Playtika
Reviews and Complaints

I was on the game and I was winning quite well then I got a big win and it said connection lost then I couldn't get back into the game iv checked my wifi and it's running fine if you could send me some coins I would really appreciate it as I was bettin quite a bit and lost it because of this I do like this game and it has never happened before
Thank you

I have been noticing that my spins have been lagging, freezing up and glitching lately during important times of the game. For example, free spins, bonus rounds and spinning the mega wheel. I thought it was My internet connection so I tested it and its working 100%. So i would really appreciate this problem looked at. I LOVE slotomania and I treat myself a portion of my paycheck every payday to this game. Thanks so much, maria Johnson griner from Smokerise, Alabama.

slotomania, i have spent a lot because i wanted to get to the next playtika level thinking it would be better instead the quests got harder, expecting more to win. not worth it when quest goes from needing 450 million in gold status to needing 3.5 billion for platinum status in quest. Now i know i dont get no billion extra coins for being platinum so strange that my reward for reaching the next status is never being able to complete a quest again i spun over 1000 spins went up 9 levels at 5 million a spin and got the bonus game once ridiculous. so i am now quitting slotomania and the other games too. keeping bingo blitz cause i enjoy it i just know not to bother paying to get status points because there is no true reward for the playtika points i shall warn my family and friends not to spend anymore money trying to get to the next playtika status

Look I have filed complaints before no one answers me and i'm getting very angry! You literally have stolen money from me in my opinion! I'm on the third stage on the quest! On medium! You have me get stuck on levels for weeks at a time! I have payed to play your game! I have paid lots of money to help you take care of your families! And you won't reply? And don't send me a message saying delete the browsing history because I have done that many times! I really would at least like to be reimbursed some of what I have put in! If not my money back coins to play! I don't think you understand seriously! I am level 1500 that took me years to accomplish! And no one cares! No one cares that I can put 25 dollars in the game at one time and watch my money disappear so that I will what spend more money to support your family? I'm frustrated i'm hurt that people would do this to loyal customers because that's what we are customers! Not people not friends nothing but customers to you guys! I won't be ignored any longer! As much as I love the graphics and gameplay the politics that are behind it are way worse then people know! I literally feel that playtika has a personal vendetta against me! Not ever letting me win maybe once every 2 months I get up to a billion to ha e it ripped from me, I can't progress, I can't pass quests to get the prizes that I deserve! I literally deserve to win! I have played your politics for years now and I have just simply had enough! One voice may not be strong but honestly I know that many people are dissatisfied with how you guys have changed this game dramatically for the worse! And I feel if something isn't done to please me in some kind of way I honestly want to rise up and legitimately have everyone take a stand against playtika/slotomania! Thanks if someone actually cares enough to read my message! One last thing, it's great people made these sloto card swap sites because if not no one would be getting any cards they need! Well and on that note that's another thing you people do to me same 1 star cards or 2 star cards no matter what I do! Very little cards you give me and when I reach levels 00 and 50 you legitimately give me the same cards! That I don't need! Over and over and over and over! I used to love this game, but now the people who run it just do not care about any of us just that almighty dollar that we pay in hopes to win or that you will let us win for awhile but it is a bitter disappointment! Especially when you see people win things like hundreds of billions and play forever! And I literally o my get about 10 to 20 million a day. And that is if I am lucky, alot of times I get nothing! Like now how many days has this quest been on and you let me progress to the end of the third stage on medium no doubt! And won't let me go any further! I'm very hurt very angry and I just want someone to make this right with me! I have spent well earned money on this game how about giving it back a little? Thanks alot

Royal Diamond player, get the same results everyday! Spend plenty, win small, game play is rigged. Where is the legal RNG? Why is it the same players winning trillions in Supergroup? You win, I am done. You have made it impossible for higher tier players to get any value for money! 6 black wedges at $67 a pop and it still doesn't land on any of them! No matter how many hundreds of billions I have the pay out ratio is under 10%! Disgusted Customer!

On 4/2/2018 I played a tournament on Grand Phoenix. I came in at number 736. I was supposed to win 987, 102, 061 for winning. I never re dived my winnings. I have sent 7 emails to playtika/Slotomania and I get no response what so ever. They already cheat you but this is not right. I want what I won. I do not understand what has happened to this company. You used to be able to contact customer support and they would get back to you. They sent me 30 million coins but not the 987, 102, 061 coins I am owed. It's hard to win now. All they want is your money. They have games where they say you can get ace cards but you play the game hours on end and get nothing. I don't know how they stay in business the way they cheat there customers. They promise this and that if you pay money but never give you what you pay for.

HI.Was playing Fortunes of gold on Slotoquest Carabbean Delight.Won 400 free spins at 3.000.000 per spin on monday april 9 2018, around 14.45h, lost connection with over 200 spins left... went back my free spins were lost, collected bag of coins.tried to play Fortunes of Gold from the lobby .no free spins either ...had won over 2 billion coins in the first 200 spins, imagine could have made as much ...I would like to please get my 200 spins .MY user id is [protected]

I had submitted my complaint but nothing done good get going but simply you people only can trouble me but never cheat my money as I will never give you a dime.Let's see how genuine you are I repeat my complain as follows;

Dear Sir/ Madam,
Warm regards ! Thanks for solving my Photo issue within no time,
again I do humbly request your goodness to solve my current issue i.e;
while playing slotoquest in due term I got to play despicable wolf 2
and got 25 free spins but on playing those free spins I watched my
earnings as per game instructions were ignored several times though
I completed the mission on loosing 36 crores of coins unnecessarily
so this should be checked and looked out as well as appropriate actions
should be taken at early & oblige. Again I need to state such
mistakes/deliberate errors are done several times while playing a
few games repeatedly such thing hapens and its cheating by the game
owners or wharever and it should be taken care of as it hampers Slotomania credit.
Thank You !
Warm Regards !
Rajib Mishra.

Dear Sir/ Madam,
Please do take care of my problems as follows;
1. My card albom is never gettting properly updated.
2. I am not getting proper satisfactory retuens exchanging 50 cards daily.
3. At times my coins do vanish away.
4. Am just here to play the game to enjoy, as such sometimes the game
suports to run and sometimes it miserably harash I get hard to
so I creep, I only enjoy making fun of running likewise cry to creep;
Therefore, I request tour your goodness to consider these as well as
take care of my above problems and support me whatever possible as well as
practicable to enable me run never creep at early.
Thank You !
Warm Regards !
Rajib Mishra.

The slotomania support desk is very prompt as well as good !
Instant response along with possible practical solution, Great !

Dear Sir/ Madam,
I need to know how we get coins exchanging cards,
am always exchanging 50 cards on getting 10/13 M coins
but it says can give 380 M coins so why this farce which
is never happening then why quoting please stop either
we stay or quit nothing worrying I got several free games
to play then why this one am leaving it till you take a genuine decision.
Thank You !
Warm Regards !
Rajib Mishra.

As on Today the 2 Support Tickets I lodged
at Playtika & Slotomania Support Team;

Dear Sir/ M'm,

Please take care of my following problems;

1. I lost around 2.85 B coins on this slotoquest.
2. Today I lost around 300 M on a stupid nonsense
game wild stallone of any rascal owner playing
1000 spins with 0.5 M bet & now coinless as such
unable to play.
3. Inspite of my humble request no support yet.
4. Am not getting proper coins against card exchange.
5. My card album is still not getting properly updated.

Therefore, tell me how to play or leave & uninstall
play other free slot games.

Thank Youu !

COMPLAINT NO. 2

Its about a real scam I faced here in slotomania,
folloing is the true copy of my complaint to
slotomania support,

Dear Sir/ M'm,
I just now opened slotomania in the gift box received
some gifts and collected them but I ddon't see those
coins added to my coin balance so lease help.

Thank You !

Please Help.

I got back my gift coins of 55 M and got 10 M
on exchanging 50 cards also was playing other
games but in the mean time two pop ups came on
instantly as such insisted me to play sloto
quest again, there again the stupid game totally
sucked me coinless so I instruct the rascal owner
of this game to rename the game coin sucker instead
of wild and free as it nicely sucks fine and also
slotoquest should not include such nasty games.

Today I had received 10 + cards and before that had
received 6+ cards but my album is stuck at 125 its
not growing please help.
Thank You !
Rajib Mishra.

Again I got 9 cards as such am
dead sure my album is complete
so please update it at early.
Rajib Mishra.

I play Slotomania but this time I am very frustrated as I don't get gold cards. I don't understand why. Today it's even more frustrating because you are advertising the ability to get a gold card with every golden spin purchase. Well, I had the golden spin opportunity yesterday so I won't get it today. So I miss out on this opportunity. It's not fair. There is only 7 days left before the end of the winter book and except for 2 ace cards the only cards I need are the "gold" ones. Somehow this doesn't seem right. Am I doing something incorrectly?

I am stuck in the quest on the gold knox game. My game has been stuck at 8% for over a week. I have won more then the required 4.7 billion 3 times and my meter still stuck at 8%...I tried going out and coming back in which usually works but not this time. I have cleared my cashe several times as well with no luck... The first time I do not have a video but I did get video proof of the last 2 times. Can someone please view the videos I submitted and please help me? This is frustrating and crazy! It is very hard quest to pass without being cheated out of advancement...please help me I look forward to a timely and HELPFUL solution.. Please do not email me a standard generic message. Please watch both videos I am submitted closely! Thank you very much! My name is Debra Skiba my email address is [protected]@yahoo.com. I am at the diamond level and have been playing for years on Facebook. Please help me resolve this issue as quickly as possible. Thanks again

Oh I have alot of Information to complain about ...how about I have spent hundreds on this game to watch it disappear without collecting a coin one at times ! How about there are a few days left of the quest and u guys have me loose everyone of them ! 8 days on one level seriously? Stuck you keep me stuck my wheel bonuses are always minimum! It's IMPOSSIBLE TO WIN ! And you don't care about my hard earned money I have payed to play this game really ? I'm to the point where I don't just want to delete it I want you to be shut down ! Your thieves and don't tell me it's cause of a server or something stupid because that's a lie flat out lie ! So I tell you what I WANT MY MONEY BACK ! when you take it from me without letting me win a coin one ! THATS BULL! And I'm sick of it

I love the slotomania game and I love playing. But I recently did an update and lost over 50 million in coins and 2 days of star dice. Pls help. I play this game every chance I get. And was a little irritated that I couldn't play. As everything was gone. It would be greatly appreciated if I could at least get the coins back. If not both. Thanks in advance.
Desiree Dodd

slotomania and scatterslots mainly the worst to try to play, going onto scatters to complain sweet as but you try going to playtika and you will just have to reload and reload the site same as the games are doing, I have windows 8 desktop 4g ram 1.8 cpu 250g of hard drive left, using google chrome, have just tried going incognito mode and it looks like t may work, hope so... I also stopped third party added and deleted some in allow and blocked some and cleaned and defragged computer.

Hello!My name is Andrei Goaima and i'm from Romania.I just finish a quest in hard mode on Slotomania.I receive a ace pack of 5 stars and a god card of 4 stars.Why? You said if finish a quest in hard mode guarantes I have to receive a gold card of 5 stars.So what's happening?please ..
So please check and give my gold card of 5 stars, no Merry of 4 stars.!
Thank you!

Dear Sir/ Madam,
Warm regards ! Thanks for solving my Photo issue within no time,
again I do humbly request your goodness to solve my current issue i.e;
while playing slotoquest in due term I got to play despicable wolf 2
and got 25 free spins but on playing those free spins I watched my
earnings as per game instructions were ignored several times though
I completed the mission on loosing 36 crores of coins unnecessarily
so this should be checked and looked out as well as appropriate actions
should be taken at early & oblige. Again I need to state such
mistakes/deliberate errors are done several times while playing a
few games repeatedly such thing hapens and its cheating by the game
owners or wharever and it should be taken care of as it hampers Slotomania credit.
Thank You !
Warm Regards !
Rajib Mishra.

Dear Sir/ Madam,
Please do take care of my problems as follows;
1. My card albom is never gettting properly updated.
2. I am not getting proper satisfactory retuens exchanging 50 cards daily.
3. At times my coins do vanish away.
4. Am just here to play the game to enjoy, as such sometimes the game
suports to run and sometimes it miserably harash I get hard to
so I creep, I only enjoy making fun of running likewise cry to creep;
Therefore, I request tour your goodness to consider these as well as
take care of my above problems and support me whatever possible as well as
practicable to enable me run never creep at early.
Thank You !
Warm Regards !
Rajib Mishra.

The slotomania support desk is very prompt as well as good !
Instant response along with possible practical solution, Great !

Dear Sir/ Madam,
I need to know how we get coins exchanging cards,
am always exchanging 50 cards on getting 10/13 M coins
but it says can give 380 M coins so why this farce which
is never happening then why quoting please stop either
we stay or quit nothing worrying I got several free games
to play then why this one am leaving it till you take a genuine decision.
Thank You !
Warm Regards !
Rajib Mishra.

Dear Sir/ M'm,

Please take care of my following problems;

1. I lost around 2.85 B coins on this slotoquest.
2. Today I lost around 300 M on a stupid nonsense
game wild stallone of any rascal owner playing
1000 spins with 0.5 M bet & now coinless as such
unable to play.
3. Inspite of my humble request no support yet.
4. Am not getting proper coins against card exchange.
5. My card album still not getting properly updated.

Therefore, tell me how to play or leave & uninstall
play other free slot games.

Thank Youu !

All the above details are my support contact on the game till date please do take care to take actions at early.

Thank You !

I spent $18 on about 120, 000, 000. Spent about $5, 000, 000 on a spin game. Sent out free chips to poker buddies here on the site. Maybe a million. Played off in poker around $75, 000, 000. I only have almost $8, 000, 000 left. It seems around $26, 000, 000 chips are missing. I seem to be short. It did show over $120, 000, 000 in the first place. One table I started with $50, 000, 000 and the next table $25, 000, 000. That is the $75, 000, 000. Then I was already down around $8, 000, 000. Appreciate somebody correcting the issue. Thanks for your time

Duane Goudy

Just got 18.75 million on the dice roll and it did not go on to the credit. Yesterday I tried to collect two card packs and six million dollars on the first island and after I tapped it they did not go on to the credit and I didn't get the cards. Not very happy. I have no money left to buy more credit cause I have spent it all on the game this week. Not good thinking of uninstalling and not spending money on the game. Not the first time this has happened.

I know mistakes happen but this is absolutely ridiculous there are several several several people that are missing their coin from any bonus of the mega will come anytime you buy something IK cetera IK cetera I'm missing my 2 hour bonus and there's a tournament going on which I'm losing my status right now so I hope we get compensated on thhis error... this is a huge error

I didn't do a screenshot because I'm finding that it's happening to a lot of people so I would just like to be compensated for my hourly bonus which is 2000000 coins I would like to be compensated on the spot that I'm losing in the tournament

Hi there I was really enjoying these great slots and have for a while now until roughly 30 minutes ago I was ripped off 127million dollars I rolled the star dice which I received 82 and a half million and about 44and a half million all up I had a balance of 127million dollars just over actually using up 50 slotocards in the process and should have got the 44million and received nothing, I am very disappointed and if this error is not rectified soon I will be telling everyone I know that spends money on this game sorry but I am extremely disappointed

Missing coins from the bonus I can't remember exactly how much it was but I did a screenshot and I do understand that there are several several still having the same problems I hope this gets resolved quickly because there is a tournament going on and I was in a very good rating and now it's all gone it's over in under 2 hours the tournament will be over in less than 2 hours very critical timing I hope we do get some compensation for this error