Pottery Barn review: White glove delivery service with pottery barn

We purchased a bed September 4th and delivery was promised between Sept 29 to October 13th 2023. When it was not delivered by this time I called and was told that my new delivery slot was now by November 16th. When I missed a call by one day I was slotted for November 29th and then got a slot for November 21st after a cancellation. Called yesterday to confirm and was told they were running late for my 3:30 to 5:30 delivery slot. I said they could deliver well into the night. Well at 5:49 I got a message and was told I needed to reschedule that the truck had broken down. Well I could not get a hold of anyone at this point because it was after hours...This morning at 6:53 am I received a call which I returned at 6:59 am. I have now been rescheduled for December 12th. What a joke this is... If the item was in the area of Durango as I was told and on the truck why would I not get it delivered today? Something doesn't seem quite honest in this entire situation. Never ordering from Pottery Barn, Williams Sonoma or anyone that uses Fidelitone Delilvery services again. No one fulfills promises at these companies.