Powermax Fitness
Reviews and Complaints

Dear Team,

I bought TAC3500 Treadmill on 30-May'18. Attached technical issue + another issue 4 days back. This treadmill I bought for my personal usage. While I am buying the promise I was made by your team is after sale service is excellent. But unfortunately, it is not happening in the same way. This is the 4th day I am waiting BUT no technician has come to resolve the issue. Above all in WhatsApp team says they are working in replacing the item where both issues are different, instead first resolving a technical issue, they were keep on telling they are arranging the faulty part to replace. How long god knows. There is a time estimated timeline. How a customer keeps on waiting and hearing the same story again and again.

Also while I am buying on the website as well as the person whom I interacted mentioned Motor warranty as 5 yrs for TAC3500, BUT I got the documents mentioned with 3yrs. So when I asked your salesperson with whom I am interacting said, it is for 5 yrs as mentioned on the website and not to worry. Request your team to make sure about this point. The reason why I am mentioning this now is as things are not moving as you guys promised, so just want to make sure.

Request you kindly look into the issue asap before I further escalate directly to your MD and other.

Thank you,

Sir, I have changed my bike's front wheel tyre with tube on 18/8/18 around 11.00 am. Tomorrow morning that mean 19/8/18 front wheel air completely gone out I checked and replaced new tube by a local shop by removing front wheel and taken to puncture shop from my house. Shop mechanic told no puncture at all but mouth gone out. What I want to know is within 13 hours how air and mouth gone out. Your dealer told when I buy Three years guarantee. Today I went to the shop and told no guarantee for tube and mouth as well as he told you go anywhere I will face. This is not a customer service. Some of these vendor well get you a poor name for your growing company. So please make arrangement to replace my tube and warn your subdealer. My name is Prabakaran my contact number is [protected] I am in Chennai. I under mentioned the shop address and his contact number. Surabaya tyres, whites road, Chennai 600 014. Contact number 044 [protected].

Yesterday only I have received the above mentioned product from Amazon. Today, I opened the box, and installed it, but when I switched it ON there is lot of noise coming out of belt and it's motor. I find that noise a bit loud n unusual. I guess this machine requires technical assistance, or might be unfortunately it's a defective piece.
Hoping that my grievance will be redressed sooner.

I purchased powermax treadmill model TDM97. The product comes under lifetime frame warranty, 3-year motor warranty, and 1-year parts & labor warranty. After almost couple of days treadmill stopped functioning. Nobody is providing service after so many complains and follow up by me myself. Seriously frustrated now.
Had word with Mr. Ajay, Mr. Bhardwaj, Mr. Piyush...Extremely poor team to handle issues of customer. I must say. Nobody is borthered to resolve my problem. Need new product now at any cost...Just pathetic service must say...
Infact they are not receiving calls and have diverted the call.
Powermaxfitness fraud sales team members provides false information. I have been following them up and going mad with their behavior.
Nobody takes initiatives to resolve the problem. Everytime they say sorry, thats it.
The most pathetic and terrible company.

I would highly recommend that no one should purchase powermax products.
Very cheap quality Very poor aftersales support Should not buy.

Hi,

I have purchased Powermax Fitness TDM-125S Motorized Multifunction Treadmill with Auto Lubrication on 26th June, 2018.

I have assembled the product. LCD display is not working and I cannot make out the numbers. please send a service engineer and get it checked/replaced

Srinath S
1421, Sector D-1, Vasant Kunj, New Delhi 110070
ph: +91 [protected]

Very cheap quality
Very poor aftersales support
Should not buy
I bought a treadmill TDA260
Motor cover was demaged at the time of delivery
It took them 20 days for registering the Complaint and 7 days to dispatch
After that there was issue with the motor thn they sent an small motor which again stopped working in 7 days
Nd now when i talked to them regarding motor they said we will arrange for new one
It has been more than 7 days i m trying to contact them they are nt taking my calls
I bought this machine 50 days back and not even used it for 7 days

I would highly recommend that no one should purchase powermax products.
I received MFT 410 Manual treadmill on 4 jan 2016. It just worked for 15 days. Since then i have been calling powermax customer service, speaking to all the team leaders contact no [protected], [protected] and finally i got to the head of the technical department Mr. Sekhar phone no [protected] . Its been 1 and 1/2 year since then that ive been following up on this matter. He assured me that repair within 15 days. I called him up again he said he wasnt in office n again promised a call back which never happened. N evrytime i call him he disconnects my call. So people please think 1000 times before purchasing this product. Its been 1 and 1/2 year n im still struggling to even talk to the right person in powermax. Right from the call center level to the managerial level...all r just fooling their customers.

My contact no [protected]

I purchased powermax treadmill model tdm-100m from amazon.in on 22/09/17, product delivered on 28/09/17.
The product comes under lifetime frame warranty, 3-year motor warranty, and 1-year parts & labor warranty.
After almost 15 days usage treadmill stopped functioning. I made my first complaint to powermax fitness by phone call on 18/10/17 and called continuously for three days but nobody responded then I made my complaint through amazon and got a response mail by powermax fitness on 21/10/17 assuring to resolve my problem as soon as possible but all I got was their mail promising.. After a long follow up by e-mail and calls they sent a technician on 04/11/17 who was unable to resolve the problem.. Since then nobody visited.
Every time I remind them about my problem they make a false promise... I think I wasted my money, time and fitness off course by purchasing this costly fitness product by a fake brand powermax fitness..
Now all I can do is to go for consumer court for compensation for money I have invested and time I have wasted.

the most pathetic and terrible company dont ever buy anything from this company
i have purchased a treadmill from powermax 10 months back till date they have changed the motor of the treadmill without giving logical reason why the motor is failing to work(motor was not burnt 2 times) everytime they come up with some or the other excuse and tell me to put a different switch, not use for more than 30 mins.put a stabilzer etc etc i have done all these things but still my machine does not work for more than 15 days and you have to follow up 10 times for every complaint
while installing stabilizer i had called their sales person and some other person in goa and they said that basic output of stabilizer should be 220 so i got stabilizer installed and still motor burnt now they tell me stabilizer is faulty cause their technician got sum machine and said current is more when i had installed stabilizer output was 220 and i had even called them to send technician to check the stabilizer but they dint send anyone now they tell me to buy a specially made stabilizer from them for 7500 rs cause current flow is different in different stabilizers why could they not tell me this when i had called them 5 times before purchasing stabilizer
hahahaha you think i will spend even a single more rupee on out pathetic product i will instead file a complaint in the consumer court or even throw this piece of garbage away but not spend a single more rupee on this useless product

Powermaxfitness fraud sales team members provides false information. they state different price for same product. once you followup with their team they will misguide you by saying that the product is out of stock or the product is not available at their store. they have many negative reviews and complaints as well on different portals like PowermaxFitness facebook page and their google business listing page. I have aslo heard that they mistreat their employees the example of which is available on justdial. their sales team also visit at home to sell treadmills and if they find female customers then they try to sexually harass by touching them and if female customer complaints about the staff of powermaxfitness they threat them. beware of hungry staff of powermaxfitness who miscommunicate to the customers and make them fool.