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Pos Malaysia
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Pos Malaysia Complaints 967

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L
1:49 am EDT

Pos Malaysia Parcel haven't received & no tracking update.

11/08/20: [Pos Laju Alor Setar]Item dispatched out (POSLAJU:PL378120943381)
13/08/20: [Pos Laju Transit Office (KLIA Hub)]Item processed.

As of the date I'm filing my complaint right now 18/08/20, I have yet to receive my item. (5 days no update?).
Even though, other times poslaju does ship fast but somehow now, it's stuck at KLIA Hub for days?.
I'm hoping that by filing this complaint I would be able to receive my parcel in the shortest time possible.

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M
10:29 pm EDT

Pos Malaysia Parcel not received

Parcel sent out on 21/7 until now not received. Lodged complaints many times, customer service cannot help, useless. ERC388266445MY

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Y
10:14 pm EDT

Pos Malaysia EHA129304173MY

Very long time stuck at kl what hapents that thing cant not long time can u fast to do this thing inside is a life fish later die I want wait lawyer I will be find lawyer I very unhappy now two time already like this I pay many money buy the thing and than long time stuck kl and then my things die inside

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M
9:58 pm EDT

Pos Malaysia Item not received yet

My item have not been received and still not updated for 3 days.. I really need that item as soon as possible.. Please poslaju help me.. I have call every number and neither of them answer my call.. Please I'm begging u to help proceed my item.. This is the tracking number ERC391602920MY. I hope that you can take action on this problem. I need that item pleaseee.. Help me. I don't know how to ask about my item because every number that I called that I search in Google.. Not answered and some of them is not in service..

Fatin
[protected]/[protected]

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S
3:32 pm EDT

Pos Malaysia Sampai harini ini barang saya masih belum dapat

ERC399197012MY ini tracking no untuk barang saya

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T
8:07 am EDT

Pos Malaysia Product not received yet

CP317754034MY not received my place from malaysia 24/may/2020. Waiting so long no response. please send it to my address at the earliest.
Thank you,
Rajeshkannan,
Block 2A1/1, Air india Staff Housing Colony,
Meenambakkam, Chennai-600027.
+91 [protected] / +91 [protected].

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N
5:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pos Malaysia Parcel saya tak di update sejak 30.7.2020

Slm sejahtera . Sya nk mnta post lajubtlong cek balik parcel saya yg langsung tak di update...
Tracking number ERC381540939MY

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N
5:55 am EDT

Pos Malaysia Service

Buat kerja ke mengular? Aku mmg anti dgn pos laju dato onn 🤨 kau tunggu aku datang hamun nanti! kalau tak reti buat kerja jgn kerja kimk betul perangai

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M
7:10 am EDT

Pos Malaysia Goods sent not received yet

Consignment note no. EN410547083MY & EN410547035MY no received, but check tracking shown that received by M KHAIRUL, our Company dont have such person and dont know who he is, seen that the two cartons of goods already wrong sent, please check and send back the goods to us ASAP, thanks

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M
1:08 am EDT

Pos Malaysia Parcel stuck dekat klia lebih sebulan

Eha212839680my
Eha212839659my
Dah sebulan lbh still xtrima parcel. Dah la pos dua2 parcel smpai almost rm300. Apa guna byr mahal2 klau sebulan xsampai-sampai. Dah send complaint dekat efeedback pon xde reply, call xangkat. Apa ni? 2. 3 mggu lmbt boleh paham lg, ni dah sebulan lebih kot. Agak3 la. Atleast bg feedback!

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M
5:01 am EDT

Pos Malaysia Delivery

10/7/2020 lebih kurang 5.43pm saya terima panggilan daripada salah seorang penghantar pos laju yang menggunakan number telefon [protected] dan beliau telah pun sampai ke the scott garden di tower b (residensi) dan beliau meminta saya pergi ke pada beliau sedangkan tempat itu jauh dari office saya.. Dan saya meminta beliau ke control room yang berada di level mezzanine tetapi beliau enggan ke sana.. Dan saya menekan kan dan meminta beliau tunggu di luar mezzanine floor dan sy akan menghantar salah seorang pekerja untuk mengambil barang tersebut tapi sayangnya beliau terus senyap dan tiada apa-apa feedback.. Saya betul betul kecewa dengan sikap penghantar sebegini.. Saya meminta pihak pos laju ambil tindakan tegas atas pekerja pekerja yang bersifat sebegini!
Sila ambil perhatian
Balas email saya

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N
9:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pos Malaysia Parcel lost track.. Almost a month without update. Is my parcel lost?

Tolong dulu bhaa check status ni parcel. Tiada update langsung. Suda juga submit e-feedback tapi masih juga belum ada feedback!

1. Erc166439855my
(19/06/2020 - poslaju parcel hub consignment dispatch out from transit office)
Cp200711508984

2. Erc168036142my
(20/06/2020 - poslaju parcel hub consignment dispatch out from transit office)
Cp200711509012

Hantar e-feedback, teda respon. Dm poslaju twitter, teda respon. Fon poslaju, teda angkat. Haizz..

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S
7:08 pm EDT

Pos Malaysia Pos laju bermasalah

Apa masalah pos laju kota tinggi yg lama ni... Barang dh sampai kota tinggi..10.7 hari jumaat... Pastu tutup pulak... Hr ahad g transit kluang pulak... Lain kali tk payah masuk campur pos laju baru kota tinggi... Macam ni menyusahkan barang lambat sampai...

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D
10:51 pm EDT

Pos Malaysia Kitchen rack & photo book album

Erb998996012my (kitchen rack)
Item picked up by 11 june 2020. Until now still didn't receive my parcel.
Erb145671556my (photobook album)
Item picked up by 3 june 2020. Until now I still didn't receive my parcel.

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H
8:32 pm EDT

Pos Malaysia Tracking status not updated/ still haven't received my parcel

Tracking Number: ERC097656287MY

I still haven't get any update about my complaint. I have been complaining many times to Poslaju. Yet, no progress at all.

Based on the tracking system, my parcel is still stucked in KLIA Hub since 13/06/2020. Where is my parcel right now? I have been waiting for almost a month. I need it to be delivered.

Poslaju, please send my parcel.

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A
12:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pos Malaysia Tracking not updated

saya order barang pada 10/06/20 dan item already picked up pada tarikh yg sama. Masalahnya tracking tak update start 13/06/2020 sampai lah hari ni (07/07/2020) masih tersekat dia KLIA Hub. Hampir sebulan barang saya kena kuarantin di HUB tu. Seller pun blum dpt payment lagi. Boleh ka pihak poslaju tlg usahakan cari brg saya ni, risau kalau tercicir sebab brg yang saya order kemudian telah sampai. brg satu ni saja yg tak update-update.

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S
12:00 pm EDT

Pos Malaysia Pos laju

Tracking Number: VR820050728SG
Courier Company: Singapore Post
=
Jun 19, 2020 - Released from Custom
Jun 19, 2020 - Held by Custom
Jun 19, 2020 - Arrival at Processing Center (Country code: MY)
Jun 16, 2020 - Despatched to overseas (Country code: MY)
Jun 12, 2020 - Accepted at (BEDOK CENTRAL POST OFFICE)
=
Powered by https://www.tracking.my

Complaint on POS malaysia feedback
Your feedback has been successfully submitted and highly appreciated.
We will respond to you soonest.

For your reference, please use the details below:

Ticket Number CP20063003457

Chat online on Thursday and Saravanan tracked the parcel to be at POS Sentul and requested them to expedite the delivery. Until today nothing. They didn't even update my complaint ticket.

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L
6:03 am EDT

Pos Malaysia My parcel

I dont receive my parcel, pls make it faster

23 june until now 3 julyyyy

EP743930682MY

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C
1:52 am EDT

Pos Malaysia Parcel stuck at klia parcel hub

ERC101847413MY
EP700655152MY

Dah 3 minggu sangkut kat Parcel Hub, tolonglah PENGURUSAN Poslaju buat keje sikit!

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H
10:00 pm EDT

Pos Malaysia Parcels delay

Hello POS MALAYSIA I just wanna know my parcel whereabouts. It almost a month already my parcel still stuck at the klia hub. Please make it fast I want my parcel asap. Why my other parcels are already arrived while these three still at the klia hub? Please be more efficient so that u don't get many complaints. PLEASEEEE find my parcel immediately cuz the sellers also still can't get their payment. Here are my tracking number

ERC155056917MY
ERC157319063MY
ERC177223404MY

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About Pos Malaysia

Screenshot Pos Malaysia
Pos Malaysia is Malaysia's national postal service provider, offering a range of services including mail delivery, parcel shipping, express courier services, international shipping, and logistics solutions. They also provide financial services such as bill payments, remittances, and insurance. Customers can access services online or at various physical outlets across Malaysia.
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- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Pos Malaysia in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Pos Malaysia. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

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Overview of Pos Malaysia complaint handling

Pos Malaysia reviews first appeared on Complaints Board on Dec 28, 2009. The latest review Mail delivery service was posted on Mar 18, 2024. The latest complaint postman simply put attempt fail status was resolved on Nov 21, 2019. Pos Malaysia has an average consumer rating of 1 stars from 967 reviews. Pos Malaysia has resolved 7 complaints.
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  1. Pos Malaysia Contacts

  2. Pos Malaysia phone numbers
    1300 300 300
    1300 300 300
    Click up if you have successfully reached Pos Malaysia by calling 1300 300 300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling 1300 300 300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 300 300 phone number 3 3 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 300 300 phone number
    Customer Service
    1300 225 258
    1300 225 258
    Click up if you have successfully reached Pos Malaysia by calling 1300 225 258 phone number 8 8 users reported that they have successfully reached Pos Malaysia by calling 1300 225 258 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number 6 6 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number
    7%
    Confidence score
    On Demand Pick-up Hotline
    +60 376 261 900
    +60 376 261 900
    Click up if you have successfully reached Pos Malaysia by calling +60 376 261 900 phone number 91 91 users reported that they have successfully reached Pos Malaysia by calling +60 376 261 900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number 244 244 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number
    International
    +60 1-300-30-0300
    +60 1-300-30-0300
    Click up if you have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number
    Customer Support Hotline
    +60 3-2705 9900
    +60 3-2705 9900
    Click up if you have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number
    More phone numbers
  3. Pos Malaysia emails
  4. Pos Malaysia address
    Tingkat 8, Ibu Pejabat Pos, Kompleks Dayabumi, Kuala Lumpur, 50670, Malaysia
  5. Pos Malaysia social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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