Planned Parenthood Federation Of America [PPFA]’s earns a 1.9-star rating from 47 reviews, showing that the majority of clients are dissatisfied with healthcare services.
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horrible experience/rufusal to schedule my app.
January 25 i had a medication abortion, and today (feb. 23) i STILL have not been given a follow-up app., which is supposed to be done in 2 weeks. everytime i call planned parenthood i get yelled at (yes they actually yelled at me) or told they have no open apps. i paid almost $500 for this procedure.
The complaint has been investigated and resolved to the customer’s satisfaction.
very unprofessional and overcharging
Arrived at office for a scheduled appointment, after I was taken into back they skipped a bunch of clients (appx 20) ahead of me. They misdiagnosed my condition for the sole purpose of overcharging. Held a confidential counseling session with another client at same time. Staff was the most unprofessional I have ever encountered and I would recommend that anyone planning to visit a planned parenthood office to not go to the wilmington DE office.
The complaint has been investigated and resolved to the customer’s satisfaction.
Stupid or not. Same thing goes on this side of the country. I think I ought to shoot a commercial to inform the American public about incorrect results or diagnosis.
Personally I have seen this happen to 5 people including myself. There results are unprofessional. Being in my profession I think I have the qualifications to say so. - Dr. M
mis billed
I have gone to this Planned Parenthood office for two years now and they have dealt with me ok for that time until now. I have for the past 2 years paid cash for any and all things needed a payment for. THey have NEVER offered or given me a receipt. I don't qualify for "Take Charge" so I've had to pay the full amount for Birth Control. I went in there last month and paid for two months ($50 total). Then a few weeks back I received a notice in the mail saying I owe $50 for my birth control. I called and complained to everyone i could possibly complain to and I guess the lady i dealt with was the manager. I talked with her personally on the phone yesterday and she claims she remembers me and how we "got to talking" and I FORGOT to give her the money but since i swear i paid she will knock off $25! WTF. They wont even look at video cameras on that day to see if I paid. I HATE PLANNED PARENTHOOD now, they are liars and they steal! Dont go to this clinic. Im not going to.
The complaint has been investigated and resolved to the customer’s satisfaction.
terrible experience.
On June 21, 2010 I waited for over an hour at the Planned Parenthood in Garland, TX to be denied the birth control prescription I've had for over 10 years, (I'm in my 30s) and the doctor didn't even get to the exam (a standard annual pap smear). First, she asked me if I had any breakthrough bleeding and told me that the brand of birth control I'm currently using isn't very popular because it causes this problem. I've been on it since 1999 and told her I've never had a problem with it, and I like it. She spoke to me as if I were a child, talked down to me and proceeded to explain how birth control works. Then, she asked me about migraines. Basically, when I filled out the required health forms I checked a box that says I've had migraines (as in- yes, I've had a migraine before. I don't remember when the last one was, it's not a chronic condition) and was told that it's their policy not to prescribe Estrogen of any kind to people who get migraines. Additionally, she told me that her daughter gets migraines and that her daughter's neurologist said "no more Estrogen." After that anecdote I was furious and I asked directly if that was going to affect my getting the prescription I've had (which was the reason I made the appointment) and she said yes, that's their policy. So I voluntarily left without any services rendered. I went to Planned Parenthood because I was out of town due to a family emergency and I couldn't get to my doctor for an exam before my prescription ran out. Having been on the pill for several years I didn't want to interrupt my cycle. (My doctor does have my complete, current medical history and has never mentioned an Estrogen related migraine problem to me previously). It's not surprising there are so many unplanned pregnancies when their policy denies patients birth control based on a highly generalized heath form. That was my experience, and I am not convinced Planned Parenthood is beneficial to society at this point. Talk about bureaucracy- I shouldn't have had any problem getting an annual exam and a prescription for birth control, and I will be sure that any daughter I have in the future will never have to resort to going to a Planned Parenthood for assistance.
The complaint has been investigated and resolved to the customer’s satisfaction.
so i was on the deposhot and i started feeling sick and i hadnt had my period so i had scheduled an appointment to get a pregnancy test and planned parenthood told me that i couldnt get pregnant so the next month i went to get me next deposhot and a couple weeks later i started feeling something moving in my stomach so i got myself i home pregnancy test and it sed that i was pregnant and i went to another clinic to get another test done and it was positive bt i still have the depo medicine and im scared it will hurt the baby so as soon as i got the verification thatt i was pregnant i called plannedparenthood and they just told me to go next week and maybe they will schedule me an appointment bt ive been seen there for almost three years ..and everytime i go there always starring at me and they are very rude.
rude and inconsiderate
East los angeles. I went to get a vasectomy and couldnt park in the parking lot. why? because the employees refused to park on the street to allow patients getting surgery to park closer. Martha personally told me "to bad, its free" before i drove off disgusted that i would be treated worse than a stray cat found in that area. The only other option i had...
Read full review of Planned Parenthood Federation Of America [PPFA] and 1 commentpoor service
In the past four months, I have repeatedly attempted to get on birth control. Every appointment has been cancelled because the "clinician" has not been in. This last time, I wasn't even notified. In fact, I recieved a confirmation phone call about the appointment. I arranged for a baby sitter and drove all the way across town just to be told in a VERY rude...
Read full review of Planned Parenthood Federation Of America [PPFA] and 25 commentsappointment and wait
It took over a month to get an appointment I called in the beginning of April and the next available appointment was May 22nd! Then I got there at 10:15, my appointment was scheduled for 10:30, and I literally sat in the waiting room for 2 1/2 hours before even seeing a doctor! By the time I got into the doctor and finished my exam it was 1:30 and 3 hours later then my scheduled appointment! And then when I complained at the front desk about how long it took the girl behind the counter had the audasity to snap back at me " Well everyone has the choice to reschedule." Maybe that would be an option if it didn't take a month and a half to just get into the place! The service here is just rediculious, what happened to planned parenthood being a place with a friendly atmosphere and with staff that accually care and are there to help you? This is not the first time and in fact have had several issues with the Planned Parenthood in Goshen, NY and I will deffinatly be looking for a new health care provider. I hope that something is done about this because I can't be the only one who has this problem (considering when I got there today there were 10 people in the waiting room packed in there like sardines, about 6 of us placed in the same time slot for an appointment with ONE clinician on duty) Thank you for your help from me and all the other's who won't get a chance to complain about this issue.
The complaint has been investigated and resolved to the customer’s satisfaction.
A IV was left in my arm by a nurse Tiffany. Due to being all the way home, Dr. Shanthi Rajesh m.d. fr5217129... Dr laughed in background..when they called back to inform me and pretended not to be at the facility but she sent me a lyft as well as lyfted me home. I was asking for timeframe 10/26-11/7 only for recovery & denied for fear of liability
Many jobs do not offer health insurance, college students working part time, hospitality jobs do not offer health insurance, and the list goes on and on. FWI McDonald's does not offer medical insurance to cashiers or cooks, and only management. Many people do work two or three jobs to support their families and it is unfair to attack someone when you have no idea what her work status is. What is your solution? That because someone is poor, unemployed, that you should expect to be treated rudely by medical staff, wait 3 hours for an appointment, and doctors can treat you without even common courtesy? So, anyone on state assistance, should be treated with disdain, be given crappy medical care, and what about homeless? Should we put them in jail? What next, if your crime is poor your kids should be taken to families like yours? It is not a crime to be low income, or take advantage of medical services offered. In any medical services offered every person has the right to be treated humanely, treated with respected, and have your health concerns handled in a professional matter and in a timely matter. It is people like you, that think the sickening behavior as described is okay, when it is not for any reason!
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Overview of Planned Parenthood Federation Of America [PPFA] complaint handling
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Planned Parenthood Federation Of America [PPFA] Contacts
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Planned Parenthood Federation Of America [PPFA] phone numbers+1 (800) 230-7526+1 (800) 230-7526Click up if you have successfully reached Planned Parenthood Federation Of America [PPFA] by calling +1 (800) 230-7526 phone number 0 0 users reported that they have successfully reached Planned Parenthood Federation Of America [PPFA] by calling +1 (800) 230-7526 phone number Click down if you have unsuccessfully reached Planned Parenthood Federation Of America [PPFA] by calling +1 (800) 230-7526 phone number 0 0 users reported that they have UNsuccessfully reached Planned Parenthood Federation Of America [PPFA] by calling +1 (800) 230-7526 phone numberCustomer Service+1 (212) 261-4423+1 (212) 261-4423Click up if you have successfully reached Planned Parenthood Federation Of America [PPFA] by calling +1 (212) 261-4423 phone number 0 0 users reported that they have successfully reached Planned Parenthood Federation Of America [PPFA] by calling +1 (212) 261-4423 phone number Click down if you have unsuccessfully reached Planned Parenthood Federation Of America [PPFA] by calling +1 (212) 261-4423 phone number 0 0 users reported that they have UNsuccessfully reached Planned Parenthood Federation Of America [PPFA] by calling +1 (212) 261-4423 phone numberHead Office
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Planned Parenthood Federation Of America [PPFA] emailssupport@plannedparenthoodcare.org100%Confidence score: 100%Support
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Planned Parenthood Federation Of America [PPFA] address26 Bleecker Street, New York, New York, 10012, United States
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Recent comments about Planned Parenthood Federation Of America [PPFA] company
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Piliot get a life...if you have children and they are of age you best believe they are having sex so I would be carefull of the things you say because all this can very well happen to you. Leave these girls alone. Karma is going to get you.
Oops, that was supposed to go on another post...sorry!
I work in medical billing. I always advise private pay patients to pay atleast lab fees at the time of service b/c if sent out, labs triple the costs of office. IE, urinalysis, 32 in office...if billed from lab 320. It sucks, but watch out for that if you don't have insurance.
sp: I sent you a message but forgot to copy and paste it here. You can have that job (if you can cease griping while you're doing it.
Oh---have a great day!
Im not bashing you STEALTH, nor am I a hypocrite. Simply pointing out what you put out there for the world to read. She had a complaint about a follow up doctors appt and you turned it into an opportunity to smash another human being about a decision that she and only she has the right to make. We will all be judged, me included so forgive me if you thought I was judging you however I was standing up for the person who posted this complaint. Your response was uncalled for and had nothing to do with the complaint. It was your JUDGEMENT OF HER DECISION, not the complaint itself.
PILOT: I sure don't recall any type of AGREEMENT; must be all in your head, again. All 60 points of IQ.
It has been determined that there is no judging involved. You have shown attitude to many people who have posted legit complaints, and you berate them for no reason whatsoever, slinging names and labels to many of them. They also disagree with your comments and derogatory attitude.
TAKE A LOOK IN THE MIRROR---HYPOCRITE.
Pilot: You sure love to use that word hypocrite, don't you? That is the same that you said to me. Leads one to believe that anyone who disagrees with you is a HYPOCRITE.
You are so pompous, and it really shows thru with ALL your posts. You managed over 100 the last week. People that are around you must tire of your rants, so you have no other outlet except here to complain and degrade/
And there is no reason to be holier than god, steallth. Her decision is between her and god. She will answer for her decision, same as you will answer for all of your bad decisions in life such as being overly judgemental and damning of people you do not know and situations that you have NO knowledge of. I dont agree with abortion either, for spiritual reasons but I also believe you shouldnt judge. She had a complaint about the doctor... Not to get hammered about making a bad choice. Who knows how young this girl is, what kind of support system she has, If she is rooted in anything of substance, I mean REALLLLY like all of us werent stupid as young adults and did something we are going to regret later in life.
Surely there is a free health clinic somewhere close other than planned parenthood that can get you in. if not go to the emergency room if you are having problems. I dont agree with your decision but its not mine to make but now that it is done you need to make sure and follow up with a doctor to make sure you are medically sound. Also I would contact the medical board for your state and report the planned parenthood location who conducted your procedure then refused follow up care.
your a [censored] stealth pilot... take your holier than thou attitude elsewhere... no one needs your commentary ... its legal and she has the RIGHT to do with her body what she wishes and to expect proper care