1/2 hrs. I tried calling the store but they were closed. I waited for a call and never got anything. So upset !!

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B
6:08 pm EDT

Pizza Hut pizza

Worse pizza ever- Can't get anyone who can make a decision - ordered pizza from Tht hut ? Last thursday
Like eating rotten toppings on pizza dough not cooked, no cheese All the executives including the head guy VIPUL CHAWLA hiding under his desk while the service and quality have gone south in a hurry . The manager in at the four seasons Pizza Hut in Hendersonville is rude not qualified at all- Anyone know the executive offices in Plano Texas impossible to reach Avoid Pizza Hut

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S
8:12 pm EDT

Pizza Hut npc overall

NPC does not give a crap about their employees that's why they have such a high turnover rate they do not want to pay a reasonable salary for what they expect from their employees they try to work us like dogs, there's barely any kind of incentive for employees or shift management.I used to work for Pizza hut when it was owned by yum brands and yum brands did a lot for their employees it was a horrible move to let NPC take over the majority of Pizza huts. If NPC took more care of their employees and had a higher salary maybe people would actually care about their jobs and there wouldn't be such a high turnover rate.

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S
4:02 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

One of the employees were very rude, hostile towards me and my kids and even through the advice of her general manager she continues to speak loudly to me. I sent my children to buy pizza with their school coupons. The general manger helped them although they had expired coupons. the coupons did not have expiration dates visible so I wasn't aware but she...

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G
8:15 pm EDT

Pizza Hut pizza, coupon code on receipt blue

My pizza was disgusting I ordered a three toppingPizza Canadian bacon, pineapple, and onion the Canadian bacon was scarce it was mostly pineapple way too much sauce crust was doughy and if I didn't have surgery from a broken wrist two days earlier I would have brought it back I would've been happier with a papa Murphy's Pizza it was the worst pizza I ever got from a pizza but and I've eaten alot of them this was by far the worst one I've ever had and I entered the survey code on my receipt and it said it was invalid it was a bad experience I probably won't go back

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D
3:53 pm EDT

Pizza Hut delivery locations

I live in Charlotte, NC on the Northside in the 28269 area, and there are a number of locations near me and none I mean none of them deliver in my area. They did once before around 2010 -2011 now they don't, I find this very unacceptable that all these Pizza Hut locations near me but can't get delivery this issue needs to get resolved immediately please. Thank you

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I
6:07 pm EDT
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Pizza Hut pepperoni pizza

My daughter of Age 9, loves pepperoni Pitza. 10 Oct her 9th BD. She is not ready for BD as pepperoni pitza not available in Lahore, Pakistan from many month. Pitza hut break her heart. She asked to launch a complain about this. She said i must told to u that she is upset and engry. Pls help her and solve this issue of not available pepproni in pakistan.
She said i must to putza hut management that she never celebrate her BD as you cheat her as u not making pepporoni pitza for her.

Her name is Iman Ibrar Butt, lahore pakistan.

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S
10:38 am EDT

Pizza Hut food and delivery

So I ordered a supreme thin crust pizza which was 50% off due to my promo and 8 boneless wings with blue cheese at 7:55pm my order was complete I called twice around 8:30 &9p.m my wait time was between 25 & 35 minutes it was after 9:30 when I got my order no blue cheese and my pizza was burnt and really not edible I found two piece that weren't all that but my pizza was hard as a rock and on top of that cold

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R
11:45 am EDT
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I went into a local pizza hut and asked about a team member opportunity in the kitchen. The current manager told me there were no positions available. Well after two weeks of calling, the manager answered and rudely said that she wouldn't hire me. I asked why, and she refused to give me an answer. She said it wasn't my business and it was "illegal" to tell...

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M
6:56 am EDT

Pizza Hut pizza hut ingredients

Dear Team,
Tahrier resturant " Cairo - Egypt " are using a very bad olive " black from inside " while the color of olive from the inside must be like off white or gray but i shocked when i found it, the local resturants are using this olive why that we are not eat from them, we paied 132 LE for meduim pizza with this quality ! With this price i can buy 4 from any other resturant that use same ingrediance

I dont know what else you are using !

Pizza hut egypt page is down why that i'm sending you

Thanks

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B
4:59 am EDT

Pizza Hut no show

I ordered a Pizza and it was never delivered. Calling the restaurant; I spent an hour on hold and then I figured that perhaps everyone had gone home for the evening. What's going on? You must refund me of course.

Amazing thtat when your staff leaves, your voicemail solicites us to stay on hold. That's not good. If you accept an order, you should be able to make it happen. Don't keep me on hold for so long while your store is closed! Will never order from you again.

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Update by Brian_why
Oct 07, 2019 5:07 am EDT

Still nothing, it's 207am

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About Pizza Hut

Screenshot Pizza Hut
Pizza Hut is a well-known American restaurant chain that specializes in serving delicious pizzas and other Italian-American dishes. The company was founded in 1958 by two brothers, Dan and Frank Carney, in Wichita, Kansas. Since then, Pizza Hut has grown to become one of the largest pizza chains in the world, with over 18,000 restaurants in more than 100 countries.

Pizza Hut's menu features a wide variety of pizzas, including classic options like pepperoni and cheese, as well as more unique offerings like the Meat Lover's and Veggie Lover's pizzas. Customers can also customize their pizzas with a variety of toppings, crusts, and sauces. In addition to pizza, Pizza Hut also offers a range of other Italian-American dishes, such as pasta, wings, and salads.

One of the things that sets Pizza Hut apart from other pizza chains is its commitment to innovation. The company has introduced a number of new menu items over the years, such as the Stuffed Crust pizza, which features cheese baked into the crust, and the P'Zone, a calzone-style pizza pocket filled with cheese and toppings. Pizza Hut has also embraced technology, offering online ordering and delivery services through its website and mobile app.

Pizza Hut is also known for its commitment to giving back to the community. The company has partnered with a number of charitable organizations over the years, including the World Food Programme and the Literacy Project, to help fight hunger and promote education around the world.

Overall, Pizza Hut is a beloved restaurant chain that has been serving delicious pizzas and other Italian-American dishes for over 60 years. With its commitment to innovation, technology, and giving back to the community, Pizza Hut is sure to remain a favorite among pizza lovers for years to come.
How to file a complaint about Pizza Hut?

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1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If you don't have an account, create a new one to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Pizza Hut in the 'Complaint Title' section. Be concise and clear about the problem.

4. Detailing the Experience:
- Provide detailed information about your experience with Pizza Hut. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Pizza Hut.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review about Pizza Hut on ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about the progress of your complaint.

By following these steps, you can effectively file a complaint or review about Pizza Hut on ComplaintsBoard.com.

Overview of Pizza Hut complaint handling

Pizza Hut reviews first appeared on Complaints Board on Oct 28, 2006. The latest review Food shortage in order was posted on Sep 10, 2024. The latest complaint The working situation before and during covid-19 was resolved on Jul 15, 2020. Pizza Hut has an average consumer rating of 1 stars from 2964 reviews. Pizza Hut has resolved 216 complaints.
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  1. Pizza Hut Contacts

  2. Pizza Hut phone numbers
    800 028 7034
    800 028 7034
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    United Kingdom
    8800 100 1958
    8800 100 1958
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    Russia
    600 569 999
    600 569 999
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    14%
    Confidence score
    UAE
    23 300 000
    23 300 000
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    33%
    Confidence score
    Hong Kong
    1700 506 070
    1700 506 070
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    Israel
    +1 (800) 948-8488
    +1 (800) 948-8488
    Click up if you have successfully reached Pizza Hut by calling +1 (800) 948-8488 phone number 1 1 users reported that they have successfully reached Pizza Hut by calling +1 (800) 948-8488 phone number Click down if you have unsuccessfully reached Pizza Hut by calling +1 (800) 948-8488 phone number 1 1 users reported that they have UNsuccessfully reached Pizza Hut by calling +1 (800) 948-8488 phone number
    United States
    +44 330 123 0790
    +44 330 123 0790
    Click up if you have successfully reached Pizza Hut by calling +44 330 123 0790 phone number 5 5 users reported that they have successfully reached Pizza Hut by calling +44 330 123 0790 phone number Click down if you have unsuccessfully reached Pizza Hut by calling +44 330 123 0790 phone number 11 11 users reported that they have UNsuccessfully reached Pizza Hut by calling +44 330 123 0790 phone number
    United Kingdom
    +1 (866) 364-0825
    +1 (866) 364-0825
    Click up if you have successfully reached Pizza Hut by calling +1 (866) 364-0825 phone number 0 0 users reported that they have successfully reached Pizza Hut by calling +1 (866) 364-0825 phone number Click down if you have unsuccessfully reached Pizza Hut by calling +1 (866) 364-0825 phone number 0 0 users reported that they have UNsuccessfully reached Pizza Hut by calling +1 (866) 364-0825 phone number
    Canada
    +33 351 860 038
    +33 351 860 038
    Click up if you have successfully reached Pizza Hut by calling +33 351 860 038 phone number 3 3 users reported that they have successfully reached Pizza Hut by calling +33 351 860 038 phone number Click down if you have unsuccessfully reached Pizza Hut by calling +33 351 860 038 phone number 1 1 users reported that they have UNsuccessfully reached Pizza Hut by calling +33 351 860 038 phone number
    50%
    Confidence score
    France
    +40 212 101 010
    +40 212 101 010
    Click up if you have successfully reached Pizza Hut by calling +40 212 101 010 phone number 1 1 users reported that they have successfully reached Pizza Hut by calling +40 212 101 010 phone number Click down if you have unsuccessfully reached Pizza Hut by calling +40 212 101 010 phone number 3 3 users reported that they have UNsuccessfully reached Pizza Hut by calling +40 212 101 010 phone number
    Romania
    +351 222 444 222
    +351 222 444 222
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    Portugal
    +46 86 638 895
    +46 86 638 895
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    33%
    Confidence score
    Sweden
    +966 920 000 910
    +966 920 000 910
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    Saudi Arabia
    +27 86 074 992 488
    +27 86 074 992 488
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    South Africa
    +65 62 353 535
    +65 62 353 535
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    Singapore
    More phone numbers
  3. Pizza Hut emails
  4. Pizza Hut address
    7100 Corporate Dr, Plano, Kentucky, 75024-4100, United States
  5. Pizza Hut social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 06, 2024
  7. View all Pizza Hut contacts
Pizza Hut Category
Pizza Hut is ranked 7 among 60 companies in the Fast Food Chains category

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