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1.2 138 Complaints
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Pringles Complaints 138

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K
6:00 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We recently orderdd a small can of chipsto go with our SQUAREBOY PIZZA from a local establishment. Upon opening them I immediately was exposed to this horrific chemical type immediately I felt the need to vomit M family assumed was tricking them My brother had joined us fir pizza that evening So he to opened the sealed and intact plastic lid...

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S
12:24 am EDT

Pringles Pringles original chips

I love your product and over and over I purchase with long away product dates and open and find they are stale and nasty. I can provide multiple bar codes from purchases ...Its sad

Stale product barcode [protected] 6 best by Apr 27 2024

Stale product barcode [protected] 2 best by Sept 23 2024

That is just two of 20 purchases that have been a waste of money. Stores don't want to refund.

Desired outcome: To be able to get good product

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2:40 am EDT
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Pringles Pringle’s Sour Cream & Onion (2.5oz)

I bought one of those medium sized can of Pringle’s (2.5oz)

Everything seemed alright at first it was only til I got to the bottom I noticed a small tiny hair stuck to metal as it had been pressed by the weight of the chips and I almost threw up in disgust I know for a fact that was there before the chips were placed into the container because the hair had been almost flattened like stuck to the bottom.

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Is Pringles Legit?

Pringles earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Pringles to be a trustworthy company. Although there's a 5% resolution rate for customer complaints, which deserves attention, Pringles is known for their high standards and safety. If you're thinking about dealing with Pringles, it's wise to check how they handle complaints.

Pringles has claimed the domain name for pringles.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Pringles.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Pringles and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Pringles has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 5% of 138 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Pringles.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
  • We conducted a search on social media and found several negative reviews related to Pringles. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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L
6:26 am EDT

Pringles Too thin, lacking flavourful and incredibly oily

I bought a bottle of pringles this morning from the shop near me, I buy at 1 bottle a week of either the original or salt and vinegar flavour.

Each and every week I have had issues but never bothered to worry but not I'm done the salt and vinegar flavour is lacking so much that it's tasting like plain pringles.

It's also much smaller and thinner, I used to eat 1 chip in 2 bites now it's one bite.

And my hands and fingers are covered in oil, even the inside of the silver packaging is oily.

I feel like it's a waste buying now and I pay roughly r38 for 1 bottle of pringles by this shop, it's alot but I love pringles or I used to

Desired outcome: Please refund, or a hamper to replace all of the times I have bought in the least few months

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S
7:30 pm EDT

Pringles Cheddar cheese chips

Hi I just bought a can of Pringles Cheddar cheese I thought they were cheese ums again. That's the only kind I bought if you bring them back I buy them even more like 3 a week they were the only chips that had a lot of flavor. The cheddar cheese and all the others have a little flavor on them I only taste the chip especially the cheddar cheese flavors are the worst. Please bring back cheese ums or I won't buy Pringles anymore. Oh and all my friends love cheese ums. Please please bring them back

Desired outcome: Bring back cheese ums

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2:39 am EDT

Pringles Pringles ranch chips

I got a pack of Pringles Ranch from a friend, this pack is manufactured on 7/3/23, and has an expiry of 20/3/24.

I bought it around 1week of April as a part of gift hamper, the other pack of pringles original was great as always, but had an issue with this one. As soon as I removed the pack seal I sensed a smell of stale potatoes and when I ate a chip I immediately puked because of its disgusting taste.

Somehow this pack is of rotten chips.

Desired outcome: Refund / Replacement / any other solution.

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4:44 pm EDT
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Pringles Pringles all broken

Bought my snack can of Pringles at the local IFA store looking forward to snacking on chips on my way back to the office. Only had about 15 chips that weren't completely broken, I could at least hold a side and place it in my mouth. The rest of the can I was tipping as if it were a cup of ice to get the chips as I'm driving 75mph down the highway. The flavor was much less than I seemed to have remembered, I actually said to myself "Maybe my taste buds grew up." How disappointing.

Desired outcome: I would like a refund.

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2:48 pm EDT
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Pringles Original can of pringles

I went to the store july8th and I purchased 2 cans of my favorite pringle’s and when I opened the can and reached my hand in and no chips. I look inside the can and 3/4’s of my chips were completely broken. It shows on the outside of the can that the chips are from the top to the bottom and i’m afraid that wasn’t true. At this point I felt pretty angry but I just put the lid back on just to open the other container of chips which were also completely broken. I got them from my local dollar general and considering they were already opened they wouldn’t take them back or give me different ones and while i’m at it I also got a container of sour cream and cheddar and I think they could use just a little bit more cheddar seasoning

Desired outcome: honestly i would like a refund or maybe even just some pringles in replace of them

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7:09 am EDT
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Pringles Pringles original 149g

I bought 2 cans of the Pringles original (the ones manufactured in Jackson, TN)

last weekend. Upon opening the first can, it smelled of rancid oil. The chips were still crunchy but tasted funky so I left it. I checked the second can, and it was all fine. I checked the batch numbers and they both came from the same batch.

2218KT30 0118

Best by Nov 05 2023

Disappointed to have had a bad experience with Pringles as it had always been a favorite of mine ever since I was a kid.

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1:29 pm EDT
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Pringles Pringles scorchin' cheddar

This product (Pringles Scorchin' Cheddar) tastes and smells like paint/lacquer paint/furniture varnish and is inedible. This could be hazardous to a person if consumed. We bought another product at the same time and place (Pringles Scorchin' Chili & Lime) but it did not smell and taste bad, which may support that there was something wrong with the cheddar flavor. Color of the potato chips was also off (whitish/pale)

Bought this at Metro Supermarket Alabang Town Center, Muntinlupa City, Philippines on 7:43PM June 10, 2023.

Best before date: Sept 20, 2023

Manufacturing code: 2172KT90 1438

Bar code: [protected]

Desired outcome: Refund or Replacement

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6:12 am EDT

Pringles unpleasant smell and taste

Sun, March 12, 2023. CSI Candon City, Ilocos Sur, Philippines.

I bought one can of Pringles for my snack and opened it after I paid for my groceries. I grabbed few chips but when I tasted the first one I thought that it tasted weird or maybe it was because it's been a while since I ate one. But then, when I ate the other chips it still tasted weird and it makes me want to vomit. I opened the can again to inspect and smell it and there was an unpleasant smell coming out of it. The outside of the can's nutrition information appeared yellowish.

I tried to reach out to Pringles' website and even left a message for an email or their customer service number. I hope that I will be helped regarding this issue. Thank you.

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11:12 am EST
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Pringles Chips taste bitter

I Bought a big tube of Pringles cricket forever (big tube with 3 original pringle tubes inside).

The pringles chips are extremely bitter. I bought the pack last week (02/11/2022) from Carrefour Mall of the Emirates in Dubai, and the expiry date is 03/05/2023. The chips are unedible, bitter with a strong after taste.

Barcode [protected]

Pro 01/02/2022

Exp 03/05/2023

3x165g

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1:05 pm EDT

Pringles Pringles Salt and Vinegar

I am absolutely devastated.i just returned from my month long holiday and I had no pringles for the duration and I bought the salt and vinegar pringles to enjoy and they had no flavour at all absolutely devastated I can not exaggerate how devastated I am. The pringles where in date and should of held flavour for at least another year so I am sk upset by this horrible mistake.

Desired outcome: Refund or free pack

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10:02 pm EDT

Pringles The pringles can

The diameter of a pringles can is too small. I can fit my hand like 4 inches into the pringles can before I have to tilt it into my mouth and by that point all the crumbs in the can spill onto my face.

Desired outcome: make the diameter of the pringles can biggs

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6:04 pm EDT
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Pringles Pringles

In my can of Pringles that I opened bought and opened today (18.7.22) I have noticed that one of the Pringles had something black in it, upon further visualisation I have realised that it was a small spider that had been crushed/cooked inside the Pringle itself. I am very disappointed in Pringles hygiene and have been put off eating the rest of the can. I am disgusted with this product.

Desired outcome: I would like to receive either a full refund of £2.50 or a fresh can delivered to my house.

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3:30 pm EDT
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Pringles Pringles

In my can of Pringles that I opened bought and opened today (18.7.22) I have noticed that one of the Pringles had something black in it, upon further visualisation I have realised that it was a small spider that had been crushed/cooked inside the Pringle itself. I am very disappointed in Pringles hygiene and have been put off eating the rest of the can.

Desired outcome: I would either like a refund or another fresh can sent.

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8:28 pm EDT
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Pringles Commercial feedback

Why is it your commercials dont have any mexicans in them, only blacks?does your company think mexicans dont buy chips? we will not buy your products neither will all our mexican friends!

Desired outcome: YES SEND REPLY [protected]@YAHOO.COM

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5:10 am EDT

Pringles Xbox scam

The xbox campaign is a scam

Don't even try to send them an email, or go on the website and try to put a code.

Just a really bad experience and over and over.

Just fine this useless company that false advertises a promotion you cannot claim. Tried too many times to claim a bloody xbox code from the website, even contacted customer support, they had the audacity to tell me i'm wrong and that i never send a code even tough i did. Please fine this [censored], even my friends had the same experience. Clearly a scam and false advertising.

Desired outcome: just give me a [censored]ing code you greedy [censored]s.

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10:37 pm EDT
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Pringles Original chips

Paid almost $5 for a can of broken chips.

Desired outcome: I don’t know but I paid almost $5 for these.

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12:41 pm EDT

Pringles Pringle pizza sticks

Before the sticks where discontinued, I took them to lunch every single day. This product was a staple peace for every 2000s kids, me being one of them. I can promise you if you bring the greatest creation back… your sales will be through the roof. So the out of the kindness of my heart please bring the best food ever back, thank you for your time. ❤️🥢

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Bianca Barker
US
Sep 07, 2022 9:43 pm EDT

The sour cream and onion chips used to have more seasoning on them. They were so much better than now. Your skimping on seasoning big time..they don't taste like anything now. I would rather pay a little more for you to put back the same amount of seasoning you used to use.

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Overview of Pringles complaint handling

Pringles reviews first appeared on Complaints Board on Mar 17, 2009. The latest review Pringles sour cream and onion Potato chips was posted on Dec 20, 2023. The latest complaint redemption of speaker of pringles was resolved on Apr 18, 2016. Pringles has an average consumer rating of 1 stars from 138 reviews. Pringles has resolved 7 complaints.
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  1. Pringles Contacts

  2. Pringles phone numbers
    800-568-4035
    800-568-4035
    Click up if you have successfully reached Pringles by calling 800-568-4035 phone number 0 0 users reported that they have successfully reached Pringles by calling 800-568-4035 phone number Click down if you have unsuccessfully reached Pringles by calling 800-568-4035 phone number 0 0 users reported that they have UNsuccessfully reached Pringles by calling 800-568-4035 phone number
  3. Pringles address
    Kellanova Consumer Affairs P.O. Box CAMB, Battle Creek, Michigan, 49016, United States
  4. Pringles social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
Pringles Category
Pringles is ranked 2 among 22 companies in the Snack Foods category

Most discussed Pringles complaints

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