Pos Malaysia
Reviews and Complaints

Kenapa parcel saya masih stuck dekat pos laju Tawau?dari 14.04.2022 sampai sekarang masih dekat situ.

Saya ingin mengajukan aduan berkenaan surat tidak sampai.

Saya Mohd Ali Bin Idris dan keluarga.

Saya tinggal di Kampung Kuala Masai,81750 masai, johor. Saya mengalami masalah surat tidak sampai selama 8bulan, surat yang telah dibuka, surat di koyak, yang mana mengakibatkan kerugian kerana, terdapat surat-surat yang penting berkenaan dengan bank atau surat rasmi.

Minta jasa baik pihak tuan/puan mengatasi masalah kami, pihak kami juga sering menggunakan khidmat penghantaran lain seperti pos laju skynet, gedex dan lain-lain, namun tidak ada masalah.

Timbul nya masalah apabila pihak penghantaran surat tuan/puan, tidak menghantar surat kami ke rumah.

Akibat dari masalah ini anak kami telah terlepas beberapa panggilan untuk menyambung pelajaran dan terdapat juga masalah yang melibatkan duit,

Kami mengharapkan semoga masalah ini tidak akan berulang dan dapat diselesaikan dengan segera.

My postage (LP226245099SG) from oversea has arrived and schedule to delivery on Friday 25-3-22 by a personnel who using (+[protected]) Hairie Rie. He has been contact me for self pickup at my office lobby which I was not around during the time nor my staffs as he refused to delivery with a reason to be delivery by next Monday 28-3-22 again. So on Monday 28-3-22 Hairie called me again for another self pickup at office lobby and refused to be delivered to my doorstep at 6th floor office unit. His attitude to call toward me for a self pickup are absolutely non acceptable. He should try sent up and my admin was happy to sign and collect it. Please look into this matters for more clarifying for sender and receiver side. Service fees was paid but not getting the jobs done. Thx poslaju Msia.

Tidak terima surat atau kiriman dari luar sejak 6bulan yang lalu. Kawasan Bandar Seri Astana Fasa C, 08000 sungai petani, Kedah.

I want to complain about my parcel. They said my parcel already delivered on 15th march and until now I don't receive any parcel. And just now they called me and said need to pick up the parcel. Why should I pick up my own parcel? I thought it's your work to deliver a parcel? I live at batang kali and need to pick up at rawang. I don't have a license. I already called you before but when we're on the phone you look like you're mad. Is this how you treat your customer? You should actually send my parcel and not me the one pick up the parcel. I already pay my parcel. You need to deliver my parcel. I already paid for the postage too. So you need to deliver it. Please please please deliver my parcel (pl127588003423) I hope you understand my situation. Please send me my parcel!

everytime posmen hantar surat. dia akan pergi hantar rumah jiran. yang jiran pun seronok terima surat orang. dah seminggu peram baru nak bagi. kadang ada kesan buka. dahlama benda mcm ni jadi. dah sediakan peti surat masih lg berulang benda ni. kadang kadang surat tu penting. tolong lah jadi manusia bertanggungjawab sikit bila buat kerja tu jangan sukahati je nak cepat siapkan kerja. ini menyusahkan tahu tak.

Sudah terang2 kena tulis sana alamat full, boleh lagi salah hantar lepas tu marah2 patutla saya tengo sudah kena ambi atas nama syafika, seolah saya yang salah padahal dia yang salah hantar. Sebelom ni pun orang lain hantar ok saja. Boleh2 dia cakap saya salah mau saya kirim balik ka alamat full saya letak sana... Lain kali kasih bagus servis kamu hantar barang kalau tidak pun cuba la tukar orang yang betol2 bertanggungjawab buat kerja..

eNb158425704my

Barang tak sampai ...kata nk repos semula .tapi tiada

pekerja post delivery barang pos laju kat melaka ni elok elok cakap sikit boleh tak ? , lambat pickup barang je pun bagi aku cakap sekejap taknak ! taman ni pusing je pun tahu lah ada rumah khawin dah block ! kalau betul lambat kau letak je parcel tu kat rumah sesiapa nanti suruh dia hantarkan kalau betul kau dah rushing , petak nau kepala kau kan haaa aku pulak nak dimarahkan . i'm sorry bro yang pakai baju hitam tadi 😇 (12 mac , 12:30 pm )

7/3/2022. I would like to complaint the pos office Batu Niah, Sarawak. Please improved your service. I reach here at 11am and they close for lunch n they asked us to come again at 1pm. Then we arrived here at 1am wait. At 1.30pm they announced they open at 2pm. Please be considered at us waiting for so long. Your staff should put the notice at the entrance where there's no notice at all about the operation hour.

sir,

Today around 10.00 am dated 18 feb 22 at Pos Malaysia Morsjaya, I wanted to withdrawal my ASB account with amount of Rm200 only.

And my withdrawal was reject by counter service staff due the money was send to the bank in the system, counter staff Male asking to go to other place to do the withdrawal because the money he already send to the bank.

Im so disappointed with poor service, because I was on the queue waiting for my turn and the rejection pushing away the costumer is so unacceptable.

I hope your service will better in the future.

Thank you.

Malik Faisal

[protected]@hotmail.com

Hai, saya aziey dari air hitam kedah.. Saya ingin membuat satu aduan tentang servis perkhidmatan yg di berikan oleh pejabat pos air hitam kedah.. Pada tarikh 13/02/2022 saya pergi kesana untuk urusan pembaharuan cukai jalan, insurance telah dibuat hanya untuk pembaharuan sahaja. Saya beratur terlalu lama setelah sampai di kaunter pihak kaunter maklum kan bahawa kertas print roadtax habis dan bagitahu supaya saya ke jpj untuk renewal. Ok disini saya nak isu kan ketidakpuasan hati sebab di kaunter sebelah datang untuk bt insurance dan terus bt roadtax boleh pulak di print dan ada pulak kertas. Sedangkan saya yg walk in hanya bt roadtax bagi alasan kertas habis. Sepatut nya pejabat pos ni memudahkan komuniti rakyat luar bandar yang susah nk keluar ke bandar tapi bila dapat layanan sebegini rasa patut ka? Dah kalau roadtax tamat tempoh mcm mana nak ke bandar tak ke jadi satu masalah andai kata ada roadblock di tengah jalan? Tak ke susah kan kami sebagai rakyat marhean ni. So saya rasa service mcm ni tak patut terjadi.. Tak dak sebarang isu andai bt insurance di luar dan ingin print di pejabat pos sebab pihak pejabat pos pun kenakan bayaran tambahan. So disini saya harap tak terjadi lagi isu mcm ni. Sekian terima kasih

Saya Dr. Haniza binti Hamid ingin membuat aduan tentang penerimaan surat di klinik saya. Klinik saya beralamat di Klinik Pergigian Haniza, J119, Tingkat 1, Blok J, Vista RShop, Jalan PJU 10/2A, Damansara Damai, 47830 Petaling Jaya, Selangor. Perkara ini sudah berlarutan terlalu lama mungkin lebih setahun dinmana surat-surat hanya dihantar dalam peti surat sebulan atau dua bulan sekali. Bagi tahun ini 2022 kami belum menerima sebarang surat secara pos biasa. Ini bileh menjejaskan perkhidmatan kami kerana ada surat penting yang digantar dari Kementerian Kesihatan Malaysia dan pembekal-pembekal kami untuk tindakan segera.

I have sent a parcel back to my family in Malaysia from Sydney. It got stuck at KLIA custom since July last year (2021) and until today, no response from Customer Service. I have sent nearly 10 email and get someone to go to KLIA to fill up form so that the parcel can be return to sender.

Can someone help? Is my first time use Malaysia Pos service and really disappointed with their service.

Hello.

Saya nak tanya kenapa lama sangat barang yang dihantar ke Brunei tersangkut di hub antarabangsa? Sejak awal bulan (6 Januari) lagi belum ada berita (update) dari courier.

Saya telah ambil tindakan dengan menelefon Pos Malaysia KLIA Hub berpuluh-puluh kali tapi memang dah agak takkan terjawab panggilan pengguna sebab katanya talian amat padat & sibuk jadi saya terus ke website untuk membuat beberapa aduan. Akhirnya, saya ke sini untuk membuat aduan sekali lagi.

Tolong cari tahu apa cerita tentang barang yang dihantar.

EE [protected] MY

Minta maklum saya kalau korang nak ambil tindakan:

Syai' ([protected]@gmail.com)

My parcel (No : CC018349587ES) had been stuck in International hub since
September 2021. When it can be release ?

Please contact me at :

Gos Suw Chuan

HP : [protected]

Email : [protected]@gmail.com

Kenapa barang saya tidak sampai lagi! Berpuluh kali call tak pernah nak angkat. Ini no tracking saya PL719825375776 . Saya berada di rumah sepanjang masa menunggu barang tak sampai! Jangan buat customer dengan servis teruk macam ni.. duit pos pun dah bayar! Complain pos laju putrajaya dari 3 tahun lalu sampai sekarang masih ramai yang complain. Please improve! No excuse! My phone number [protected]

I'm writing regarding my parcel courier tracking number CC443208030NZ.
The parcel was sent from Auckland, New Zealand on 26th November 2021, and was in Malaysia's border agency on 8th December.

The parcel is addressed to a residential address in Taman Kanagapuram, Petaling Jaya, but it's showing online as being delivered in Kuala Terengganu! This is unacceptable!

Please see the attached screenshot showing it's delivered to Pusat PosLaju Kuala Terengganu.
I have all the original courier documentation with me, and I've attached 2 more photos as proof of the correct address in Taman Kanagapuram in Petaling Jaya.
I look forward to hearing from somebody regarding this soon.

When to renew my license. Waited for 30min finally got to the counter and paid my fee the representative ask me to wait for awhile due to the card finished need to top up the printer. Waited for another 10 min a guy came out and say that no more renewal and need to come back another day. I told him that I have paid he said that will be cancelled and refunded so how are they going to refund back my time? I ask them when can I come back and the counter girls just said no more stock come another day. So I ask her so should I come everyday to check whether you received the replenishment? Then a guy from the back said 15 Jan but the deadline for renewal is only till 31 dec. We are paying for their service and they are paid by tax payers. Why are they so lazy why is there a need to wait for any replenishment to finish then request order? Vending machines can work more efficiently.

Kalau x jumpe rumah call la babi.. ni smpai nak return bagai kau manusia xgeti nak bertanya ke bodo.. buat keje ntah pape je..